---
title: 'People Operations specialist at Massive Rocket'
canonical: 'https://feeny.ai/job/people-operations-specialist-massive-rocket-europe-ssxx5tn83vx6'
type: 'job'
last_seen: '2026-10-15'
---

# People Operations specialist at Massive Rocket

- **Company:** Massive Rocket
- **Location:** Europe
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/massive-rocket/7249c4b5-dc20-4b53-a786-9b8532efc5cb

## Job description

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team? We’re looking for an People Operations specialist to own the operational workflows that keep our people and business running smoothly. You’ll work across People Operations, payroll, finance operations, travel, events, and internal systems, ensuring everything is accurate, timely, and well organised. This is a hands-on role for someone who enjoys ownership, improving processes, and making sure the details behind a growing company are handled properly. What Will You Do? Own end-to-end employee lifecycle operations, from contracts and onboarding through role changes, payroll updates, and offboarding. Prepare and manage offer letters, employment contracts, addendums, and other people documentation, ensuring accuracy and timely execution. Coordinate monthly payroll, contractor invoices, expenses, and approvals, ensuring payments are accurate and on time. Manage company travel, accommodation, transport, itineraries, and employee travel queries. Plan and coordinate company events, offsites, venues, vendors, and on-the-ground logistics. Maintain accurate records across employee data, leave, sick days, bookings, expenses, contracts, and operational documentation. Act as a key point of contact for HR and operational queries, resolving issues efficiently and escalating when required. Manage SOWs, Change Orders, signatures, and documentation to ensure complete and accurate records. Continuously improve operational workflows, documentation, and internal processes to make them more efficient and scalable. Build and maintain automation and workflow improvements that reduce manual work, data entry, and errors. What Makes You a Great Fit 3+ years of experience in People Operations, HR Operations, Business Operations, Finance Operations, or a similar role. Strong experience managing employee lifecycle processes, contracts, documentation, and HR administration. Hands-on experience with payroll, contractor payments, expenses, and financial administration. Excellent organisational skills with exceptional attention to detail and accuracy. Experience coordinating travel, events, offsites, vendors, and company logistics. Comfortable managing confidential employee and financial information with discretion. Strong ownership mindset with the ability to manage multiple priorities and deadlines independently. Strong communication skills and confidence working with employees, vendors, and internal stakeholders. Process-oriented and proactive, with a track record of identifying ways to improve operational workflows. Comfortable working with HRIS, payroll, expense, e-signature, and other business systems. Experience using automation tools to reduce manual processes and improve data accuracy. Comfortable working in a fast-paced, growing, and internationally distributed environment. Desirable

## About Massive Rocket

## Company Overview
- **One-liner**: Massive Rocket is a global Braze and Snowflake agency that helps enterprise brands accelerate customer loyalty through AI-powered first-party data strategies, cross-channel engagement, and CRM consulting.
- **Entity Type**: Private (funding stage not disclosed; likely bootstrapped)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2018
- **Founders**: Not publicly disclosed (CEO is Thierry Sequeira)

## Core Business
- **Primary industries**: IT Services and IT Consulting; Customer Engagement & Data; Marketing Technology
- **Target customers**: Enterprise B2C brands (global leaders) – B2B
- **Mission/purpose**: “Accelerate customer loyalty for global brands by combining deep technical expertise with creativity and AI to unlock the power of first-party data” [massiverocket.com/who-we-are](https://www.massiverocket.com/who-we-are)

## Products & Services
- **Braze Implementation & Migration**: Expert setup, migration, and integration of Braze to deliver rapid time-to-value [massiverocket.com]
- **Snowflake Data Engineering**: Architecting and optimizing data pipelines, including senior data engineering contracts (Snowflake, Databricks) [jobs.lever.co/massive-rocket](https://jobs.lever.co/massive-rocket)
- **AI-Powered Personalization & Decisioning**: Real-time, personalized experiences and automated intelligent decision-making at scale [massiverocket.com]
- **Cross-Channel Activation**: Email, push, in-app, SMS, and web campaigns designed to drive retention and loyalty [massiverocket.com]
- **Marketing Technology Stack Design**: End-to-end architecture and optimization of customer engagement ecosystems (Braze, Snowflake, mParticle, Segment, etc.) [massiverocket.com]

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Revenue not disclosed; total funding not disclosed. Headcount = 81 employees (yearly growth +4.7%, monthly decline -8.2% as of mid-2026) [linkedin.com/company/massiverocket](https://linkedin.com/company/massiverocket)
- **Notable Investors / Partners**: Certified Braze and Snowflake agency partner; clients are global brands (names not specified) [massiverocket.com]
- **Growth Signals**: 200+ enterprise implementations worldwide; global delivery centers across US, EMEA, and APAC; team spread across 17 countries; active job postings (3 open roles), though headcount monthly growth slightly negative [linkedin.com; massiverocket.com]

## Competitive Advantages
- **Certified Agency Partner**: Both Braze and Snowflake certified – a rare dual specialization [massiverocket.com]
- **Deep AI & Data Expertise**: Combination of AI, customer data platforms (CDPs), and omnichannel marketing in one consultancy
- **Global Delivery Model**: Offices in the UK plus remote teams across Europe, LATAM, India, and APAC enabling 24/7 coverage
- **Proven Track Record**: 200+ enterprise implementations with measurable results in retention, engagement, and revenue [massiverocket.com]

## Strategic Focus
- **First‑Party Data & AI**: Helping brands pivot from third‑party cookies to owned data strategies using Braze, Snowflake, and AI-driven personalization.
- **Expansion of Delivery Locations**: Actively hiring contractors in Latin America (Data Engineers, CRM Consultants) and Europe (Senior Data Engineers) to scale global capacity [jobs.lever.co/massive-rocket]
- **Continued Partnership Growth**: Deepening integration with Braze and Snowflake as both platforms evolve.

## Why Work Here
- **100% Remote Forever**: “Always” remote setup – team members work from anywhere; no co‑location requirement [insights.massiverocket.com](https://insights.massiverocket.com/faq-joining-massive-rocket/)
- **Global & Diverse Team**: Colleagues across 17 countries, with a strong international culture and occasional in‑person meetups [linkedin.com]
- **Career Development**: Fast-moving environment, opportunities for advancement, and leadership roles; promotional paths from Consultant to Team Lead to Head of Department [linkedin.com; careers page]
- **Perks & Benefits**:
  - 21 days annual leave (accrued monthly) + bank holidays (based on country of residence) + 1 birthday day off
  - UK employee pension via Nest (3% employer, 5% employee mandatory)
  - Online team events and a supportive, kind culture [insights.massiverocket.com]
- **Engineering Culture**: Focus on modern data stacks (Snowflake, Databricks, Braze, CDPs) and AI tooling; a “bring your own device” policy (use own laptop) [insights.massiverocket.com]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/massiverocket)
2. [Massive Rocket – Who We Are](https://www.massiverocket.com/who-we-are)
3. [Massive Rocket Careers Page](https://www.massiverocket.com/careers)
4. [Massive Rocket Job Board (Lever)](https://jobs.lever.co/massive-rocket)
5. [FAQ – Joining Massive Rocket](https://insights.massiverocket.com/faq-joining-massive-rocket/)

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