---
title: 'People Ops Generalist at WellTheory'
canonical: 'https://feeny.ai/job/people-ops-generalist-welltheory-united-states-b8hhr39q39gw'
type: 'job'
last_seen: '2026-10-30'
---

# People Ops Generalist at WellTheory

- **Company:** WellTheory
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/welltheory/0584b84c-b669-4671-8418-16a5e41f2b19

## Job description

## About WellTheory

WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 60+ passionate people shaping the future of autoimmune care. Learn more about us at [welltheory.com/careers](https://www.welltheory.com/careers)

## About the Role

WellTheory is looking for a People Ops Generalist to own the foundational, always-on people operations that keep our company running. You'll own payroll, multi-state compliance, benefits administration, leaves and accommodations, and our HR policies. You'll serve as the first point of contact for our employees on anything People-related. This is a cross-functional role that collaborates closely with Finance, Recruiting, IT, Ops, and managers across the company, and reports to our Head of People. We've nearly doubled in size this year, now employ people in 20+ states, and are continuing to grow — so you'll help build the systems, processes, and self-serve resources that scale with us.

## What You'll Do

- Run multi-state payroll. Run bi-weekly payroll accurately and on time in Gusto and Deel for our employees and contractors, and keep our HRIS systems up to date with changes to compensation, time off, benefits, onboarding, and offboarding.
- Own compliance across dozens of states. Set up new states for payroll taxes, workers' comp, and unemployment insurance as we hire in new places; reconcile failed filings; manage our inbound HR virtual mailbox; and read and respond to letters from vendors and government agencies.
- Be the go-to partner for employees. Serve as a trusted, confidential first point of contact for employee questions and employee relations issues, applying sound judgment and escalating to the Head of People when needed.
- Support employees through benefits, leaves, and accommodations. Help employees navigate benefits questions, support open enrollment, and manage the intake and processing of leaves, accommodations, and other time off requests with care and confidentiality.
- Keep our policies current. Review and continually update our collection of HR policies and practices so they keep pace with our growth and with changing federal and state employment law.
- Own onboarding and offboarding. Oversee and continuously improve our onboarding and offboarding processes so every employee has a smooth, consistent experience from their first day through their last.
- Automate the repeatable with AI. Continually build new ways to automate repeatable People Ops tasks with AI, while applying a high degree of judgment, attention to detail, and HR expertise to critical people decisions.

You Might Be a Great Fit If You...

- Have 4-7+ years of experience in People Operations or HR, ideally at a fast-growing startup, including hands-on ownership of payroll
- Have run multi-state payroll and compliance — you've registered a company in a new state, responded to agency notices, and untangled a failed tax filing
- Have a strong working knowledge of federal and state employment law, including leaves of absence (FMLA and state leave programs), ADA accommodations, and wage and hour rules
- Have exceptional attention to detail and take pride in getting things right the first time — especially when it comes to people's pay
- Are discreet, empathetic, and steady — employees trust you with sensitive situations, and you balance care for the individual with what's right for the company
- Get energy from building systems: you spot repeatable work and find ways to streamline or automate it, and you're excited to use AI tools like Claude to do it
- Thrive in a fully remote, fast-paced environment and can juggle many time-sensitive priorities without letting anything slip

Bonus Points

- You've been called a "force of nature" and have done something most people wouldn't — run a marathon, started a company, earned a degree while working full-time, or overcome significant adversity
- You have direct experience in digital health or the autoimmune/chronic condition space
- You're familiar with our primary tool stack (Google Workspace, Slack, Notion, Claude) and People tools (Gusto, Deel)

## What We Offer

- A team that genuinely cares about each other and the members we serve
- A fully remote company that gathers every year for an annual retreat
- A base salary of $115,000 with meaningful equity and benefits. Placement within our range depends on directly relevant skills and experiences you bring to the role.

For your safety: Please remember that WellTheory will only contact you from a @[welltheory.com](http://welltheory.com) email address. Be cautious of emails from other domains. Our recruiting team will never ask for money, fees, or banking information as part of our hiring process. If you're ever unsure, don't click any links and apply directly to a posted role on our career site.

-- At WellTheory, we're committed to building a diverse, inclusive, and authentic team — so if you're excited about this role but your experience doesn't check every box, we encourage you to apply anyway. You might be exactly who we're looking for.

WellTheory is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

If you require accommodations at any stage of our hiring process, please reach out to our hiring team. We're happy to work with you.

