---
title: 'Personal Care Attendant (PCA/CNA) at Seen Health'
canonical: 'https://feeny.ai/job/personal-care-attendant-pca-cna-seen-health-alhambra-5wx7j965emt7'
type: 'job'
last_seen: '2026-09-11'
---

# Personal Care Attendant (PCA/CNA) at Seen Health

- **Company:** Seen Health
- **Location:** Alhambra, CA
- **Posted:** 2024-07-12
- **Last confirmed live:** 2026-09-11
- **Apply:** https://www.seenhealth.org/careers?gh_jid=4075863008

## Job description

## About Seen Health

At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.

Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.

We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.

## About the Role

As the Personal Care Attendant for our Program of All-Inclusive Care for the Elderly (PACE) in San Gabriel Valley, you will play a crucial role in supporting the daily operations of the Adult Day Center. This position is ideal for caring individuals with a Certified Nursing Assistant (CNA) qualification, as you will have direct interaction with our participants, assisting them with activities of daily living and ensuring their comfort and well-being.

## Responsibilities

- Provides Activities of Daily Living (ADL) and Independent Activities of Daily Living (IADL) to support participants such as: toileting, showers, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, range of motion

- Completes safe transfers utilizing Durable Medical Equipment (DME) as required - lifts, gait belt and hoyers

- Cleaning the bathroom used by the participant, may include emptying and cleaning commode

- Provides appointment reminder communications to participants

- Responsible for keeping center or home in a clean and orderly condition, including kitchen and activity areas, sanitizing showers/bathrooms and relevant DME

- Escorting participants to Seen Health vans, if needed

- Documents participant services provided in electronic health record accurately and on time

- Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities

- Respond to participant complaints in a timely manner, and understand the basic procedures for receiving and documenting complaints or requests

- Promptly reports changes in participant’s condition to supervisor or designee

- Demonstrate dependability by arriving consistently and on time to scheduled work hours, and submit timely and accurate timesheets

- Maintain a courteous, helpful, and professional attitude on the job

- Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families

- Comply with all agency training requirements

- Maintain professional affiliations and any required certifications

- Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards

- Participate in Quality Improvement program as required

- Follow all OSHA safety guidelines and Seen Health Policies and Procedures

- Maintain the confidentiality of all participant information according to HIPAA requirements

- Perform other duties as required or requested in a positive and helpful manner

- Records services in required logs or electronic health record

- Assists with individual and group activities as necessary

- Accompanies participants to outside medical appointments

- Responsible to ensure that all wander risk participants are wearing code alert device

- Obtains and maintains food handlers certification

- Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders

- Performs kitchen duties to include: washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates

- Acts as Interdisciplinary Team (IDT) member as needed Home Care

## Qualifications

- High school diploma or equivalent required; Certified Nursing Assistant (CNA) certification preferred.

- Experience working in a healthcare or senior care setting is advantageous.

- Strong interpersonal and communication skills, with a compassionate and patient-centered approach to care.

- Ability to work effectively in a team environment, collaborating with colleagues from various disciplines.

- Knowledge of basic caregiving techniques, ADL assistance, and infection control practices.

- Physical stamina and ability to perform tasks that require bending, lifting, and standing for extended periods.

Location

- Los Angeles required. Ability to commute to Alhambra required.
- Relocation benefits available.

Salary & Benefits

- Pay Rate: $27.00-28.00/hr
- Equity: included as part of founding team package
- Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Parental and Caregiver Leave
- Lunch, as well as delicious snacks and coffee to keep you energized
- Paid Time Off across holidays, vacation time, personal days, and sick days
- 401k Plan
- Personal and professional development, including CME support and career growth opportunities
- Subscriptions and training on using AI tools including ChatGPT

Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.

## About Seen Health

## Company Overview
- **One-liner**: Seen Health operates a culturally-focused, technology-enabled Program of All-Inclusive Care for the Elderly (PACE) that integrates comprehensive medical care, social support, and AI-powered operations to help seniors age at home.
- **Entity Type**: Private (Series A)
- **Headquarters**: Alhambra, California, United States
- **Founded**: 2021
- **Founders**: Yang Su (Co-Founder), Xing S. (Co-Founder)

## Core Business
- **Primary industry**: Healthcare services for seniors (PACE model)
- **Target customers**: Seniors eligible for Medicare/Medicaid, particularly underserved Asian and immigrant communities; B2C (participants) and B2B (hospital partners)
- **Mission**: “To deliver exceptional aging experiences that every family deserves” by empowering older adults to age at home with dignity, comfort, and culturally sensitive care.

