--- title: 'Platform Engineer (AI Automation) at EarnIn' canonical: 'https://feeny.ai/job/platform-engineer-ai-automation-earnin-mexico-city-296vbd88vvp5' type: 'job' last_seen: '2026-11-08' --- # Platform Engineer (AI Automation) at EarnIn - **Company:** EarnIn - **Location:** Mexico City, Mexico - **Work type:** remote - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/earnin/jobs/8346674 ## Job description ## ABOUT EARNIN As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for people living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and excited to bring on world-class talent to help shape the next chapter of our growth journey. EarnIn is becoming an AI-native company, embedding AI agents into how we build, analyze, and operate across every function. Teams use AI Agents to move from ideas to execution faster. By letting agents handle repetitive tasks, our people can focus on judgment, creativity, and hard problems. We pair this experimentation with the strict review and security guardrails our regulated financial environment requires, always keeping a focus on privacy and the people who rely on our products. As a company, we are becoming AI-native, and we encourage you to use AI tools throughout much of your interview process. If you use AI during the live interview, just say so; a quick, natural mention of how it helped and why you are using it is all we need. What we're evaluating is your judgment, reasoning, and ability to own and defend your work, not whether AI was involved. Some rounds, particularly those focused on your career history and past experiences, will not allow the use of AI, and we'll let you know of those in advance. When in doubt, ask your recruiter or interviewer directly. ## POSITION SUMMARY We're seeking a Platform Engineer (I3) who is an AI-native builder, someone who doesn't just use AI tools but designs and deploys AI agents to eliminate toil, accelerate developer workflows, and multiply what a lean team can deliver. You will own solutions across Kubernetes (AWS EKS), GitOps (Argo CD), CI/CD (GitHub Actions), and our developer portal (Cortex), while relentlessly automating repetitive operational work through agentic AI. As an I3 engineer, you are a professional contributor who effectively represents the team's perspective and communicates across functions. You will collaborate with DevX, SRE, and Product Engineering peers to turn fragmented workflows into AI-powered golden paths, building agents that handle incident triage, environment provisioning, config generation, and developer self-service so engineers can focus on high-value work instead of tickets, aligned with our Platform Engineer growth matrix. This position will ideally be hybrid at our Mexico City office as part of our expanding site, though remote work is possible. EarnIn offers excellent employee benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our headquarters in Mountain View. Our salary ranges depend on role, level, and location. ## WHAT YOU'LL DO - AI-Agent Development: Design, build, and iterate on AI agents that automate platform operations, from service and infra bootstrap, intelligent incident diagnosis, automated runbook execution, to self-healing infrastructure and PR-review bots. Own the agent lifecycle: prompt engineering, tool/function-call orchestration, evaluation, and production monitoring. - Workflow Automation with AI: Identify and eliminate repetitive human-in-the-loop workflows across CI/CD, environment management, access provisioning, and change management. - Developer Self-Service: Evolve our developer control plane (Cortex) into an AI-augmented self-service platform where engineers interact with intelligent assistants, not just dashboards, to scaffold services, debug deployments, query platform health, and resolve issues without filing tickets. - Delivery & GitOps: Implement and maintain GitOps-based continuous delivery with Argo CD, integrating AI into CI pipelines for intelligent test selection, automated config validation, and deployment risk scoring. - Kubernetes Infrastructure: Operate and evolve our Kubernetes platform on AWS EKS, focusing on environment hygiene, security, and cost efficiency, leveraging AI for anomaly detection, capacity recommendations, and automated remediation. - Observability & Operational Excellence: Strengthen reliability by monitoring SLOs/error budgets and utilizing Datadog for metrics, traces, and logs, building AI-driven alerting and root-cause-analysis agents that reduce mean-time-to-resolution. - Service Standardization: Maintain service scaffolds and templates that encode standards for testing and telemetry, using AI to auto-generate and validate configurations against platform baselines. ## WHAT WE'RE LOOKING FOR - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 3+ years in platform, infrastructure, or backend engineering with deep knowledge of Kubernetes (EKS) and cloud-native architectures on AWS. - Demonstrated experience building AI agents or agentic workflows, not just using Copilot or ChatGPT, but designing multi-step AI systems that autonomously perform operational tasks (e.g., LLM-powered runbook agents, intelligent CI/CD bots, self-service assistants with tool-use/function-calling). - A track record of automating repetitive workflows with AI. You should be able to point to specific examples where you replaced manual processes with