--- title: 'People Operations Specialist at LangChain' canonical: 'https://feeny.ai/job/people-operations-specialist-langchain-san-francisco-acnkpqwg8dcy' type: 'job' last_seen: '2026-09-10' --- # People Operations Specialist at LangChain - **Company:** [LangChain](https://feeny.ai/companies/langchain) - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/langchain/88cba16a-9131-4166-96a7-8f879edcda27 ## Job description ## About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ## About the Team The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters. ## About the Role Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours. This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations. Location/City: San Francisco, CA — in office 5 days per week. ## What You'll Do - Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished. - Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience. - Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us. - Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice. - Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires. - Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking. ## What You'll Bring - Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred). - Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits. - Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice. - AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought. - White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion. - Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it. - Operating Principles: You exemplify our [operating principles](https://www.langchain.com/careers). ## Nice to Have - Experience standing up or rebuilding an onboarding program, not just running an existing one - Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent) - Global onboarding exposure - Experience with LangSmith, Claude, or a similar tools Annual salary range: $100,000 – $110,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. ## Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more. ## About LangChain ## Company Overview - **One-liner**: LangChain provides an agent engineering platform and open source frameworks that help developers build, evaluate, deploy, and operate reliable AI agents at scale. - **Entity Type**: Private (Series B, unicorn) - **Headquarters**: San Francisco, California, United States (with offices in New York, Boston, and Amsterdam) - **Founded**: Early 2023 - **Founders**: Harrison Chase and Ankush Gola ## Core Business - **Primary industry/industries**: Artificial Intelligence, Developer Tools, Agent Engineering - **Target customers**: B2B – developers and engineering teams at enterprises (35% of Fortune 500 are customers) and startups - **Mission or purpose statement**: “Make intelligent agents ubiquitous” – develop tools that make it easy to build reliable agents that can use data and take actions. ## Products & Services - **[LangSmith](https://www.langchain.com/)**: Commercial agent engineering platform offering observability, evaluation (LLM-as-judge, human feedback), and deployment. Includes LangSmith Engine for automated issue detection and root cause analysis. Supports Python, TypeScript, Go, and Java SDKs. - **[LangGraph](https://www.langchain.com/)**: Open source framework for building production agents with low-level control, durable checkpointing, and support for human-in-the-loop, multi-agent swarms, and A2A/MCP protocols. - **[LangChain](https://www.langchain.com/)**: Original open source framework for building agents quickly with templates and any model provider. - **[Deep Agents](https://www.langchain.com/)**: Agent harness for autonomous, long-horizon tasks with built-in memory and concurrency. - **[Fleet](https://www.langchain.com/)**: No-code agent builder that lets non-technical users describe tasks in plain language; agents act across daily tools with enterprise security. ## Market Standing - **Valuation/Market Cap**: $1.25 billion (unicorn status, per November 2025 Series B round) - **Key Metric**: Total Funding – $160 million (Seed: $10M led by Benchmark; Series A: $25M led by Sequoia Capital; Series B: $125M led by IVP). Annual Revenue (LinkedIn estimate): $8.5 million. - **Notable Investors/Partners**: IVP (lead Series B), Benchmark (lead Seed), Sequoia Capital (lead Series A). Customers include Zip, Vanta, Klarna, Workday, LinkedIn, Cloudflare. - **Growth