## About WellTheory

## Company Overview
- **One-liner**: WellTheory is a virtual care platform that provides evidence-based, whole-person nutrition and lifestyle coaching to help people with autoimmune and inflammatory conditions reduce symptoms and improve quality of life.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States (also listed as Atherton, California)
- **Founded**: 2021
- **Founders**: Ellen Rudolph (CEO & Co-Founder), Claire Rudolph (Co-Founder, Head of Product), Wallace Torres (Co-Founder, Ops)

## Core Business
- **Primary industry**: Digital health / Virtual care for autoimmune disease
- **Target customers**: B2B (employers, health plans, public sector pools like SISC) and B2C (individuals with autoimmune conditions)
- **Mission or purpose**: Reverse the autoimmune epidemic by filling gaps in traditional healthcare with a research-backed, whole-person care model that addresses root causes and treats the whole person.

## Products & Services
- **One-on-one Membership**: Personalized care plan with a dedicated team including a registered dietitian, board-certified health coach, and membership coordinator. Includes live coaching calls, unlimited messaging, advanced lab testing, and community events. Designed to address nutrition, sleep, stress, movement, and connection.
- **For Businesses (Employer/Health Plan Program)**: A turnkey autoimmune care benefit that reduces specialty medication costs and improves member outcomes. Includes claims analysis, program rollout, and independent actuarial validation of ROI.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – $26.32M (as of Series A, Nov 2025); Annual Revenue – $1M (LinkedIn estimate)
- **Notable Investors/Partners**: General Catalyst (lead of Series A), Accel, BOX GROUP, 7wire Ventures, Ingeborg, UnitedHealthcare Accelerator (non-equity assistance). Key partner: Self-Insured Schools of California (SISC) – expanded partnership in April 2026 covering hundreds of thousands of public school employees.
- **Growth Signals**: 83.3% year-over-year headcount growth (51 employees as of mid-2026); 100% of pilot members reported significant improvement in at least one major autoimmune area; independent actuarial validation showed reduction in specialty drug costs and risk scores.

## Competitive Advantages
- **Built by autoimmune patients, for autoimmune patients** – care team members share lived experience, increasing empathy and relatability.
- **Whole-person, root-cause approach** – goes beyond symptom masking with advanced testing, nutrition, and lifestyle interventions.
- **Validated outcomes** – clinical improvements (energy, quality of life, depression, anxiety) and financial ROI (lower specialty drug spend) proven in independent pilot with SISC.

## Strategic Focus
- **Expand employer and health plan partnerships** – especially in large public-sector organizations and self-insured pools where autoimmune prevalence and costs are high.
- **Deepen AI integration** – actively hiring a Head of AI Transformation to leverage AI in personalizing care and scaling impact.
- **Continue clinical validation** – building evidence base to differentiate from traditional care and symptom-masking approaches.

## Why Work Here
- **Mission-driven culture** – opportunity to directly impact the lives of 50M+ Americans with autoimmune disease.
- **High-growth environment** – 83% yearly headcount growth, recent Series A funding, and expanding enterprise partnerships signal strong momentum.
- **Remote-friendly** – team distributed across US (majority), South Africa, and North Macedonia; flexible work likely.
- **Ownership and impact** – as a startup, employees can shape product, care protocols, and company direction.
- **Current open roles** (as of mid-2026): Head of AI Transformation, Exec Ops for CEO, Registered Dietitian – reflecting priorities in AI, executive operations, and clinical care.

## Sources
1. [welltheory.com](https://www.welltheory.com/) – Official website with product details, outcomes, and business offering.
2. [cbinsights.com](https://www.cbinsights.com/company/welltheory) – Funding history, headquarters, investors, competitors, and news (SISC partnership).
3. [linkedin.com](https://www.linkedin.com/company/welltheory) – Employee count, headcount growth, revenue estimate, open roles, and talent insights.
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/welltheory) – Current job postings and careers page.
5. [theorg.com](https://theorg.com/org/welltheory) – Founders and leadership details.

## Other roles at WellTheory

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- [Clinical Research Scientist](https://feeny.ai/job/clinical-research-scientist-welltheory-united-states-ns217d7p5wm7) — United States
- [Full Stack Engineer, Support](https://feeny.ai/job/full-stack-engineer-support-welltheory-united-states-4m7qbg39mnbj) — United States
- [Member Support Specialist](https://feeny.ai/job/member-support-specialist-welltheory-united-states-12vccj64aac9) — United States
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