AI-driven automation that let a team do more with fewer resources. - Experience in GitOps (ArgoCD) and CI (GitHub Actions) for multi-service systems. - Strong coding skills in Go and/or Python, treating infrastructure as software. - Excellent communication skills; able to clearly convey technical problems and advocate for both team and customer needs. - Experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, CrewAI, or custom agent architectures) and prompt engineering for production systems. - Mission-Driven: A strong advocate for the customer who takes initiative to fix issues and constantly asks, "Can an AI agent do this instead of a human?" #LI-Remote #LI-Hybrid At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. ## About EarnIn ## Company Overview - **One-liner**: EarnIn is a financial technology company that pioneered earned wage access, allowing people to access their pay as they earn it without mandatory fees, interest, or credit checks. - **Entity Type**: Private (Series C, $415.1M total funding) - **Headquarters**: Mountain View, California, United States - **Founded**: 2012 (launched app in May 2014) - **Founders**: Ram Palaniappan (CEO) ## Core Business - **Primary industry**: Financial Services / Fintech (Earned Wage Access) - **Target customers**: B2C (individuals living paycheck to paycheck) and B2B (employers via payroll integration) - **Mission**: To make financial momentum accessible to everyone ## Products & Services - **EarnIn Cash (formerly EarnIn)**: The core product allowing users to access up to $750 per pay period of their earned wages instantly, with no mandatory fees, no interest, and no credit check. Transfers typically take 1–2 business days, with an option for expedited transfers for a small fee. - **Balance Shield**: An alert system that notifies users when their bank account balance is low, helping them avoid overdraft fees. - **Credit Monitoring**: Free credit report monitoring service, launched as the first EWA provider to offer this. - **Live Pay**: A real-time payroll integration product that allows employees to access wages as they are earned, directly through their employer. - **EarnIn Payroll**: A B2B payroll service offering earned wage access as an employer benefit. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: $415.1M in total funding; $85M annual revenue (LinkedIn estimate) - **Notable Investors**: Andreessen Horowitz, Matrix Partners, DST Global, Spark Capital, Ribbit Capital, Felicis, Mitsubishi UFJ Financial Group - **Growth Signals**: 463 employees (+17.5% YoY), operates in 14 countries, 202,933 LinkedIn followers (+9.5% YoY), winner of Inc. Magazine's 2023 Best In Business Award in Economic/Financial Equity ## Competitive Advantages - **First-mover in EWA**: One of the earliest pioneers of earned wage access, giving them brand recognition and regulatory experience. - **No mandatory fees model**: Differentiates from payday lenders and other fintechs by not charging interest, mandatory fees, or requiring credit checks. - **Strong investor backing**: Backed by top-tier VCs (Andreessen Horowitz, Matrix, DST, Spark Capital) and a recent $75M debt facility from Mitsubishi UFJ Financial Group, signaling financial stability. - **Healthy core business**: Described as having a "very healthy core business with a tremendous runway" by leadership. - **Multi-product ecosystem**: Expanded beyond EWA into credit monitoring, savings, bill reminders, and payroll services, creating a sticky user base. ## Strategic Focus - **International expansion**: Operating in 14 countries with engineering hubs in Mexico City, Bangalore, Vancouver, and Bangkok. - **AI and Machine Learning**: Actively hiring for Head of Machine Learning, AI Builder, and Gen AI Software Engineer roles, indicating a push toward AI-powered financial products. - **B2B growth**: Expanding EarnIn Payroll and Live Pay as employer-integrated solutions to drive enterprise adoption. - **Product diversification**: Moving beyond core EWA into credit monitoring, savings tools, and broader financial wellness. ## Why Work Here - **Culture**: Values include "Customer First," "Collaborative," "Creating Impact," and "Inventive." Strong emphasis on diversity and belonging with 6 active Employee Resource Groups (ERGs). - **Work model**: Remote and hybrid teams across 14 countries, with hubs in Mountain View (HQ), Mexico City, Bangalore, Vancouver, and Bangkok. - **Benefits**: Competitive medical/dental/vision, 401(K) and FSA plans, generous PTO, wellness funds, parental and caregiver leave, annual stipend for education and training, mentoring program. - **Engineering culture**: Described as having "world-class talent" with a focus on building products that deliver real-time financial flexibility. Strong technical team with roles spanning ML, AI, DevOps, mobile, and platform engineering. - **Growth trajectory**: 17.5% YoY headcount growth, operating in 14 countries, with a "very healthy core business" and "tremendous runway" according to leadership. - **Employer rating**: 4.2/5 on LinkedIn, with compensation rated 4.3/5. ## Sources 1. [earnin.com](https://www.earnin.com/) 2. [earnin.com/careers](https://www.earnin.com/careers) 3. [boards.greenhouse.io/earnin](https://boards.greenhouse.io/earnin) 4. [linkedin.com/company/earnin](https://www.linkedin.com/company/earnin) 5. 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