--- title: 'Platform Engineer, Infrastructure at Field Nation' canonical: 'https://feeny.ai/job/platform-engineer-infrastructure-field-nation-dhaka-aw847rgrcq6p' type: 'job' last_seen: '2026-10-15' --- # Platform Engineer, Infrastructure at Field Nation - **Company:** Field Nation - **Location:** Dhaka, Bangladesh - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.lever.co/fieldnation/e336bef9-db7d-4cd4-a2c0-10ac90f44171 ## Job description Why is this role important to Field Nation? Embark on a groundbreaking role where you'll redefine customer experience with our internal development platform and tooling. As a Platform Engineer, you'll empower software engineers to effortlessly build, deploy, and troubleshoot cloud applications with default security, reliability, and scalability. Your expertise will help design, build, and support our platform engineering products.  You’ll thrive on operational excellence and reducing toil.  Beyond that, you'll serve as a platform ambassador, collaborating across engineering teams to optimize usage and identify areas for continuous improvement. Join us in this dynamic position, where you will not just meet the status quo – you will set the bar higher and redefine it. What you’ll do: - Active contributor in defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products. - Focus on cloud architecture, infrastructure as code, monitoring and alerting and other operational excellence areas. - Ensure the products we build exceed our customer’s expectations by - Actively participate in on-call rotation for incident response, primarily during working hours for the platform and tools - Build monitoring that alerts on symptoms rather than on outages. - Use metrics/data to improve our products continuously - Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs. - Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability. - Use solid engineering practices to build long-term solutions to prevent issues from repeating. - Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met. What you’ll need: - 2+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS). - 2+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred) - 2+ years experience writing automation and tools using various scripting or programming languages - 1+ years of hands-on experience in DevOps/DevSecOps/SRE - 1+ years of experience with Kubernetes (preferably EKS) - Strong background and passion for building secure solutions. - Working knowledge of defining and managing SLIs and SLOs and methods for using error budgets to ensure SLOs are met. - Strong knowledge of the English language and clear and crisp communication - both verbal and written - Solid emotional intelligence and ability to collaborate with others, especially under pressure. Preferred Experience: - Bachelor’s Degree in Software Engineering or related field or relevant work experience - Production experience building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred) - Experience using tools  such as Flux and Helm - Previous experience building and operating an internal developer platform and tools. - Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3. - ## Experience with observability tools, preferably Datadog - ## Experience working in an agile development environment Working Hours: - 1:00 PM - 10:00 PM (BD Time), Monday to Friday Salary Range: - BDT 100,000 - 140,000 (Monthly) Why we think you'll love it here: At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience. 1. Compensation & Financial Rewards Because hard work should feel like winning. - Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the win! - Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!). - Referral Bonus – Incentives for successful employee referrals. - Gratuity – Honoring your long-term dedication - Leave Encashment – Opportunity to encash unused annual leave balance at year-end. 1. Health & Wellness Your body, mind, and family matter. - Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse and children). - Gym Membership – Stay fit, active, and energized. 1. Daily Operations & Office Perks - Complimentary Lunch / Dinner – Because good work needs good food. - Unlimited Tea & Coffee – Keep the energy flowing. - Transportation – Helping you get to work hassle-free. - Mobile Data Allowance – Allowances to ensure connectivity. 1. Professional Development - Career Development Budget – Dedicated funds for professional learning and growth. 1. Culture, Events & Time Off Fostering work-life balance and strong team connections. - Work Model: Hybrid (2 days in-office, 3 days remote per week) – balance is key. - Summer & Winter Field Weeks – Two annual team retreats to connect, collaborate, and recharge. - Quarterly Team Outing Budget – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together. - Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces. - Leave Benefits: - Maternity Leave - Paternity Leave - Hajj/Umrah Leave - Paid Time Off  – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine. ## About Field Nation ## Company Overview - **One-liner**: Field Nation is an on-site talent marketplace that connects businesses with vetted, independent IT field service technicians across North America. - **Entity Type**: Private - **Headquarters**: Minneapolis, Minnesota, United States - **Founded**: 2008 - **Founders**: Mynul Khan (Founder & CEO) ## Core Business - **Primary industries**: IT field service management, on-demand labor marketplace, gig economy / contingent workforce technology - **Target customers**: B2B – field service companies, IT service providers, enterprises managing multi-site hardware and infrastructure (e.g., POS, networking, telecom). Also B2C/B2B2C for independent technicians seeking flexible work. - **Mission or purpose statement**: “Breaking down the barriers to work to unleash new possibilities for all” – from their careers page, they describe their mission as helping the service delivery industry “do great work.” ## Products & Services - **Field Nation Marketplace Platform**: Cloud-based SaaS platform that matches work orders to vetted independent technicians, with tools for dispatching, scheduling, real-time communication, approvals, and secure payments. - **SmartMatch & Provider Match Experience**: Proprietary skills engine and ranking algorithm that identifies and prioritizes technicians based on relevant work experience and completed work orders. - **Provider Success Score**: Predictive quality signal that aggregates data from completed work orders to help companies identify high-performing technicians. - **Advanced Auto Dispatch**: Configurable rules engine for automatic work assignment based on pre-defined tiers and criteria. - **MarketSmart™ Insights**: Data and analytics tool that aggregates pricing and coverage data from millions of work orders to help sales and operations teams be more competitive. - **Mobile Apps (iOS & Android)**: Technician-facing app with in-app messaging, counter-offers, schedule/task management, TripLog mileage tracking, and payment tools (Direct Deposit, Zelle®, PayPal). - **Integration & API Ecosystem**: Integrations with common field service management systems, customer service platforms, ERPs, and third-party APIs. - **Managed Services / Platform Partners**: Includes managed recruitment support, long-term project staffing via EOR, Platform Management Partners, and 24/7/365 support. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Annual revenue ~$180M; Total funding $30.2M (per LinkedIn company data) - **Headcount**: 1,435 employees (+13.3% YoY, +273 people), distributed across 18 countries including US, Bangladesh, Canada, Brunei, and North Macedonia - **Scale**: 7,000+ field service companies and 425,000+ sites serviced across the U.S. and Canada; 1M+ work orders completed annually; 98% success rate - **Notable Investors/Partners**: Not publicly disclosed; the company has completed 1 prior funding round. Historically, they acquired Field Solutions (backed by SGE) and partnered with HIS to create a large AV installer network. ## Competitive Advantages - **Large, vetted labor pool**: Extensive network of independent technicians covering 20+ service types, giving companies geographic flexibility and on-demand scalability. - **Proprietary matching & quality algorithms**: Provider Success Score and Skills Engine reduce the risk of bad hires and improve match accuracy. - **Data network effects**: MarketSmart Insights aggregate millions of work orders, enhancing pricing and coverage intelligence that competitors cannot easily replicate. - **Integrated end-to-end workflow**: From dispatch to payment, the platform provides visibility, control, and compliance (including insurance coverage – General Liability, Professional Liability, OAI). - **Strong brand and category leadership**: Field Nation is described as “#1 labor marketplace for IT field service,” with long-standing market presence since 2008. ## Strategic Focus - **Technology modernization**: Transitioning from a PHP/MySQL backend to Node.js microservices exposed via REST APIs, running on AWS with Docker and Kubernetes orchestration. - **Expanding gig-based field service adoption**: Encouraging companies to supplement full-time technicians with vetted on-demand labor through the marketplace. - **Scaling platform capabilities**: Investing in automation (Auto Dispatch), predictive analytics (Provider Success Score), and more robust integrations. - **Two-continent operational presence**: Growing and supporting a distributed workforce across the U.S. and Bangladesh, with a focus on high-performance culture and career mobility. ## Why Work Here - **Culture & values**: Emphasizes curiosity, collaboration, mutual development, and a “high-performance culture” where employees are empowered to solve complex problems. - **Hybrid & flexible work**: Minneapolis office plus a flexible hybrid model (e.g., 2 days in-office / 3 days remote in Dhaka). The U.S. team similarly operates in a flexible, hybrid way with designated “Field Weeks” for team retreats. - **Benefits**: Unlimited PTO + paid vacation bonus, summer/winter team retreats, quarterly team outing budgets, occasional gifts, maternity/paternity leave, and whole-person benefits. - **Engineering environment**: Fast-paced, collaborative engineering culture; modern stack (React, React Native, Redux, Node.js, PHP, MySQL, AWS, Docker, Kubernetes); opportunities to work on products supporting the gig economy. - **Career development**: “Career defining moments” and a strong internal emphasis on growth; talent acquisition process is designed to be transparent and supportive. ## Sources 1. [fieldnation.com — Careers](https://fieldnation.com/careers) 2. [linkedin.com — Field Nation company profile](https://linkedin.com/company/field-nation) 3. [fieldnation.com — Our Story](https://fieldnation.com/our-story) 4. [fieldnation.com — Core Platform Capabilities](https://fieldnation.com/llm-info) 5. [jobs.lever.co — Field Nation Software Engineer job posting](https://jobs.lever.co/fieldnation/6a0bb6af-674c-4691-9976-f591d2b81642) ## Other roles at Field Nation - [Senior Platform Engineer, Infrastructure](https://feeny.ai/job/senior-platform-engineer-infrastructure-field-nation-dhaka-a2m9ssg5pcr9) — Dhaka, Bangladesh - [Insurance Claims Associate](https://feeny.ai/job/insurance-claims-associate-field-nation-dhaka-bytywp8x64r5) — Dhaka, Bangladesh - [Technical Delivery Manager - Integrations](https://feeny.ai/job/technical-delivery-manager-integrations-field-nation-minnesota-vsy35fjjpm3g) — Minnesota - [Sr. FP&A Analyst](https://feeny.ai/job/sr-fp-a-analyst-field-nation-minnesota-cprfs5jpevyz) — Minnesota - [Program Manager, Professional Services](https://feeny.ai/job/program-manager-professional-services-field-nation-minnesota-9xjzbcmxv45z) — Minnesota - [Onboarding Specialist](https://feeny.ai/job/onboarding-specialist-field-nation-minnesota-yt5bqw1ya54d) — Minnesota - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-field-nation-dhaka-1p1fsq4hng2e) — Dhaka, Bangladesh - [Senior Accounts Receivable Specialist](https://feeny.ai/job/senior-accounts-receivable-specialist-field-nation-minnesota-96agep4agzn5) — Minnesota - [Customer Success Manager (Low Touch)](https://feeny.ai/job/customer-success-manager-low-touch-field-nation-dhaka-gw7gp12qh4pg) — Dhaka, Bangladesh - [Accounting Manager](https://feeny.ai/job/accounting-manager-field-nation-dhaka-zhjxwtcvaq7w) — Dhaka, Bangladesh