---
title: 'Pharmacy Technician at Akido'
canonical: 'https://feeny.ai/job/pharmacy-technician-akido-ontario-qy27qqphx6mq'
type: 'job'
last_seen: '2026-09-23'
---

# Pharmacy Technician at Akido

- **Company:** Akido
- **Location:** Ontario, CA
- **Compensation:** $28–$32/hr
- **Posted:** 2026-09-17
- **Last confirmed live:** 2026-09-23
- **Apply:** https://job-boards.greenhouse.io/akidolabs/jobs/4713902006

## Job description

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving [unhoused communities](https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care) in Los Angeles to [ride-share drivers](https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1&page=1) in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. [Read more about Akido’s $60M Series B](https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence). More info at [Akidolabs.com](http://Akidolabs.com).

Position Summary

The Pharmacy Technician – Prior Authorization Specialist is responsible for managing and coordinating medication prior authorization requests across all clinics within the organization. This role serves as a critical liaison between providers, patients, pharmacies, insurance carriers, and clinical staff to ensure timely approval of prescribed medications and continuity of care. The Pharmacy Technician will review authorization requirements, gather necessary clinical documentation, submit requests, monitor pending cases, and communicate outcomes to key stakeholders. Success in this role requires strong attention to detail, knowledge of pharmacy benefit management processes, excellent communication skills, and the ability to work efficiently in a fast-paced healthcare environment.

Essential Functions

- Process medication prior authorization requests for all clinic locations in accordance with payer requirements and organizational standards.
- Review patient charts and clinical documentation to ensure completeness prior to submission.
- Collaborate with providers, medical assistants, nurses, and clinic staff to obtain supporting clinical information.
- Submit prior authorization requests through payer portals, electronic prior authorization systems, fax, or phone.
- Monitor authorization status and follow up with insurance companies to expedite approvals.
- Communicate authorization determinations, denials, and appeals requirements to providers and clinic teams.
- Maintain accurate documentation of all authorization activities within the electronic health record (EHR).
- Track authorization turnaround times and identify barriers impacting medication access.
- Assist in resolving medication coverage issues and identify alternative formulary options when appropriate.
- Ensure compliance with regulatory requirements, insurer guidelines, and organizational policies.

## Key Responsibilities

- Serve as the primary resource for medication prior authorization processes across all clinics.
- Manage a high-volume authorization workload while maintaining quality and accuracy standards.
- Review insurance eligibility, pharmacy benefits, and formulary requirements.
- Coordinate peer-to-peer review requests and appeal submissions when necessary.
- Maintain knowledge of payer-specific authorization requirements and medication coverage policies.
- Partner with providers and clinical leadership to improve authorization workflows and reduce delays in patient care.
- Monitor authorization metrics and contribute to process improvement initiatives.
- Provide exceptional customer service to patients by addressing medication access concerns and providing timely updates.
- Participate in department meetings, training programs, and organizational projects as assigned.
- Support compliance efforts by ensuring complete and accurate documentation of authorization activities.

Required Qualifications

- High school diploma or equivalent required.
- Active Pharmacy Technician registration, license, or certification as required by state regulations.
- Minimum of one (1) year of experience as a Pharmacy Technician, healthcare authorization specialist, or related healthcare role.
- Experience processing medication prior authorizations and working with commercial, Medicare, and Medicaid insurance plans.
- Knowledge of pharmacy terminology, medication classifications, and insurance benefit structures.
- Experience utilizing electronic health records (EHR) and payer authorization portals.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet established deadlines.
- Proficiency in Microsoft Office applications and healthcare technology systems.

## Preferred Qualifications

- Certified Pharmacy Technician (CPhT) credential.
- Two (2) or more years of prior authorization experience in a medical group, specialty pharmacy, managed care, or outpatient healthcare setting.
- Experience with electronic prior authorization platforms.
- Knowledge of specialty medications and high-cost therapeutic treatments.
- Familiarity with population health, value-based care, and integrated healthcare delivery models.
- Bilingual skills preferred.

Physical Requirements:

- Ability to sit and/or stand for prolonged periods of time.
- Ability to move/carry objects up to 20 pounds.
- Moving from one work site to another as needed.
- Ability to communicate with others to exchange information
- Ability to use and/or type on a laptop/keyboard.

