--- title: 'People Operations & Workplace Experience Specialist at Airwallex' canonical: 'https://feeny.ai/job/people-operations-workplace-experience-specialist-airwallex-barcelona-db5bgcsn456n' type: 'job' last_seen: '2026-09-23' --- # People Operations & Workplace Experience Specialist at Airwallex - **Company:** [Airwallex](https://feeny.ai/companies/airwallex) - **Location:** Barcelona, Spain - **Employment:** full-time - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-23 - **Apply:** https://jobs.ashbyhq.com/airwallex/52d7b9f6-7b9b-47fe-8ddb-2923f178bf8f ## Job description ## About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and [operating principles](https://www.airwallex.com/us/operating-principles). You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ## About the team The People & Talent team at Airwallex is dedicated to attracting, developing, and enabling the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team focused on creating a positive, inclusive, and high-performing environment where our people can grow and do their best work. Through thoughtful People & Talent programmes, scalable processes, and a deep understanding of our organisation’s needs, we build a collaborative and engaging employee experience that supports Airwallex’s continued growth and success. ## What you’ll do This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical “boots on the ground” partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA. You’ll own high-volume, detail-oriented work (onboarding, offboarding, payroll inputs, benefits) while also identifying opportunities to improve and automate processes as we scale. As part of the EMEA team, you will help with our build-out as well as opportunities to contribute to broader EMEA people operations work supporting the Region. This is hybrid based in Barcelona ( 4 days a week) Responsibilities: - Own onboarding and offboarding end-to-end, ensuring a seamless employee experience - Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses - Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes - Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies - Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting. - You will oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep) - Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management - Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites) - Help build and scale a strong in-office culture as the office grows - Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI - Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action ## Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment - Have a passion for culture and team building, you love bringing people together, and are excited to be a culture champion in a growing organization - Strong working knowledge of local HR practices, particularly benefits and compliance - Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows - Experience supporting payroll processes (incl. variable comp like commissions/bonuses) - Confident managing ambiguity and building processes from scratch Preferred skills: - Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite - Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.) - Exposure to workplace experience/office operations in a hybrid environment Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @[airwallex.com](http://airwallex.com) email address. Please apply only through [careers.airwallex.com](http://careers.airwallex.com) or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. ## Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. ## About Airwallex ## Company Overview - **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI. - **Entity Type**: Private (Series G) - **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia - **Founded**: 2015 - **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li ## Core Business - Primary industry: Financial Services / Payments / Fintech Infrastructure - Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally - Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses. ## Products & Services - **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets. - **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries. - **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams. - **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements. - **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows. - **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products. - **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets. ## Market Standing - **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round). - **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025. - **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN. - **Growth Signals**: - US$287 billion in global payments processed (USD). - 92% of transfers settled same-day, 50% processed instantly. - Over 85 financial licenses and registrations globally. - Team of ~2,300 people across 27 offices internationally. - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth. ## Competitive Advantages - Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions. - Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors. - Deep AI integration across the platform to automate financial operations and provide intelligent insights. - Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry. - Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings. ## Strategic Focus - Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform). - Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore). - Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together." - Deepen product capabilities to automate financial operations end-to-end for global businesses. ## Why Work Here - High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments. - Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN. - Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations. - Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products. - Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech." ## Sources 1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are) 2. [airwallex.com - Global Platform](https://www.airwallex.com/global) 3. [careers.airwallex.com](https://careers.airwallex.com/) 4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex) 5. [jobs.ashbyhq.com - Airwallex](https://jobs.ashbyhq.com/airwallex) ## Other roles at Airwallex - [Account Manager, SME & Growth](https://feeny.ai/job/account-manager-sme-growth-airwallex-paris-67artx8d2md2) — Paris, France - [Manager, Revenue Strategy & Enablement, Americas](https://feeny.ai/job/manager-revenue-strategy-enablement-americas-airwallex-united-states-new-york-ny-2cmqbe3y8ywg) — United States / New York, NY - [Director, Channel Partnerships, SME & Growth, Americas](https://feeny.ai/job/director-channel-partnerships-sme-growth-americas-airwallex-mexico-city-f6vywapfd8tb) — Mexico City, Mexico - [Sales Development Representative, SME & Growth](https://feeny.ai/job/sales-development-representative-sme-growth-airwallex-mexico-city-bqfhmdyy1a88) — Mexico City, Mexico - [Senior Product Sales, Billing](https://feeny.ai/job/senior-product-sales-billing-airwallex-united-states-san-francisco-ca-g432epphzkty) — United States / San Francisco, CA - [Manager, Revenue Strategy & Operations (SEA)](https://feeny.ai/job/manager-revenue-strategy-operations-sea-airwallex-singapore-3pwgvavfjr52) — Singapore - [Account Manager, Enterprise](https://feeny.ai/job/account-manager-enterprise-airwallex-shanghai-7rapy17erkrj) — Shanghai, China - [Senior Account Manager, Mid-Market](https://feeny.ai/job/senior-account-manager-mid-market-airwallex-london-epzcdt5m6s96) — London, United Kingdom - [Senior Customer Success Manager, Enterprise](https://feeny.ai/job/senior-customer-success-manager-enterprise-airwallex-singapore-saq6wz6wbcfm) — Singapore - [Customer Success Manager, Enterprise](https://feeny.ai/job/customer-success-manager-enterprise-airwallex-singapore-3t86g6jyskn3) — Singapore