---
title: 'People Operations Specialist (HR Advisor) at HelloFresh'
canonical: 'https://feeny.ai/job/people-operations-specialist-hr-advisor-hellofresh-derby-avgatthr0vbv'
type: 'job'
last_seen: '2026-11-03'
---

# People Operations Specialist (HR Advisor) at HelloFresh

- **Company:** HelloFresh
- **Location:** Derby, United Kingdom
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-03
- **Apply:** https://careers.hellofresh.com/global/en/job/8328025?gh_jid=8328025

## Job description

As a People Operations Specialist, you will act as the primary HR contact and trusted advisor in our distribution centre, partnering closely with site leadership and employees to drive people-centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performance-driven workplace culture.

What You Will Be Doing:

- Primary HR point of contact: Own all operational HR matters on site and handle day-to-day colleague queries, liaising with support functions as needed.
- Leadership coaching and advice: Coach and advise senior leaders on HR topics across the full employee lifecycle.
- Employee relations: Handle employee relations cases and resolve conflicts, applying company policy and local employment law.
- Disciplinary management: Carry out disciplinary measures fairly and in line with policy, escalating to the Senior People Business Partner where necessary.
- Recruitment and HR projects: Support recruitment with the central Talent Acquisition team, and manage HR projects with central and international HR teams.
- HR delivery and metrics: Implement local HR processes such as performance reviews, training, and succession planning, develop site-specific HR policies, and monitor metrics including absenteeism, turnover, engagement, and headcount.

Who You Are:

- Hold a CIPD Level 5 qualification.
- Have demonstrable operational HR experience, ideally in a production or logistics environment.
- Organise well, prioritise, and handle multiple tasks at once, with outstanding attention to detail and accuracy.
- Resolve conflict and manage stakeholders effectively.
- Know HR practices, policies, and employment law, and have experience in HRIS.
- Communicate excellently in writing and verbally, and build strong relationships at all levels of the organisation.
- Solve problems proactively and analytically, using data to improve site performance.
- Maintain strict confidentiality and exercise good judgement.
- Bring empathy, a hands-on approach, an innovative mindset, and a customer focus, and lead by example to keep HelloFresh DNA at the centre of the work.
- Be proficient in Microsoft Office (Word, Excel, PowerPoint - ideally the GSuite).

Workday experience would be advantageous, but not essential!

What you will get in return:

● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance

Location: The Windmill, 1, Holme Lane, Spondon, Derby, DE21 7HW This is an in person, on site role. It is Monday - Friday core business hours, but there may need to be some flexibility required on an ad hoc basis to handle night shift meetings at 1800/1900.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hybrid Working Policy We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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