---
title: 'Personal Assistant at Proto'
canonical: 'https://feeny.ai/job/personal-assistant-proto-remote-6xkfdvsk03h2'
type: 'job'
last_seen: '2026-09-10'
---

# Personal Assistant at Proto

- **Company:** Proto
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/proto/jobs/6118957004

## Job description

Personal Assistant to the CEO

The role of Personal Assistant requires thoughtful and strategic judgment across a variety of personal situations, and it requires high trust and confidence. This person will be trusted as part of the daily support system for our CEO, ensuring that he optimizes his life to be at his best and deliver the highest value for Proto. This role will report to Saneel Radia’s EA, and function as an extension of his support team.

What you will do:

- Completes a wide variety of personal and administrative tasks for the CEO, including proactive calendar and appointment management, medical and health management, and household and lifestyle management;
- Plans, coordinates, and ensures the CEO is prepared for all personal travel and family events, including end-to-end planning of family travel for vacations and other events;
- Coordinates multi-track itineraries when schedules diverge, and provides active support during periods of travel change;
- Communicates effectively and professionally, as they will be communicating directly with the CEO’s family and other important people in their life;
- Acts as a point of personal leverage to the CEO, proactively raising both opportunities and concerns well in advance, so that the CEO can balance work and personal life as effectively as possible;
- Performs ad hoc tasks and personal projects that are highly complex and sensitive; requiring research and coordination;
- Responds in real-time, and understands that this job often requires communication outside of core business hours, especially during travel windows.

## Qualifications

- A bachelor’s degree is preferred;
- Any work or internship experience in a high-paced entrepreneurial environment, ideally in a client service industry;

This is a 1099 contract position paying $30.00 - $35.00 per hour and is eligible for overtime in accordance with applicable law. The position is expected to average approximately 40 hours per week, although hours may vary based on business needs.

Proto is a NYC-based company with offices at 120 Broadway. Due to our CEO living in Austin, the preference is for this person to be based there. This role does not have an in-office requirement and can work remotely when not required for in-person activities based around the CEO’s home.

## About Proto

Proto is a new innovation and design consultancy dedicated to helping create and grow meaningful companies that advance people. We partner with our clients to build forward thinking growth strategies, brands, and new offerings that make sense of rapid change and result in stronger, more adaptive organizations.

Diversity is foundational to Proto's intersectional way of working. Only by combining unique experiences, perspectives, and backgrounds, can we unlock the most creative ideas and innovative approaches for our clients to shape a world that works for everyone.

## About Proto

## Company Overview
- **One-liner**: Proto provides inclusive AI workflows for emerging markets, specializing in sovereign AI solutions for regulators, public services, and enterprises.
- **Entity Type**: Private (Series A)
- **Headquarters**: Waterloo, Canada (with regional hubs in Kigali, Rwanda and Bonifacio Global City, Philippines)
- **Founded**: 2018
- **Founders**: Curtis Matlock (CEO), with co-founders Noella Dushime, Nino Columna, Weiying Kok, and Andy Jung

## Core Business
- **Primary industries**: AI, government technology, financial services, healthcare, telecommunications
- **Target customers**: B2B – central banks, government agencies, healthcare providers, financial institutions, telcos; primarily in emerging markets (Africa, Southeast Asia)
- **Mission**: “Deploy inclusive AI workflows” and “ensure equal access to AI regardless of language, income or geography”

## Products & Services
- **Proto AI Agent**: Multilingual, multimodal AI agent for customer engagement, grievance redress, scam reporting, and dispute resolution. Supports voice, text, and local languages. Deployed on sovereign infrastructure.
- **Inbox Co-pilot**: AI-powered mediation and translation tool that resolves disputes by training on conversation history.
- **Insight Advisor**: Analytics and emotion analysis engine that generates actionable insights from customer interactions and workspace data.
- **Embedded Advisors & Co-pilots**: Customizable AI assistants for regulated entities (HIPAA, GDPR, SOC 2 Type II, ISO 27001 compliant).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – Series A raised in 2022 (amount not publicly disclosed). Processes over 35 million AI interactions across 20+ languages as of 2025.
- **Notable Investors/Partners**: Gates Foundation, Government of Canada, African Development Bank, National Bank of Rwanda, Central Bank of the Philippines, The Medical City, PhilCare, FINCA. Accelerator alumni of NextAI and Creative Destruction Lab. Recognized by Inclusive Fintech 50 (Visa, MetLife, IFC, Accion) and G20 TechSprint.
- **Growth Signals**: Expanded into Sub-Saharan Africa (2021), partnered with Gates Foundation and Canada’s government for national AI systems (2024), recognized by G20 TechSprint for grievance redress work (2025). Focus on anti-scam, patient experience, and insight advisor use cases (2026).

## Competitive Advantages
- **Sovereign AI deployments**: Models run on dedicated, locally hosted infrastructure, appealing to governments and regulated entities.
- **Local language support**: Covers low-resource and mixed languages (e.g., Tagalog, Kinyarwanda) that major AI platforms ignore.
- **Security & compliance**: SOC 2 Type II, HIPAA, ISO 27001, GDPR – critical for public sector and healthcare clients.
- **Reverse innovation**: Builds and proves AI in emerging markets before redeploying in developed economies.
- **Deep domain expertise**: Focus on grievance redress, financial inclusion, and patient experience – niche but high-impact.

## Strategic Focus
- **Current priorities**: Anti-scam center, patient experience optimization, and Insight Advisor use cases to maximize social impact.
- **Growth direction**: Scaling sovereign AI across more low- and middle-income countries, deepening partnerships with central banks and health ministries.

## Why Work Here
- **Remote-first**: Full remote work from anywhere with stable internet.
- **Culture & values**: Strong emphasis on diversity, equity, and inclusion; refugee-friendly hiring; global team spanning Asia, Africa, and North America.
- **Compensation & perks**: High & equal salaries (location-adjusted), stock options for leadership roles, visa support, tech device reimbursement, and company retreats.
- **Impact**: Work on projects that directly improve financial inclusion, healthcare access, and citizen engagement in underserved communities.
- **Engineering culture**: Multinational team led by NLP experts; focus on practical AI for real-world constraints (low bandwidth, local languages).

## Sources
1. [proto.cx/careers](https://www.proto.cx/careers)
2. [proto.cx](https://www.proto.cx/)
3. [proto.cx/about](https://www.proto.cx/about)
4. [LinkedIn](https://ca.linkedin.com/company/proto-cx)
5. [FlexJobs](https://www.flexjobs.com/remote-jobs/company/protocx)

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