---
title: 'Platform Adoption Expert at Ampeco Ltd'
canonical: 'https://feeny.ai/job/platform-adoption-expert-ampeco-ltd-sofia-8t0p22f5gsty'
type: 'job'
last_seen: '2026-09-07'
---

# Platform Adoption Expert at Ampeco Ltd

- **Company:** Ampeco Ltd
- **Location:** Sofia, Bulgaria
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/ampeco-global/f36786f3-a484-43b8-ac2e-648f0c62aa61

## Job description

AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure - an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) drive a transformation of the transport and mobility sectors, AMPECO is at the forefront of that grand revolution, and we’re just getting started. Our product - the AMPECO EV Charging Platform - is a business-critical SaaS platform used by companies to manage their EV charging infrastructure, processes and energy use. It’s already in use by companies all over the world, from North and South America to Europe, Asia and Australia.

Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded, capable people, eager to give, learn and grow with us.

## About the role

Platform Adoption Experts are the technical bridge between the Ampeco platform and our clients' operational realities. You work directly with Charge Point Operators across the globe - taking ownership of their most complex technical challenges, guiding integrations, migrations and onboardings, and making sure the platform delivers on its full potential for their business.

This is not a traditional support role. You are a trusted technical consultant, a trainer, a problem-solver, and occasionally a firefighter - often all in the same week. You carry a short portfolio of one or two named client accounts alongside a steady stream of project engagements, and you are expected to manage both with ownership and precision.

## What you’ll do

- Complex cases. Own and resolve complex client business- and use-cases that exceed standard support paths - including deep-dive analysis and cross-functional coordination;
- Integrations. Lead API and system integrations with third-party platforms, hardware partners, and client-side infrastructure from scoping through to successful delivery;
- Complex use-cases & roaming. Design and deliver complex use-case solutions,  guide and navigate EV Roaming setups;
- Technical training. Design and run technical training sessions for CPO clients and internal teams — from onboarding workshops to advanced use-case deep-dives;
- Client onboarding. Guide new clients through end-to-end technical onboarding, ensuring a clean and confident go-live;
- Migration support. Support platform and infrastructure migrations - scoping, delivery coordination, and post-migration validation;
- Escalations. Act as the primary technical owner during escalated situations, coordinating resolution across Engineering, Support, and Account Management;
- Knowledge base. Maintain and grow the team knowledge base - turning recurring challenges into documented runbooks, guides, and best practices others can use;
- Internal projects. Contribute to internal projects that improve team tooling, processes, and collective technical capability.

## What we’re looking for

You bring a combination of deep technical grounding and strong client-facing presence. You're comfortable explaining complex system mechanics to a non-technical client one hour and debugging a failed API call with an engineer the next.

Technical

- Hands-on experience with REST API integrations - reading specs, understanding requests, reproducing issues with real HTTP calls;
- Confidence with network and connectivity troubleshooting - firewalls, TLS certificates, WebSocket connections;
- Enough cloud infrastructure awareness to understand how SaaS platforms are structured and where failures propagate;
- Ability to write and maintain technical documentation to a high standard - clearly structured, accurate, and built to be reused.

Client-Facing

- Experience in a technical consulting, solutions engineering, or client delivery role - ideally in B2B SaaS or infrastructure software;
- Proven ability to manage multiple client engagements simultaneously - prioritising, communicating status, and delivering without dropping threads;
- Comfortable running training and enablement sessions for varied audiences - technical and non-technical alike;
- Skilled at translating ambiguous client needs into concrete, actionable technical plans.

Ways of Working

- High ownership mentality - you take problems all the way to resolution, not just to the next handover;
- Structured and systematic - you document as you go and leave things better than you found them;
- Collaborative - you escalate well, involve the right people early, and share what you learn across the team;
- Calm under pressure - escalations and urgent situations sharpen your focus rather than scatter it.

## Nice to have

- Background in telecommunications, IoT, or energy / utilities;
- Experience with EV charging infrastructure in a CPO, MSP, or vendor context;
- Familiarity with eRoaming hubs - Hubject, Gireve, or similar;
- Experience leading or supporting data migration projects;
- A second European language - our clients span 70+ markets.