Signals**: - Headcount: 212 employees (+264.8% YoY, +9.9% monthly) - 1 billion+ monthly open source downloads - 1 billion+ events ingested per day on LangSmith - 35% of Fortune 10 are LangSmith customers - 6,000+ active LangSmith customers - Awards: Forbes AI 50, InfraRed 100, IA40, Enterprise Tech 30 - Active job postings: 123 (monthly +4.2%, yearly +668.8%) ## Competitive Advantages - **Open source ecosystem**: LangChain and LangGraph are the most popular open source frameworks for building LLM agents, with a massive community (100M+ monthly downloads) that drives adoption and talent. - **Full lifecycle platform**: Covers building (open source frameworks), evaluating (LangSmith), deploying (agent server), and operating (LangSmith Engine) – a vertically integrated solution. - **Framework-agnostic**: LangSmith works with any agent stack (OpenAI, Anthropic, etc.) via SDKs, reducing vendor lock-in. - **Enterprise trust**: Already embedded in Fortune 500 companies; strong security and compliance features for production AI. ## Strategic Focus - **Agent reliability**: Investing heavily in evaluation and observability to make agents “reliably good” – the hardest problem in production AI. - **Long-horizon autonomy**: Deep Agents and Fleet target autonomous, multi-step tasks that require memory and human collaboration. - **Global expansion**: Offices in US, Europe, and India; hiring across sales, engineering, and customer success to serve a growing international customer base. ## Why Work Here - **Culture**: Fast-moving, open source–first startup with a mission to shape how the world uses AI. Described as hiring “the best in the business” with a focus on engineering excellence. - **Work policy**: Hybrid/office presence in San Francisco, New York, Boston, and Amsterdam. Remote roles may exist (not explicitly stated, but global hiring suggests flexibility). - **Notable perks/engineering culture**: - Work on cutting-edge agent technology used by millions of developers. - High autonomy and impact – small team with big ambitions. - Strong alumni network from top tech companies (AWS, Datadog, HashiCorp, GitLab, etc.). - Recent departures include VP of Marketing (Diana Smith, Mar 2026) – indicates some churn, but overall rapid hiring. - Active job postings across engineering, sales, product, and consulting – strong growth trajectory. ## Sources 1. [langchain.com](https://www.langchain.com/) – Official website (products, stats, customers) 2. [langchain.com/careers](https://www.langchain.com/careers) – Careers page (awards, values) 3. [langchain.com/about](https://www.langchain.com/about) – About page (mission, history, funding, team) 4. [linkedin.com/company/langchain](https://www.linkedin.com/company/langchain) – LinkedIn profile (headcount, revenue, funding rounds, job trends, talent sources) ## Other roles at LangChain - [Account Executive (Mid Market- NY)](https://feeny.ai/job/account-executive-mid-market-ny-langchain-san-francisco-fewegxjxx62k) — San Francisco, CA - [Senior Backend Engineer, Enterprise Billing Platform](https://feeny.ai/job/senior-backend-engineer-enterprise-billing-platform-langchain-san-francisco-dvmar5cneq6g) — San Francisco, CA - [Agent Reliability Engineer, GTM](https://feeny.ai/job/agent-reliability-engineer-gtm-langchain-san-francisco-q8bs83cj5vh4) — San Francisco, CA - [Commercial Account Executive (UK)](https://feeny.ai/job/commercial-account-executive-uk-langchain-london-6a078m956thy) — London, United Kingdom - [Lead Applied AI Engineer](https://feeny.ai/job/lead-applied-ai-engineer-langchain-new-york-9y52za9j9jnk) — New York, NY - [Enterprise Account Executive (Florida)](https://feeny.ai/job/enterprise-account-executive-florida-langchain-tampa-7xcsh2p5satw) — Tampa, FL - [Enterprise Account Executive (Atlanta)](https://feeny.ai/job/enterprise-account-executive-atlanta-langchain-atlanta-wj9an31kyhf1) — Atlanta, GA - [Deployed Architect, Professional Services (NYC)](https://feeny.ai/job/deployed-architect-professional-services-nyc-langchain-new-york-z5b0ztm3dg48) — New York, NY - [Deployed Architect, Professional Services (Austin)](https://feeny.ai/job/deployed-architect-professional-services-austin-langchain-austin-7zhmhv4xqsgb) — Austin, TX - [Deployed Architect, Professional Services (Dallas)](https://feeny.ai/job/deployed-architect-professional-services-dallas-langchain-dallas-tgr0as9v7svs) — Dallas, TX