## Products & Services
- **PACE Center (Alhambra)**: A physical hub offering a health clinic, rehabilitation gym, day room, community center, and social activities. Provides interdisciplinary care including primary care, physical therapy, behavioral health, and care coordination. [seenhealth.org]
- **Home-Based Care**: Home care aides and home health support dispatched to participants’ homes to help with daily activities and post-acute recovery. [homehealthcarenews.com]
- **AI-Powered Operating Platform**: A single-pane-of-glass system that manages enrollment, assessments, care planning, claims, revenue cycle, and CRM. AI agents automatically extract data from insurance cards and driver’s licenses, and support referral channel analytics. [homehealthcarenews.com]
- **Care Concierge**: Dedicated staff who guide participants and families through every step of the care journey, from eligibility to ongoing support. [seenhealth.org]

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding of **$22 million** (Series A, November 2024) [cbinsights.com]
- **Notable Investors**: 8VC (lead), Astrana Health, Basis Set, Primetime Partners, Virtue [cbinsights.com]
- **Growth Signals**:
  - Headcount grew **50% YoY** to 36 employees [linkedin.com]
  - **26 active job postings** (+62.5% YoY) [linkedin.com]
  - First PACE center opened January 2025
  - 77% fewer acute hospital bed days and 49% fewer hospital admissions vs. industry average
  - 97% participant satisfaction and <2% no-show rate
  - 29% of new leads come from participant referrals [homehealthcarenews.com]

## Competitive Advantages
- **Tech-enabled PACE model**: Combines the proven 50-year PACE framework with modern AI and analytics, reducing administrative burden on clinicians and improving outcomes.
- **Cultural focus**: Services designed specifically for underserved senior communities, with multilingual staff and culturally appropriate care.
- **Single integrated platform**: One system manages enrollment, care planning, claims, and CRM, enabling seamless coordination and real-time response to participant needs.
- **Strong hospital partnership**: Collaboration with Astrana Health allows faster hospital discharges and better post-acute support. [homehealthcarenews.com]

## Strategic Focus
- **Expansion**: Scaling to additional PACE centers across California and eventually other states. Su envisions a future where 10,000 “PACE light” models serve millions of seniors. [homehealthcarenews.com]
- **Home-based care**: Growing home care capabilities to reduce reliance on brick-and-mortar centers.
- **AI integration**: Continuing to deploy AI for documentation, compliance, and care coordination to free up clinician time for direct patient care.

## Why Work Here
- **Mission-driven impact**: Employees directly improve the aging experience for vulnerable seniors, with measurable clinical outcomes and high participant satisfaction.
- **Rapid growth**: 50% headcount growth in the past year and a steady increase in job postings indicate a scaling organization with career advancement opportunities.
- **Innovative tech environment**: Engineers and product designers work on AI, CRM automation, and a unified platform that spans the entire care lifecycle.
- **Interdisciplinary culture**: Teams include medical, operations, marketing, technical, and finance staff working collaboratively.
- **Office location**: Based in Alhambra, CA (Los Angeles area); open roles include Founding Product Designer, Strategic Finance Senior Associate, and various clinical and outreach positions. [linkedin.com]
- **Remote/Hybrid policy**: Not explicitly stated; likely on-site at the PACE center given the hands-on nature of care, but some roles (e.g., product design, finance) may offer flexibility.

## Sources
1. [seenhealth.org](https://seenhealth.org/)
2. [linkedin.com](https://www.linkedin.com/company/seen-health)
3. [cbinsights.com](https://www.cbinsights.com/company/seen-health)
4. [homehealthcarenews.com](https://homehealthcarenews.com/2025/11/seen-healths-tech-enabled-pace-model-achieves-77-fewer-acute-hospital-bed-days/)
5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/seenhealth)

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