## What we offer

- A seat at a fast-growing company on the path to becoming a global industry leader;
- A team of highly experienced people who genuinely enjoy working together;
- Flexible working hours;
- A bonus day off for your birthday;
- 5 additional vacation days per year after your first year with us;
- Social events and team buildings worth showing up for;
- Medical insurance with generous coverage - for you and your family;
- Monthly shared-mobility allowance (Spark and GOeGO);
- EV week - a company electric car for your personal use every 1-2 months.

Our team at AMPECO is deeply committed to our mission and we're looking for like-minded individuals eager to give, learn and grow with us. If you're passionate about innovative technology and want to make a real impact in the e-mobility sector, we want to hear from you. Join AMPECO in building the future of EV charging!

Our interview process is entirely remote. Only shortlisted candidates will be contacted.

## About Ampeco Ltd

## Company Overview
- **One-liner**: AMPECO provides a white-label, hardware-agnostic EV charging management platform that enables businesses to launch and scale their own branded EV charging operations.
- **Entity Type**: Private (Series B, $39M total funding)
- **Headquarters**: Sofia, Bulgaria
- **Founded**: 2018
- **Founders**: Orlin Radev (CEO), Stefan Ivanov (CRO), Alexander Alexiev (CTO)

## Core Business
- Primary industry: EV charging management software / e-mobility
- Target customers: B2B – charge point operators, energy utilities, oil & gas companies, fleet operators, charging equipment manufacturers, installers
- Mission: “Develop the most flexible and comprehensive software platform on the market, which is required to operate a successful electric vehicle charging business”

## Products & Services
- **AMPECO EV Charging Platform**: Cloud-based SaaS backend that integrates with any OCPP-compliant charging station; includes a white-label web portal and mobile app for drivers. Covers public, private, fleet, and residential charging. Features include dynamic load management, smart meter integration, renewable energy source integration, and demand-response support.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding $39M (led by Revaia – Series B, Nov 2024; and BMW i Ventures – Series A, Jan 2023) / Annual Revenue $8M (LinkedIn estimate)
- **Notable Investors/Partners**: Revaia (lead Series B), BMW i Ventures (lead Series A)
- **Growth Signals**: 250K+ charge points on platform; operations in 70+ markets; headcount grew 15% YoY to ~190‑200+ team members (sources vary: about page says “200+ Team Members”, careers page says “190+ team members”, LinkedIn reports 164 in Sept 2025); Series B closed in Nov 2024; CO₂ emissions offset through platform reached 434K tonnes in 2025.

## Competitive Advantages
- White-label, hardware-agnostic approach gives customers full brand ownership and avoids platform lock-in.
- “AI-native engineering system” with AI agents handling planning, coding, testing, and deployment – leading to 4x development velocity, 50% fewer bugs, and daily releases.
- Comprehensive out-of-the-box features covering all EV charging business models (public, private, fleet, residential) in a single platform.

## Strategic Focus
- Sustainability: publish an annual sustainability report and track CO₂ offset metrics.
- Continuous product innovation driven by AI and customer feedback – product roadmap is shaped directly by customer input.
- International expansion across Europe and key markets (offices in Sofia, London, Paris, Arnhem, Dover; remote roles across markets).

## Why Work Here
- Hybrid work model (flexibility to work from home or offices).
- Premium health insurance for employees.
- Engineering culture: cutting-edge AI tools, daily releases, focus on architecture and strategic decisions rather than routine coding.
- Global team with offices across Europe and remote‑first roles.
- Collaborative environment with cross‑functional teams and customer‑centric development.

## Sources
1. [ampeco.com/about](https://www.ampeco.com/about/)
2. [ampeco.com/careers](https://www.ampeco.com/careers/)
3. [linkedin.com/company/ampeco](https://linkedin.com/company/ampeco)
4. [cbinsights.com/company/ampeco](https://www.cbinsights.com/company/ampeco)

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