--- title: 'Pharmacy Technician Pharmacotherapy Support at Shields Health Solutions' canonical: 'https://feeny.ai/job/pharmacy-technician-pharmacotherapy-support-shields-health-solutions-spokane-sdn2hfh48510' type: 'job' last_seen: '2026-09-11' --- # Pharmacy Technician Pharmacotherapy Support at Shields Health Solutions - **Company:** Shields Health Solutions - **Location:** Spokane, WA - **Posted:** 2026-08-17 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/shieldshealthsolutions/jobs/7886284003 ## Job description Pharmacotherapy Pharmacy Technician Location: Remote role supporting Providence Sacred Heart Medical Center Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law. Sign-On Bonus: $5,000.00 Job Purpose: The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment. Job Duties: - Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans. - Assist with initial outreach to confirm therapy start and assess early treatment experience. - Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules. - Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues. - Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team. - Prepare and route prescription‑related requests or medication renewals to the pharmacist for review. - Maintain clear and timely documentation in all required systems to support continuity of care. - Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks. - Maintain confidentiality and adhere to clinic standards, policies, and professional expectations. - Participate in relevant training, team meetings, and process improvement initiatives. - Perform other duties as assigned. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience:  Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: [California Workforce Privacy Notice](https://www.shieldshealthsolutions.com/wp-content/uploads/2023/01/CPRA-Notice-Shields-Website-January-1-2023.pdf) and [Privacy Policy.](https://www.shieldshealthsolutions.com/privacy-policy/) By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com. ## About Shields Health Solutions ## Company Overview - **One-liner**: Shields Health Solutions is the nation’s first integrator of specialty pharmacies into health systems, helping hospitals and clinics manage complex medications and improve patient outcomes. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Not explicitly stated in search results; likely based in the United States (Quincy, MA, per external sources, but not confirmed in the provided data) - **Founded**: 2012 - **Founders**: Jack Shields ## Core Business - Primary industry: Healthcare (specialty pharmacy integration, health system partnerships) - Target customers: B2B – health systems (hospitals, clinics, academic medical centers) and drug manufacturers - Mission: Break down barriers between patients and the specialty medications they critically need; elevate what specialty pharmacy can do for health systems. ## Products & Services - **TelemetryRx®**: A purpose-built technology platform that identifies eligible specialty patients, provides customized data reporting, and standardizes specialty pharmacy operations across a health system. - **Integrated Clinical Services**: Trained, certified clinical pharmacists and technicians embedded in health systems to help patients navigate treatment, manage medication adherence, and reduce administrative burden. - **Payer & Drug Access Solutions**: Trade relations experts secure access to 90%+ of limited distribution drugs and specialty medications; payer teams expand network access 3x; financial support teams ensure affordable care for patients. - **Patient Support Center**: Prior authorization and financial assistance services to help patients obtain and afford their medications. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: More than 80 health system partners across 47 states, covering over 1,000 hospitals and clinics; ~50 specialty and rare disease states managed - **Notable Investors/Partners**: Not disclosed in provided materials; partner health systems include leading academic medical centers and community hospitals - **Growth Signals**: Expanded network to 80+ health systems; consistently named a Great Place to Work for 5+ years; ranked among Fortune’s Top 100 Workplaces, Best Workplaces in Healthcare™, and Becker’s Healthcare Top 150 Places to Work ## Competitive Advantages - First-mover advantage as the first company to integrate specialty pharmacy directly into health systems - Proprietary TelemetryRx® platform that unifies data and workflows across diverse hospital settings - Deep payer and manufacturer relationships enabling access to 90%+ of limited distribution drugs and 3x network expansion - High-touch, data-powered clinical model that lowers total cost of care while improving patient outcomes ## Strategic Focus - Continue expanding health system partnerships nationwide - Innovate new care models and patient engagement tools (e.g., refill management, oncology clinical pharmacy services) - Enhance technology platform to deliver real-time data and analytics for specialty pharmacy operations - Maintain a patient-first, compassionate culture while scaling the team ## Why Work Here - **Culture**: Voted a Great Place to Work for five consecutive years; emphasis on kindness, inclusion, and intentional acts of care. Employee Resource Groups support diversity and belonging. - **Benefits**: Competitive medical/dental/vision insurance with no waiting period, 401k matching, 4 weeks PTO plus 8 paid holidays and 2 floating holidays, paid parental leave, paid mental health & wellness coaching, short/long-term disability and life insurance. - **Career Growth**: Entrepreneurial environment where employees can chart their own path; PGY1 Community-Based Pharmacy Residency program; opportunities across clinical, operational, and tech roles. - **Work Policy**: Mixed – both on-site and remote roles available (e.g., Remote positions for Pharmacy Liaison, Benefit Eligibility Specialist, etc.) - **Recruitment Integrity**: Official communications only from shieldsrx.com domains or text; no payment or sensitive info requested before offer; all applicants must apply formally. ## Sources 1. [shieldshealthsolutions.com](https://shieldshealthsolutions.com/) 2. [About Us – Shields Health Solutions](https://shieldshealthsolutions.com/about/) 3. [Our Culture – Shields Health Solutions](https://shieldshealthsolutions.com/about/our-culture/) 4. 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