---
title: 'People Supervisor - Operations at Global Lending Services'
canonical: 'https://feeny.ai/job/people-supervisor-operations-global-lending-services-tempe-1w82ehjyc9e8'
type: 'job'
last_seen: '2026-09-10'
---

# People Supervisor - Operations at Global Lending Services

- **Company:** Global Lending Services
- **Location:** Tempe, AZ
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/glsllc/18fdd52a-e089-4ead-8a99-35391157e954

## Job description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work! o   Competitive base pay and performance bonuses, dependent on role o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability o   401K with employer match and 100% immediate vesting o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life o   Paid Volunteer Time Off (VTO) Annually o   Tuition Reimbursement o   Parental Leave o   Business casual work environment

***This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2027***

What does it mean to be a People Supervisor - Operations at GLS? People managers in Operations at GLS are key to helping employees grow, creating a strong team environment, and achieving organizational goals while providing optimum customer support! This is accomplished through daily feedback, empowerment, coaching, training, and recognition of top performance.

As an Operations Supervisor, you are taking the first step toward a career in management and leadership at GLS. This role is designed to prepare you for future opportunities in managerial and leadership positions, providing you with the skills and experience necessary to advance within the organization. Operations Supervisors who excel in their roles have a clear path to move into Operations Manager positions and continue their growth into higher leadership roles within the company.

Before you start your management journey, you will complete classroom and on-the-job training to understand our industry and the positions you will support. On-the-job training lasts 3-6 months before you are assigned a team to manage.

How will you drive value within the organization as a People Supervisor - Operations?

- You will provide quality training, guidance, performance coaching, and feedback to assigned staff and advise and recommend training opportunities
- You will evaluate team operating processes, analyze reports, and identify all performance-related issues to ensure appropriate actions are made to maximize work effectiveness
- You will establish strong working relationships with other business units
- You will support the development and maintenance of departmental operating procedures
- You will set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company
- You will accept incoming calls and effectively resolve escalated complaints
- You will exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminations

What should you already know to be successful as a People Supervisor - Operations?

- Bachelor’s degree is required
- Phenomenal interpersonal skills with a focus on empowering others
- Ability to learn new concepts and think fast on your feet
- Strong drive, ambition, and the ability to motivate others
- Solid written and verbal communication skills
- Excellent organizational skills with high attention to detail
- Hands-on approach, and willingness to go above and beyond to get the job done
- Commitment to exemplifying organizational core values

Employment Requirements:

- This is an exempt-level position where business need will determine the exact work schedule which should be expected to vary at times. Generally, the days of work are Monday through Friday, between the hours of 8:00am-6:00pm. Saturday shifts may also occur as business needs dictate.
- Remain in a stationary position up to 50% of the workday
- Constantly operate a computer and other standard office equipment
- Ability to perform activities related to administrative functions, use of a computer, reading company-related documents and email, bending, and kneeling
- The position may require travel

2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA)

## Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

## About Global Lending Services

## Company Overview
- **One-liner**: Global Lending Services (GLS) uses advanced analytics and technology to provide affordable auto financing to non-prime borrowers and works with over 19,000 dealerships nationwide.
- **Entity Type**: Private (privately held; pending acquisition by Sixth Street as of October 2025)
- **Headquarters**: Greenville, South Carolina, United States (with offices in Tempe, AZ; Atlanta, GA; and international locations in Costa Rica, Dominican Republic, India, and Taiwan)
- **Founded**: 2011 (per LinkedIn; some sources cite 2012)
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Automotive finance / Auto lending (subprime/non-prime segment)
- **Target customers**: B2C (borrowers with limited or non-prime credit) and B2B (franchise and independent auto dealerships)
- **Mission**: “To make transportation more accessible and affordable” – using technology and data to provide unbiased credit opportunities.

## Products & Services
- **Auto Loans**: GLS originates auto loans through a multi-channel strategy, offering quick decisioning (seconds) and multiple deal structures per approval. The company serves over 1 million lifetime customers and has originated more than $22 billion in auto loans (press release) or $27 billion (company website). Loans are funded through a network of banks, insurance companies, and investors.
- **Dealer Services**: Real-time financing solutions for dealers, helping them close sales by matching customers with appropriate loan terms.

