---
title: 'Platform Engineer at Synthio Labs'
canonical: 'https://feeny.ai/job/platform-engineer-synthio-labs-india-1ccfxbnn3fbx'
type: 'job'
last_seen: '2026-09-16'
---

# Platform Engineer at Synthio Labs

- **Company:** Synthio Labs
- **Location:** India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.gem.com/synthio-labs/am9icG9zdDpSICIML4zwdCwOqUbA6aF7

## Job description

## About the Role

Synthio is looking for a Platform Engineer to build and operate the infrastructure that powers Synthio Labs. You’ll work across Kubernetes, AWS, CI/CD, observability, security, and developer infrastructure. You’ll also work directly with engineering teams and enterprise customer infrastructure teams, so strong communication is just as important as technical depth.

## What You’ll Do

- Build and operate production Kubernetes infrastructure
- Own AWS infrastructure across multiple environments and customer deployments
- Build reliable CI/CD pipelines and automate deployments, rollbacks, and environment provisioning
- Improve observability, reliability, scalability, and security across the platform
- Debug production issues across Kubernetes, networking, databases, and applications
- Build tooling that helps engineers ship faster with less infrastructure overhead
- Work directly with customer infrastructure and security teams on enterprise deployments

## What We’re Looking For

- Strong hands-on Kubernetes experience in production is required
- Excellent written and verbal communication skills are required
- 3+ years of experience in Platform Engineering, DevOps, SRE, Infrastructure, or a similar role
- Strong AWS experience
- Strong understanding of Docker, Linux, networking, DNS, HTTP/TLS, and cloud security
- Experience with Terraform, AWS CDK, or other infrastructure-as-code tooling
- Experience building and operating CI/CD pipelines
- Experience with monitoring, logging, alerting, and production incident debugging
- Ability to independently own infrastructure problems end-to-end

## Nice to Have

- Experience with EKS, Helm, Argo CD, or similar tooling
- Experience deploying applications into customer-controlled cloud environments
- Experience with enterprise security or compliance requirements
- Experience operating real-time, voice, or AI workloads

We’re looking for builders who are comfortable moving quickly, communicating clearly, and taking full ownership of the systems they operate.

## Why This Role Matters

At Synthio, we build software that directly supports patients, physicians, and pharma teams. This is production software, not prototypes or demos. The systems you build will be used in real workflows, under real constraints, and at real scale. You’ll have meaningful ownership and a clear line of sight from your code to real-world impact.

## About Synthio Labs

## Company Overview
- **One-liner**: Synthio Labs builds an agentic AI platform for life sciences, enabling compliant, empathetic engagement between pharmaceutical companies and their HCPs and patients.
- **Entity Type**: Private (Seed stage, Y Combinator-backed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Supreet Deshpande (CEO), Rajashekar Vasantha (CTO), Sahitya Sridhar (Co-Founder)

## Core Business
- **Primary industry/industries**: Life Sciences / Healthcare AI, Pharmaceutical Commercial Operations
- **Target customers**: B2B – Enterprise pharma GTM teams (Medical Affairs, Commercial, Patient Support, Field Teams)
- **Mission or purpose statement**: “Reimagine how pharma engages with its most important stakeholders – physicians and patients” by delivering an always-on AI medical expert that provides compliant, accurate, and science-first engagement.

## Products & Services
- **Jarvis**: Voice AI copilot for field teams (SaaS)
- **Ather**: Voice AI agents for HCP engagement (SaaS)
- **Helix**: Voice AI agents for patient support (SaaS)
- **Simulation Studio**: AI digital twins for market research (SaaS)
- **Polaris HQ**: Natural language interface to query internal data (“Talk to your data”) (SaaS)
- **Atlas**: AI-Ready HCP 360 – unified customer view (SaaS)

All products are multimodal (voice, chat, video) and purpose-built for regulated healthcare workflows.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: $5M total funding (Seed rounds, latest in November 2025)
- **Notable Investors/Partners**: Elevation Capital (lead), Y Combinator, and other seed investors; integrations with Veeva, Salesforce, MedInfo systems
- **Growth Signals**: Headcount grew 866.7% YoY (26–29 employees as of mid-2026); 5,000 patients engaged in first 48 hours for a launch campaign; strong starter kit uptake and adherence lift.

## Competitive Advantages
- **Purpose-built for regulated healthcare**: Every response is grounded in approved label content, with automated verification and adverse event escalation built in.
- **Clinical reasoning engine**: Benchmarked on USMLE-style evaluations; delivers precise medical understanding and empathetic conversations.
- **System of Context**: Creates a holistic customer-journey map across the entire engagement ecosystem, syncing with Veeva, Salesforce, and enterprise CRMs.
- **Founding team expertise**: Ex-McKinsey, ex-ZS, and AI researchers from Amazon; combined 25+ years in life sciences and frontier LLM building.

## Strategic Focus
- Expand the agentic AI platform to cover more pharma workflows (field, HCP, patient, marketing, commercial ops).
- Deepen compliance and safety features to maintain trust with regulators and pharma partners.
- Scale headcount rapidly (current 26–29, high growth trajectory) with an emphasis on engineering, AI, and forward-deployed roles.

## Why Work Here
- **Culture**: “Fast, agile, high growth” – Y Combinator startup with ownership mentality; employees are encouraged to fill gaps, challenge decisions, and push projects forward without waiting for permission.
- **Remote/Hybrid**: Primarily San Francisco office with remote roles available (some roles listed as remote).
- **AI-first environment**: Everyone uses AI as a “second brain” – from coding to docs to debugging; AI is treated as a teammate.
- **Impact**: Work directly on products that help patients navigate care and doctors make better decisions, with a focus on safety and empathy.
- **Perks**: Autonomy, responsibility, hands-on experience with frontier AI tools; exposure to top pharma clients and real-world deployment.

## Sources
1. [synthiolabs.com/careers](https://synthiolabs.com/careers)
2. [synthiolabs.com](https://synthiolabs.com/)
3. [linkedin.com/company/synthiolabs](https://linkedin.com/company/synthiolabs)
4. [ycombinator.com/companies/synthio-labs](https://www.ycombinator.com/companies/synthio-labs)

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