--- title: 'Plan Operations Pharmacist at SmithRx' canonical: 'https://feeny.ai/job/plan-operations-pharmacist-smithrx-remote-baeqqrn4agz0' type: 'job' last_seen: '2026-10-18' --- # Plan Operations Pharmacist at SmithRx - **Company:** SmithRx - **Location:** Remote - **Compensation:** $122k–$173k - **Work type:** remote - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/smithrx/jobs/8858757002 ## Job description Who we are: SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our Company values of: - Integrity: Do the right thing. Especially when it’s hard. - Courage: Embrace the challenge. - Together: Build bridges and lift up your colleagues. Job Summary The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services. We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high-performing, satisfied customers. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients. As a Plan Operation Pharmacist, you will support the clinical needs and decision making of the Plan Operations team. You will bring strong industry and product knowledge and serve as a trusted advisor and business partner for clinical pharmacy services for all new client’s operational leadership during the implementation phase. This role provides clinical support and enablement for SmithRx implementation, benefit operations, claim operations teams, and other internal departments. This individual is relied upon to provide proactive clinical recommendations and information regarding pharmacy trends, programs, and industry changes to clients as well as internal teams. What will you do: - Collaborates with clients and Implementation Managers to provide clinical expertise, including insights on drug spend and utilization, clinical management strategies, medication alternatives, and formulary compliance for new groups. - Serve as a clinical subject matter expert to support Plan Operation team activities - Acts as a clinical liaison between the Plan Operations team and other internal teams at SmithRx - Comprehends and effectively explains formulary and clinical program's value proposition to clients and internal teams. - Supports communications of formulary changes and program updates for internal and external partners. - Recommends clinical programs for new clients to provide cost savings to clients and members. - Stays current with market trends and provides clinical market intelligence to clients and internal team members - Communicates drug information to clients and responds to plan-specific clinical inquiries - Creates and updates clinical marketing materials to support go-live activities for new groups. - Analyzes data and interprets drug benefit designs. Clearly communicates analytical and reporting needs to supporting departments What will you bring to SmithRx: - Advanced Degree in Pharmacy, RPh or Pharm D - Current and unrestricted Pharmacist license in the state of primary residence. - 3+ years of experience working as a licensed pharmacist - 2+ years of working knowledge of healthcare benefits, account management, pharmacy benefits and pharmacy plan designs, or commercial health insurance preferred - 2+ years of experience working in a client-facing role with external clients (beyond patients and prescribers) required - Executive-level communication (including developing & delivering formal presentations) and interpersonal skills required - A passion for the customer experience and customer satisfaction - Dedicated to solving difficult problems together in collaboration with the broader team - Ability to work independently as well as part of an extended, cross-functional team - Self-driven, results-oriented work ethic with a positive outlook - Ability to take the initiative and move projects forward independently. - Empathic communicator with a consultative approach, able to see things from another person's point of view What SmithRx Offers You: - Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance - Flexible Spending Benefits - Discretionary Time Off - 401(k) Retirement Savings Program - Commuter Benefits - Paid Parental leave benefits - Professional development and training opportunities Zone A includes the following locations: - San Francisco Bay Area - California - Metro New York City - Connecticut, New Jersey, New York and Pennsylvania Zone A Pay Range $146,900—$172,800 USD Zone B includes the following locations: - California - outside of San Francisco Bay Area - Metro Denver / Boulder - Colorado - Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia - Metro Boston / Cambridge - Massachusetts and New Hampshire - Metro Austin - Texas - Metro Seattle - Washington Zone B Pay Range $134,600—$158,400 USD Zone C includes all other locations not listed above, including: - Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming - Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia Zone C Pay Range $122,400—$144,000 USD ## Compensation & Benefits - Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. - Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits [here](https://benefitsguides.thinkccig.com/smithrx/2026candidates/). ## About SmithRx ## Company Overview - **One-liner**: SmithRx is a transparent, pass-through pharmacy benefits manager (PBM) for self-insured employers, using modern technology to lower drug costs and improve member outcomes. - **Entity Type**: Private (Series A and Seed funding; most recent Series A in 2021) - **Headquarters**: San Francisco, California, United States - **Founded**: 2016 - **Founders**: Jake Frenz ## Core Business - **Primary industry**: Pharmacy Benefit Management (PBM) – healthcare technology and services - **Target customers**: Self-insured employers (B2B/Enterprise), also serves brokers and plan sponsors - **Mission**: To reduce the cost and complexity of pharmacy benefits for America’s employers and patients, bringing transparency and fairness to a system built on opacity [smithrx.com](https://smithrx.com/our-story) ## Products & Services - **SmithRx PBM Platform**: A fully transparent, pass-through pharmacy benefits administration service. Routes every claim to the lowest-cost drug, pharmacy, and price, while providing white-glove member support. Includes clinical formulary optimization, cost-saving programs, and real-time data analytics. (SaaS + Service) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$104.7M** across six rounds (Seed in 2017, Series A in 2018/2019/2021) [linkedin.com](https://www.linkedin.com/company/smithrx) - **Notable Investors/Partners**: Founders Fund (led Series A in 2018); other undisclosed investors. Partners include best-of-breed healthcare solutions [smithrx.com](https://smithrx.com/our-story) - **Growth Signals**: - 422 employees as of mid-2026, with monthly headcount growth of +3.7% [linkedin.com](https://www.linkedin.com/company/smithrx) - 84 active job postings; quarterly job postings up 180% [linkedin.com](https://www.linkedin.com/company/smithrx) - Claims clients consistently save **20% or more** on total drug costs compared to legacy PBMs [smithrx.com](https://smithrx.com/) - Named to “Best Places to Work” (per LinkedIn snippet) ## Competitive Advantages - **Radical transparency**: SmithRx operates with a pass-through model – all rebates and discounts are passed to the client, eliminating conflicts of interest that plague incumbent PBMs. - **Independent ownership**: Not owned by an insurance company or pharmacy chain, so incentives are 100% aligned with employers and patients. - **Modern technology**: Proprietary platform that continuously optimizes drug selection based on efficacy, safety, and total cost. - **High net promoter scores**: Based on 2025 client survey results. ## Strategic Focus - Continue disrupting the legacy PBM oligopoly by proving that a transparent, technology-driven model delivers superior savings and member experience. - Expand client base among self-insured employers and grow partnerships with brokers and consultants. - Scale engineering and data capabilities to further automate drug pricing and clinical decision support. ## Why Work Here - **Culture**: Guided by values of Courage, Integrity, and Together – a team that “runs toward complex problems” with high autonomy and grit [smithrx.com](https://smithrx.com/careers) - **Remote/Hybrid**: Remote work options for Engineering, Marketing, and G&A roles; in-office hubs in San Francisco, Lehi (UT), and Plano (TX) [smithrx.com](https://smithrx.com/careers) - **Benefits**: Comprehensive medical, dental, vision with low employee costs; gym memberships; Employee Assistance Program; pet pharmacy benefits; generous PTO; 12 company holidays including an annual “Anvil Day” [smithrx.com](https://smithrx.com/careers) - **Career Growth**: Training and development support at every stage; named to “Best Places to Work” - **Employee Rating**: 3.6/5 on LinkedIn (82 reviews) with highest marks for culture (3.8) [linkedin.com](https://www.linkedin.com/company/smithrx) ## Sources 1. [smithrx.com](https://smithrx.com/) – company homepage 2. [linkedin.com](https://www.linkedin.com/company/smithrx) – LinkedIn company profile 3. [smithrx.com](https://smithrx.com/our-story) – founder story and mission 4. [smithrx.com](https://smithrx.com/careers) – careers page 5. [greenhouse.io](http://job-boards.greenhouse.io/smithrx) – job listings and open roles ## Other roles at SmithRx - [Clinical Review Pharmacist (6-month, full-time contract)](https://feeny.ai/job/clinical-review-pharmacist-6-month-full-time-contract-smithrx-remote-rxt6f2vj8g93) - [Staff Systems Engineer](https://feeny.ai/job/staff-systems-engineer-smithrx-plano-xw6xtnzj56tr) — Plano, TX - [Senior Clinical Review Operations Pharmacist](https://feeny.ai/job/senior-clinical-review-operations-pharmacist-smithrx-remote-4enrrt3gw317) - [Outbound Growth Specialist](https://feeny.ai/job/outbound-growth-specialist-smithrx-remote-fbqmdjfv0avz) - [Pharmacy Network Contracting Manager](https://feeny.ai/job/pharmacy-network-contracting-manager-smithrx-remote-cjqm5zy2m9be) - [Bilingual Patient Access Specialist (Inbound)](https://feeny.ai/job/bilingual-patient-access-specialist-inbound-smithrx-lehi-5nady34rsp3f) — Lehi, UT - [Vice President, Pricing and Forecasting](https://feeny.ai/job/vice-president-pricing-and-forecasting-smithrx-remote-gcsaqkpet2ze) - [Patient Access Specialist (Seasonal Contract-to-Hire)](https://feeny.ai/job/patient-access-specialist-seasonal-contract-to-hire-smithrx-plano-hfbkqgw9tqct) — Plano, TX - [Bilingual Patient Access Specialist (Inbound)](https://feeny.ai/job/bilingual-patient-access-specialist-inbound-smithrx-plano-78qbs0hxcsaz) — Plano, TX - [Staff Accountant](https://feeny.ai/job/staff-accountant-smithrx-remote-t2d76x25gnw7)