--- title: 'at Phonely' canonical: 'https://feeny.ai/job/phonely-san-francisco-vtxmdsjrq3rt' type: 'job' last_seen: '2026-09-10' --- # at Phonely - **Company:** Phonely - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/phonely/452bdc39-e071-4161-b6fa-9e1fa20897ef ## Job description ## About Phonely At some point in the future, every business will answer their phone with voice AI. We are building the platform that lets them do that, and optimize every conversation along the way. Phonely builds conversational voice AI agents for high volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production. We are growing fast, and how we look has not kept pace with what we have built. ## About the Role Voice AI is the hardest category to make visible. What we sell is a conversation on a phone call, with nothing to screenshot. The category has settled for the same gradient and the same waveform. Whoever solves that sets its visual standard, and that is this job. You are our first design hire, and you will own how Phonely looks everywhere: site, product, campaigns, sales and stage. You are not starting from a blank page and you are not inheriting a finished one: there is a logo set, a website direction in flight, and a standard for our published work. Your first call is what survives. Your first deliverable is the system that makes the answer repeatable. ## What You'll Do - Own the identity: one direction, and the rules that hold it across every surface. - Build the design system: tokens, components and the templates that let the team stay on-brand without you in the room. - Bring the product onto the system: the app today runs more than one logo, palette and button style. You set the standard and work with the frontend engineers until every customer-facing screen matches it. - Make the invisible legible: turn call flows, funnels and agent behavior into visuals a buyer understands at a glance. - Ship the marketing site: landing, comparison and vertical pages, built live, forms wired and tested. - Carry the launches: campaign systems, product marketing collateral, competitive material, customer stories and conference presence. The first customer story is written and waiting on you. - Set the standard for executive communication: the formats the founders take to customers, investors and the stage. ## What You'll Bring - 5+ years designing brand systems and the marketing surfaces built on them, with a portfolio that shows range and a point of view. - A brand system you wrote the rules for, not only a logo you drew. We will ask to see the document. - Command of typography, layout, hierarchy and color, across web, presentation and print. - You ship to production, not to a handoff. You build the site yourself in Webflow, or in a tool you can be fast in inside a week. - Comfortable as the first designer: you set the bar, defend a direction in plain language, and change it when the argument against it is better. ## Key Outcomes, First 90 Days - One direction chosen, documented, and adopted on every surface. - The system live (tokens, components, templates), the marketing site rebuilt on it, and the product adopting it. - The first customer story published in the new format, and launch and event assets ready ahead of the calendar. ## Why Join Phonely We are a team of ex-athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On-site in San Francisco, meals covered, quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the founders and own the brand from the ground up, with positioning, messaging and verified numbers reaching you as written briefs. Interview Process - 30-minute call to evaluate fit. - Portfolio review: one system you wrote the rules for, one site you built. - Take-home: pick one Phonely surface, rebuild it, and walk us through the reasoning. - Final conversation with leadership. ## About Phonely ## Company Overview - **One-liner**: Phonely provides lifelike AI voice agents that answer business phone calls, manage chats and SMS, and automate customer interactions across channels. - **Entity Type**: Private (Series A) - **Headquarters**: San Jose, California, United States - **Founded**: 2023 - **Founders**: Not publicly listed (CEO: William Bodewes) ## Core Business - **Industry**: Voice AI / Customer Communication Automation - **Target Customers**: B2B – SMBs to Fortune 500 enterprises; verticals include healthcare, home services, legal, insurance, real estate, e‑commerce, and contact centers. - **Mission**: *“Building technology that lets businesses provide better support to their customers, lets doctors see more patients, and lets the rest of us never get put on hold again.”