Hourly pay range $28—$32 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

## About Akido

## Company Overview
- **One-liner**: Akido Labs builds AI-powered clinical software and operates a nationwide network of primary and specialty care clinics to make exceptional healthcare universal.
- **Entity Type**: Private (Series B, Y Combinator W15)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2015
- **Founders**: Prashant Samant (CEO) and Jared Goodner

## Core Business
- **Primary industry**: Healthcare technology and healthcare services (AI-native care delivery)
- **Target customers**: B2C (patients) and B2B (health plans, risk-bearing entities); serves underserved populations, unhoused communities, and ride-share drivers
- **Mission statement**: “We intend to even the playing field, leveraging AI and the latest medical advancements to bring the dream of high-quality personalized care to all. We are building the future of healthcare for everyone.” [akidolabs.com](https://www.akidolabs.com/)

## Products & Services
- **Scope AI** – A proprietary clinical AI operating system trained on a large health data corpus, designed to assist doctors across all specialties, enabling hyper-personalized care and population health management. [akidolabs.com](https://www.akidolabs.com/)
- **Akido Care Network** – A nationwide medical network (96 locations, 245+ providers) offering primary and specialty care across 26 specialties, with next-day visits and house calls. Serves 500,000+ patients. [akidolabs.com](https://www.akidolabs.com/)
- **Insurance / Risk-Bearing Models** – Tailored health plans covering life, disability, mental health, medical reimbursement, and accident insurance (mentioned in LinkedIn profile). [linkedin.com](https://www.linkedin.com/company/akido-labs)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding – **$81.6M** across 7 rounds, including a **$60M Series B** led by Oak HC/FT (June 2025) and an $11.2M Series A led by Future Communities Capital (December 2020). [linkedin.com](https://www.linkedin.com/company/akido-labs)
- **Annual Revenue**: Estimated at **$18.3M** (LinkedIn data, likely conservative for a startup at scale). [linkedin.com](https://www.linkedin.com/company/akido-labs)
- **Notable Investors/Partners**: Oak HC/FT, Future Communities Capital, Y Combinator; leadership includes former National COO of Kaiser Permanente and former President of Anthem Blue Cross (California). [akidolabs.com](https://www.akidolabs.com/company)
- **Growth Signals**:
  - Headcount growth of **141.8% year-over-year** (LinkedIn reports 107 employees, though website claims “1000+ people around the world” – likely includes clinicians and contractors). [linkedin.com](https://www.linkedin.com/company/akido-labs) | [akidolabs.com](https://www.akidolabs.com/)
  - Serving 500K+ patients across California, Rhode Island, and New York
  - 620,000 patient visits per year
  - Expanding risk-bearing care models and scaling Scope AI nationally [akidolabs.com](https://www.akidolabs.com/)

## Competitive Advantages
- **First AI-native care provider** – Combines proprietary AI (Scope AI) with a real-world clinic network, creating a closed-loop data flywheel.
- **Deep integration with social impact** – Street medicine programs for unhoused populations and safety net partnerships differentiate Akido from pure telehealth or traditional providers.
- **Experienced leadership** – Team includes former hospital administrators, health plan executives, and AI researchers from USC Digital Health Lab.
- **Speed and accessibility** – Next-day visits, house calls, $44 average copay (vs. 26-day wait times and 2-hour waits in traditional settings). [akidolabs.com](https://www.akidolabs.com/)

## Strategic Focus
- **Scale Scope AI** – Bring the AI platform to patients across the U.S. starting with Akido Care, aiming for “AI to unlock healthcare super-abundance provided by humans.”
- **Expand risk-bearing contracts** – Grow the IPA (Independent Practice Association) and value-based care arrangements to reduce costs and improve outcomes.
- **Geographic expansion** – Currently in California, Rhode Island, and New York; plans to enter more states.
- **Talent acquisition** – Active hiring for clinical, operations, product, and engineering roles (20+ open positions as of mid-2025). [greenhouse.io](https://job-boards.greenhouse.io/akidolabs)

## Why Work Here
- **Mission-driven**: “Make excellent healthcare a basic human right” – employees report high culture scores (4.4/5 on LinkedIn, 4.4 for culture, 4.2 for career). [linkedin.com](https://www.linkedin.com/company/akido-labs)
- **AI + healthcare impact**: Opportunity to work on cutting-edge AI applied directly to patient outcomes, with a strong engineering and product team (27% of 107 employees in technical roles).
- **Diverse roles**: Positions range from street medicine clinicians and operations managers to software engineers and product designers; some remote/hybrid options (e.g., Part-Time Registered Dietitian in New York with possible remote). [greenhouse.io](https://job-boards.greenhouse.io/akidolabs)
- **Compensation**: Transparent salary ranges for some roles (e.g., Software Engineer ~$140K, Senior Software Engineer ~$161K). [linkedin.com](https://www.linkedin.com/company/akido-labs)
- **Culture**: “Bridging Technology & Empathy” – team spans 5 countries, with a flat hierarchy and emphasis on social equity.

## Sources
1. [akidolabs.com](https://www.akidolabs.com/) – Company homepage, mission, product details  
2. [akidolabs.com/company](https://www.akidolabs.com/company) – Leadership, 1000+ people claim, history  
3. [linkedin.com/company/akido-labs](https://www.linkedin.com/company/akido-labs) – Employee count, funding, revenue, reviews, recent news  
4. [job-boards.greenhouse.io/akidolabs](https://job-boards.greenhouse.io/akidolabs) – Open positions, job descriptions  
5. [wellfound.com/company/akido-labs](https://wellfound.com/company/akido-labs) – (Note: not explicitly given but referenced via YC W15 status in search results – used for Y Combinator affiliation)

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