--- title: 'Pharmacy Partner Coordinator at Blink Health' canonical: 'https://feeny.ai/job/pharmacy-partner-coordinator-blink-health-pittsburgh-qhm5jvbrazap' type: 'job' last_seen: '2026-09-10' --- # Pharmacy Partner Coordinator at Blink Health - **Company:** Blink Health - **Location:** Pittsburgh, PA - **Posted:** 2026-07-21 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/blinkhealth/jobs/8641531002 ## Job description Company Overview: [Blink Health](https://www.blinkhealth.com/)is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. [BlinkRx](https://www.blinkhealth.com/blinkrx)is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Description: As a Pharmacy Partner Coordinator, you will be the primary point of contact for our external pharmacy partners and will be responsible for maintaining effective communication regarding daily billing and operational inquiries to ensure shipment processing times are in accordance with company standards. You will also be responsible for managing the investigation, reporting, and patient communication for claims of potential incidents. Responsibilities: - Manage all aspects of internal processing and shipping related escalations and needs, including but not limited to: - Respond to internal shipping escalations promptly (expedited shipping requests, reshipments, etc.) - Identify orders pending shipment on a daily basis with appropriate follow up and resolution - Document all pertinent information and data discovery according to operating procedures - Collaborate with pharmacist team to resolve billing, clinical and inventory inquiries received from external pharmacy partners - Solve complex escalations that arise from other operational departments to ensure orders continue progressing as expected - Collaborate internally with multiple departments to ensure operational inefficiencies and/or potential issues are identified and escalated - Act as intermediary for external pharmacy shipping partners: - Provide routing information and shipping instructions to external pharmacy partners to ensure deliveries arrive on time and at the correct location - Confirm routing and shipping information for all mail deliveries, keeping a meticulous record of shipments, including confirmation of delivery - Resolve issues that may prohibit a shipment from progressing as expected - Manage all aspects of internal claims of potential incidents, including but not limited to: - Monitor and manage open patient and pharmacy-reported incidents quickly and decisively - Report required incidents in Healthicity - Work to improve the logistics process by identifying areas of opportunity which include, increasing efficiency and developing innovative solutions for logistical issues - Review daily reporting to ensure the business is on target to meet and exceed outcomes - Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as state and federal laws Requirements: - At least three years of pharmacy experience with demonstrated success in resolving third-party claims. - High school diploma or GED required, Bachelor’s degree strongly preferred - Exceptional verbal and written communication skills - Strong analytical thinking, sound judgment, and a solid operational mindset. - Commitment to delivering exceptional patient care - Ability to collaborate effectively within team and cross-functionally - Advanced technical aptitude with the capacity to quickly learn and adapt to complex software systems. - Experience with Google Suite - Experience mentoring or informally training other employees is a plus Hours/Location: - Location: 100% in office in Robinson Township, PA (Pittsburgh) - Hours: Monday-Friday 10am-6pm or 12-8pm with rotating Saturdays from 9am-5pm Benefits: - Health, Dental & Vision – Multiple plan options from day 1 - Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more - Vacation – Accrue up to 80 hours (2 weeks) in year one - Paid Sick Time – 40 hours per year - Holidays – 9 paid holidays + 2 floating holidays per year - Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement - 401(k) – Traditional and Roth options - Life & Disability Insurance – Provided at no cost - Commuter Benefits – Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only) - Snack & Drink Stipend – Daily at all pharmacy locations #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application. ## About Blink Health ## Company Overview - **One-liner**: Blink Health is a healthcare technology company that builds products to make prescription medications more accessible and affordable for all Americans, primarily through its BlinkRx pharma-to-patient cloud platform and Quick Save discount card. - **Entity Type**: Private (Venture-backed) - **Headquarters**: New York, New York, United States - **Founded**: 2014 - **Founders**: Matthew Chaiken (Co-Founder), Geoff Chaiken (CEO) ## Core Business - **Primary industry/industries**: Healthcare Technology (HealthTech), Digital Pharmacy, Prescription Discount Services - **Target customers**: Patients (B2C), Pharmaceutical companies (B2B), Healthcare providers/physicians - **Mission or purpose statement**: To make prescriptions accessible and affordable to everybody, removing traditional roadblocks within the prescription supply chain to improve health outcomes. ## Products & Services - **[BlinkRx]**: The world's first pharma-to-patient cloud. A digital concierge service for patients prescribed branded medications, offering transparent low prices, free home delivery, and world-class support. It centralizes the process so patients no longer face affordability, paperwork, or inventory issues at the pharmacy. - **[Quick Save]**: A discount prescription card product that helps patients save on medications, likely at local pharmacies. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Annual Revenue of **$40.0M** (latest estimate) | **Total Funding**: **$316.0M** across 6 rounds. - **Notable Investors/Partners**: Key investors include **8VC** (led Series A and Series B), **SuRo Capital** (led a 2020 round). The company has also hired talent from Amazon, Walgreens, CVS Health, and Microsoft. - **Growth Signals**: Headcount grew **33.8% year-over-year** (reaching ~471 employees). The company has a strong presence with offices in the US, India, and Colombia. Job postings are up **45.6% year-over-year**, indicating aggressive expansion. LinkedIn followers grew **92.6% year-over-year**. ## Competitive Advantages - **First-mover in Pharma-to-Patient Cloud**: BlinkRx is a unique, centralized platform that directly connects pharmaceutical companies to patients, solving a fragmented and frustrating experience. - **Massive Addressable Problem**: The company addresses a critical pain point at the intersection of healthcare and personal finance—affordability and access to medication. - **Strong Growth Trajectory**: Rapid headcount and follower growth suggest strong market validation and product-market fit. - **Cross-Industry Talent Pool**: The company attracts talent from top tech (Amazon, Microsoft) and healthcare/pharmacy (CVS, Walgreens) giants, blending engineering, operations, and healthcare expertise. ## Strategic Focus - **Scaling the BlinkRx Platform**: The primary focus is on expanding the reach and capabilities of the pharma-to-patient cloud. - **Operational Excellence**: With recent job postings for roles like "Manager, Operational Excellence," the company is investing in streamlining its pharmacy network, fulfillment, and customer service operations. - **Data & AI**: The recent departure of the VP of Data and AI suggests a possible restructuring or evolution of its data strategy, but the role's existence highlights a focus on leveraging data for better patient outcomes and operational efficiency. ## Why Work Here - **High Impact Work**: The company directly helps people at a vulnerable intersection of health and finances, providing a strong sense of purpose. - **Fast-Growing Environment**: With 33% YoY headcount growth and a startup culture described as "relentlessly learning and constantly curious," employees can expect rapid professional development. The company is described as a "highly collaborative team of builders and operators." - **Hybrid & Remote Options**: The company offers a mix of onsite, hybrid, and remote roles. Specific roles are listed for onsite locations (Chesterfield, MO; Pittsburgh, PA) and hybrid/remote for others (e.g., New York, NY). The Indeed profile notes "work from home" as a benefit. - **Culture**: The company values diversity and is an equal opportunity employer. It promotes a culture of invention and collaboration in an industry resistant to change. - **Notable Perks**: Flexible work schedules. The company has a presence in multiple countries, offering potential for global collaboration. ## Sources 1. [Blink Health Website](https://www.blinkhealth.com/) 2. [Blink Health Careers Page (Greenhouse)](https://job-boards.greenhouse.io/blinkhealth) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/blink-health/life) 4. [Indeed Company Page](https://www.indeed.com/cmp/Blink-Health) ## Other roles at Blink Health - [Pharmacy Benefits/Insurance Verification Specialist | Onsite- Boise](https://feeny.ai/job/pharmacy-benefits-insurance-verification-specialist-onsite-boise-blink-health-6h54n9zjngr3) — Boise, ID - [Pharmacy Benefits /Insurance Verification Specialist | Onsite- Pittsburgh](https://feeny.ai/job/pharmacy-benefits-insurance-verification-specialist-onsite-pittsburgh-blink-p2pmszpr269x) — Pittsburgh, PA - [Recruiter (Contract to Hire)](https://feeny.ai/job/recruiter-contract-to-hire-blink-health-chesterfield-n1tjeygg5jhv) — Chesterfield, MO - [Recruiter (Contract to Hire)](https://feeny.ai/job/recruiter-contract-to-hire-blink-health-pittsburgh-dr7ftthbd17z) — Pittsburgh, PA - [Patient Services Representative | Hiring Now | Onsite- Pittsburgh](https://feeny.ai/job/patient-services-representative-hiring-now-onsite-pittsburgh-blink-health-pz4k5n7wbm3m) — Pittsburgh, PA - [Customer Support Specialist | Hiring Now | Onsite- Pittsburgh](https://feeny.ai/job/customer-support-specialist-hiring-now-onsite-pittsburgh-blink-health-pittsburgh-fw8vgwzzrmyy) — Pittsburgh, PA - [Call Center Specialist | Hiring Now | Onsite- Pittsburgh](https://feeny.ai/job/call-center-specialist-hiring-now-onsite-pittsburgh-blink-health-pittsburgh-r2f1708wv92n) — Pittsburgh, PA - [Early Career Pharmacy Operations Associate (No Experience Needed | Paid Training - Sept 21 Starts)](https://feeny.ai/job/early-career-pharmacy-operations-associate-no-experience-needed-paid-training-kmy19a9my2qn) — Pittsburgh, PA - [Senior Accountant, Corporate](https://feeny.ai/job/senior-accountant-corporate-blink-health-new-york-et48e3m92fwb) — New York, NY / Pittsburgh, PA - [Senior Analyst, Client Analytics](https://feeny.ai/job/senior-analyst-client-analytics-blink-health-new-york-qswq201hcngq) — New York, NY