--- title: 'Personal Assistant at Bjak' canonical: 'https://feeny.ai/job/personal-assistant-bjak-united-kingdom-q0r5d1vjxcwj' type: 'job' last_seen: '2026-09-11' --- # Personal Assistant at Bjak - **Company:** [Bjak ](https://feeny.ai/companies/bjak) - **Location:** United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/bjakcareer/ad40038b-674a-4975-9e02-dc5ef9e29a09 ## Job description ## About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day. We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. If you're this person, we'd love to talk to you. ## About the role Our team acts as the engine that ensures our leaders use their time on the most highly-leveraged work. You’ll be responsible for the leadership team’s calendars, travel, and relationships and provide other operational, strategic, and project support as needed. You'll be incredibly close to the leaders helping to bring AI products to the world. This role is based in Malaysia. We use a hybrid work model of 3 days in the office per week. Occasional travel may be needed for this unique role. ## Your responsibilities would include - Act as a confidante and strategic partner to our leadership staff by ensuring their time is spent on the most leveraged activities - Make recommendations regarding time management, prioritization, and delegation - Coordinate meetings and clear conflicts for our senior leadership team; ensure critical meetings aren’t missed or delayed and are prioritized accordingly - Arrange flight, hotel, car, and restaurant reservations for members of this group, and perform other administrative tasks as needed - Work with our recruiting team to coordinate interviews for technical/business leaders and collect their timely feedback - Work on special projects on an as-needed basis ## Experience we're seeking - You have 5-7 years of experience in an executive support role or similar support function - You've worked with technical or business leaders and supported multiple leaders in the past - You’ve worked in a high-growth startup, investment banking, or similar environment - You've managed and optimized extremely busy calendars - You're fluent in Google Calendar, Docs, Sheets, Gmail, and other modern productivity software, and are excited to learn and use new tools ## Our team & culture We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative. We reward people who think like owners. We value speed, clarity, and relentless ownership. If you’re hungry to grow and care deeply about excellence, this is your kind of environment. What will you get - Competitive salary and trusted position supporting a high-level leader - A dynamic, fast-moving environment where you’re valued for your reliability and ownership - Occasional exposure to business-side support for broader growth and experience Location This role is based in the UK. This is a hybrid role. You are expected to work from our London office at least 3 days per week. Language English is our main working language across global teams. Strong English communication is required. Interview Process: Our process is designed to move fast: - Online assessment or practical task - Role-specific interview - CEO / final round For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized. ## About Bjak ## Company Overview - **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface. - **Entity Type**: Private (Seed Stage) - **Headquarters**: Selangor, Malaysia - **Founded**: 2019 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical) - **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks) - **Mission**: “To develop technology‑based solutions to improve financial inclusion.” ## Products & Services - **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent. - **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month). - **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car. - **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs. - **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe. - **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor). - **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops. - **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia). ## Competitive Advantages - **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers. - **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership. - **AI & automation**: Uses AI agents to simplify policy selection and claims processes. - **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support. ## Strategic Focus - **Geographic expansion**: Entering European markets, with an IPO under consideration. - **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency. - **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value. - **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth. ## Why Work Here - **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed. - **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally. - **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery. - **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement. - **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews. ## Sources 1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission) 2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values) 3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions 4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news) ## Other roles at Bjak - [Recruiting Operations Coordinator](https://feeny.ai/job/recruiting-operations-coordinator-bjak-hong-kong-7vmsr27za46t) — Hong Kong - [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-bjak-hong-kong-bvdc2vcvrjjd) — Hong Kong - [Creative Project Executive](https://feeny.ai/job/creative-project-executive-bjak-malaysia-rqpq3y3kcqy6) — Malaysia - [Senior Compliance Director – UK](https://feeny.ai/job/senior-compliance-director-uk-bjak-united-kingdom-rrggrrdbjrfj) — United Kingdom - [Regulatory Compliance Director](https://feeny.ai/job/regulatory-compliance-director-bjak-united-kingdom-kx3rrqbh8bsy) — United Kingdom - [SMF16 Compliance Oversight Director](https://feeny.ai/job/smf16-compliance-oversight-director-bjak-united-kingdom-ddsrjzy1pcrs) — United Kingdom - [Compliance Director – SMF16](https://feeny.ai/job/compliance-director-smf16-bjak-united-kingdom-7866g217n5rs) — United Kingdom - [Head of Compliance – SMF16](https://feeny.ai/job/head-of-compliance-smf16-bjak-united-kingdom-y73w270vd3eb) — United Kingdom - [Director of Compliance and Risk (UK)](https://feeny.ai/job/director-of-compliance-and-risk-uk-bjak-united-kingdom-7pan19xm9tg0) — United Kingdom - [Head of Compliance and Risk (UK)](https://feeny.ai/job/head-of-compliance-and-risk-uk-bjak-united-kingdom-f3y4sgw5zhae) — United Kingdom