* [phonely.ai/about](https://www.phonely.ai/about) ## Products & Services - **Phonely AI Receptionist**: Natural, human‑like voice agent that handles inbound calls – appointment scheduling, lead qualification, routing, payments, follow‑up, and outbound outreach. Supports 100+ languages and voice cloning. [phonely.ai](https://www.phonely.ai/) - **Omnichannel Platform**: Extends AI agents to phone, live chat, SMS, and API – delivering consistent experiences across channels. - **Analytics & Optimization**: Call recording, transcription, AI‑powered insights, and performance dashboards to continuously improve conversations. - **Custom Workflows**: Configurable conversation flows, scripts, tone, routing logic, and escalation paths. Integrates with CRMs, scheduling software, and other business tools. - **Compliance & Security**: SOC 2, HIPAA, GDPR, CCPA, PCI compliant – built for regulated, high‑stakes conversations. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Raised **$16.5 M** in total funding (Series A of $16 M closed in 2026). [cbinsights.com](https://www.cbinsights.com/company/phonely) - **Notable Investors**: Y Combinator, Base10 Partners, Etech, EngageCX, TSA Telco Group (over 10 investors total). - **Growth Signals**: - **10,000+** businesses using the platform - **100,000+** calls per day processed - **70%** reduction in operational costs reported by customers - **70%** of businesses set up in less than 5 minutes - Trusted by Fortune 500 companies and backed by leading accelerator Y Combinator. ## Competitive Advantages - **Lifelike AI**: Voice agents built by PhD researchers with natural turn‑taking, emotion handling, and voice cloning that sounds human. - **Omnichannel Unity**: One platform for phone, chat, SMS, and API – not just voice. - **Enterprise‑Grade Compliance**: Supports HIPAA, SOC 2, GDPR, CCPA, and PCI out of the box – critical for healthcare, legal, and finance. - **Rapid Deployment**: 70% of businesses go live in under 5 minutes; enterprise gets dedicated setup teams. - **Deep Integrations**: Pre‑built connectors to CRMs, scheduling tools, and payment systems – zero human intervention possible. ## Strategic Focus - **Scale AI‑First Customer Communication**: Expand the platform’s capability to handle millions of calls while maintaining quality and compliance. - **Vertical Expansion**: Deepen workflows for high‑regulation industries (healthcare, legal, insurance). - **Community & Partner Ecosystem**: Host webinars, roundtables, and a Slack community to share playbooks and foster customer success. - **Continuous Optimization**: Use analytics and machine learning to make every agent smarter and every call more effective. ## Why Work Here - **Culture**: Values include *customer obsession*, *intensity* (fast shipping and iteration), *attention to detail*, and *trust* (building for regulated environments). - **Team**: Composed of AI researchers, engineers, operators, and customer‑obsessed builders – described as “people who know voice AI is hard.” - **Impact**: Work on a platform that handles 100K+ daily calls for 10K+ businesses, from small clinics to Fortune 500 enterprises. - **Growth**: Join an early‑stage (Series A) company backed by Y Combinator, with significant runway and customer traction. - **Work Model**: Not explicitly stated as remote or hybrid; HQ in San Jose, CA. Careers page lists open positions. - **Perks**: Opportunity to shape the future of voice AI, work with PhD researchers, and build at the intersection of AI and real‑world customer communication. ## Sources 1. [Phonely AI – Product & Company Overview](https://www.phonely.ai/) 2. [Phonely About Page – Mission & Team](https://www.phonely.ai/about) 3. [Phonely Careers Page](https://www.phonely.ai/careers) 4. [CB Insights – Funding, Investors, HQ Details](https://www.cbinsights.com/company/phonely) ## Other roles at Phonely - [Founding Content Marketing Lead](https://feeny.ai/job/founding-content-marketing-lead-phonely-san-francisco-nfqhxft889cn) — San Francisco, CA - [Technical Customer Success Manager](https://feeny.ai/job/technical-customer-success-manager-phonely-san-francisco-2wh3dm68htrb) — San Francisco, CA - [Recruiter](https://feeny.ai/job/recruiter-phonely-san-francisco-rnqmp1fnpreh) — San Francisco, CA - [Applied Machine Learning Researcher](https://feeny.ai/job/applied-machine-learning-researcher-phonely-australia-w38zhp769zc2) — Australia - [GTM Operations Manager](https://feeny.ai/job/gtm-operations-manager-phonely-san-francisco-re2krk9fy2zr) — San Francisco, CA - [Senior Business Development Representative](https://feeny.ai/job/senior-business-development-representative-phonely-san-francisco-h4b6r9kf0ggt) — San Francisco, CA - [Business Development Representative](https://feeny.ai/job/business-development-representative-phonely-san-francisco-yavhbsmdgxk6) — San Francisco, CA - [Content Marketing Intern](https://feeny.ai/job/content-marketing-intern-phonely-san-francisco-884hqnm64mdv) — San Francisco, CA - [Software Engineer Intern](https://feeny.ai/job/software-engineer-intern-phonely-san-francisco-hacsghp5gjzk) — San Francisco, CA - [Sales Engineer](https://feeny.ai/job/sales-engineer-phonely-san-francisco-jcw3j5fwaf7r) — San Francisco, CA