## Market Standing
- **Valuation / Market Cap**: Not disclosed. The company entered a definitive agreement to be acquired by Sixth Street in October 2025; terms were not disclosed.
- **Key Metric**: Annual Revenue of $43 million (LinkedIn, as of 2025); Total originations since inception: $22–27 billion.
- **Notable Investors / Partners**: Sixth Street (acquiring firm); also sources capital from a “broad network of banks, insurance companies, and investors.”
- **Growth Signals**: 
  - Inc. magazine’s Fastest Growing Company nine times in a decade.
  - Headcount: 980 employees (press release); LinkedIn reports 509 employees (+13.8% YoY) – likely reflects only certain locations or a different count method.
  - Acquisition by Sixth Street signals a major growth phase and access to additional capital.

## Competitive Advantages
- **Proprietary Decisioning Model**: Uses AI, alternative data, and advanced analytics to predict credit risk accurately, enabling automated, unbiased decisions in seconds.
- **Capital Strategy**: Leverages relationships with institutional investors to fund loans at competitive rates, allowing affordable pricing for borrowers.
- **Scale & Dealer Network**: Over 19,000 dealers nationwide – a wide distribution moat.
- **Customer Experience**: Dedicated team of 1,000+ customer service professionals focused on borrower success and retention.

## Strategic Focus
- **Growth & Scale**: The acquisition by Sixth Street is expected to fuel the next chapter of expansion, leveraging Sixth Street’s resources and expertise in asset-based finance.
- **Technology & Data**: Continued investment in AI, alternative data sources, and real-time decisioning to improve credit access and operational efficiency.
- **Market Reach**: Expanding dealer relationships and serving more customers across the credit spectrum.

## Why Work Here
- **Culture**: Fast-paced, entrepreneurial, and collaborative. Employees report that “individual contributions matter” and that ideas quickly become reality.
- **Work Environment**: Hybrid/remote options for certain roles. Offices in Greenville (HQ), Tempe, and Atlanta, plus international locations.
- **Benefits**:
  - Competitive salaries with annual increases and bonus incentives.
  - 401(k) matching.
  - Tuition reimbursement.
  - Medical insurance with 90% of employee costs covered.
  - Up to 25 days of PTO per year, 10 paid holidays (including a floating holiday), and volunteer time off (VTO).
  - Parental leave (up to 8 weeks paid bonding time).
  - Family and medical leave.
- **Diversity & Inclusion**: GLS promotes a diverse and inclusive workforce and encourages community involvement.

## Sources
1. [glsauto.com](https://glsauto.com/) – Company homepage
2. [glsauto.com/careers.html](https://glsauto.com/careers.html) – Careers page
3. [glsauto.com/about-us.html](https://www.glsauto.com/about-us.html) – About Us page
4. [linkedin.com/company/global-lending-services](https://linkedin.com/company/global-lending-services) – LinkedIn company profile
5. [sixthstreet.com](https://sixthstreet.com/investment_announce/global-lending-services-enters-agreement-to-be-acquired-by-sixth-street/) – Sixth Street acquisition announcement
6. [jobs.lever.co/glsllc](https://jobs.lever.co/glsllc) – Lever careers page

## Other roles at Global Lending Services

- [Credit Specialist II](https://feeny.ai/job/credit-specialist-ii-global-lending-services-greenville-tenrnz1t74ea) — Greenville, SC
- [Customer Service, Collections Coordinator](https://feeny.ai/job/customer-service-collections-coordinator-global-lending-services-tempe-ng6n0kx9aagv) — Tempe, AZ
- [Operations Manager, Inside Sales](https://feeny.ai/job/operations-manager-inside-sales-global-lending-services-greenville-bp9bf9c44qek) — Greenville, SC
- [People Supervisor - Operations](https://feeny.ai/job/people-supervisor-operations-global-lending-services-greenville-htag5s6jk4ah) — Greenville, SC
- [Area Sales Manager](https://feeny.ai/job/area-sales-manager-global-lending-services-dallas-5v9bawyja0y3) — Dallas, TX
- [Area Sales Manager](https://feeny.ai/job/area-sales-manager-global-lending-services-boston-hfq9n7gt2rye) — Boston, MA
- [Training Specialist II](https://feeny.ai/job/training-specialist-ii-global-lending-services-tempe-stvyq20xqpjp) — Tempe, AZ
- [Area Sales Manager](https://feeny.ai/job/area-sales-manager-global-lending-services-phoenix-qxtkewbz4fwk) — Phoenix, AZ
- [Inside Sales Representative](https://feeny.ai/job/inside-sales-representative-global-lending-services-tempe-7syzedsq94ra) — Tempe, AZ
- [Call Center Manager](https://feeny.ai/job/call-center-manager-global-lending-services-greenville-aa2wa311eac8) — Greenville, SC