---
title: 'Platform Operations & Automation Analyst Consultant at GCM Grosvenor'
canonical: 'https://feeny.ai/job/platform-operations-automation-analyst-consultant-gcm-grosvenor-chicago-b5k453g9h62v'
type: 'job'
last_seen: '2026-11-08'
---

# Platform Operations & Automation Analyst Consultant at GCM Grosvenor

- **Company:** GCM Grosvenor
- **Location:** Chicago, IL
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://job-boards.greenhouse.io/gcmgrosvenor/jobs/8035872003

## Job description

## SUMMARY

GCM Grosvenor is seeking a Platform Operations & Automation Analyst consultant for the Finance Product Area of the Technology Product & Strategy department of a dynamic alternative investment management firm. This is not a traditional “keep the lights on” support role. The analyst will own the front line of business-facing support for our finance applications and, partnering closely with Product Managers, Engineers and AI agents, systematically automate away the manual work to deliver technology solutions that:

- Reduce the support and maintenance burden on Business Analysts and Engineers so they can focus on delivering the product roadmap;
- Improve data quality and integrity across our finance and master entity data platforms; and
- Expand self-service for business users through AI-powered knowledge skills, agents, and automated workflows

The analyst treats every recurring support request as a signal: triage it, resolve it, find the root cause, and then eliminate it – through a code fix, an upstream data-quality control, a self-service AI skill, or an automated workflow. Success is measured not by tickets closed but by the number of tickets that never need to be opened again, and the hours of manual work returned to the team.

The initial area of focus will be the Finance Product Area’s highest-volume support streams: master entity data cleanup and entity consolidation (including duplicate fund and portfolio entities and their downstream impact across systems), integration and data-feed issues across fund administration, portfolio monitoring, accounting, and CRM platforms, and the steady flow of recurring questions from Finance, Treasury, and Investment Operations users. The analyst will build on existing wins including Claude-based knowledge skills that answer recurring business questions, AI agents that research issues and generate cleanup scripts, and monitoring agents that triage errors into Jira. This analyst will be challenged to and scale them across the product area. Future initiatives include upstream data-validation layers ahead of system ingestion and a formal support-to-roadmap feedback loop so root causes are prioritized alongside new development.

As an onsite/hybrid employee, you are expected to be in the office on Tuesdays, Wednesdays, and Thursdays.

## RESPONSIBILITIES

- Serve as the first point of contact for business-facing support across Finance Product Area applications – triaging, researching, and resolving issues and questions from Finance, Treasury, and Investment Operations users.
- Identify patterns in recurring support requests, manual workarounds, and data cleanup; quantify their cost (support volume, time spent, hours automated away), document root causes, and use those insights to influence prioritization with Product Managers.
- Build, maintain, and continuously improve AI skills and agents that answer recurring business questions, research issues, and generate remediation steps, with appropriate human review before any data-changing action. Curate the knowledge base (Confluence pages, runbooks, system documentation) that powers these tools and enables self-service.
- Coordinate cross-team data remediation, such as entity consolidation and downstream impact analysis, ensuring changes are validated by owning teams and communicated clearly.
- Monitor data flows between integrated systems and partner with team members, handing off true production issues as clear, well-researched Jira stories.
- Support UAT and regression testing for fixes and enhancements, leveraging AI to accelerate test planning and execution.

EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS

- Bachelor’s degree or equivalent relevant experience.
- 2+ years of experience as a BA for custom development and/or vendor implementations.
- Required: Demonstrated, hands-on experience using generative AI tools (e.g., Claude, ChatGPT, ) to automate work – building prompts, skills, agents, or workflows that others rely on, not just casual use.
- Experience in application or production support with a track record of eliminating recurring issues, not just resolving them.
- Strong SQL and data analysis skills (including statistical analysis); comfortable investigating data across multiple systems and databases to find root causes.
- Experience in investment analysis and the asset management industry, or familiarity with fund accounting, investor/LP administration, or finance operations platforms (e.g., Investran, iLevel, Salesforce, DealCloud), is a plus.
- Experience working in collaborative environments and with Agile methodologies, with effective communication skills and the ability to synthesize complex concepts for various audiences.
- Adaptable, dependable, and dedicated to your products and team, with a continuous-improvement mindset: you see manual, repetitive work as a problem to be engineered away.

It is expected that the hourly range for this Chicago based position will be $77-90/hour. Actual hourly range may vary based on factors such as individual's experience, skills, and qualifications for the role.

In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart, fast-paced, and successful colleagues. The successful candidate will enjoy being a part of an organization focused on excellence and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, the successful candidate will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

## ABOUT THE FIRM

GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $97 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.

The firm has specialized in alternatives for more than 54 years and has a diverse, engaged team of approximately 560 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan.  Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.

The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: [gcmgrosvenor.com](https://www.gcmgrosvenor.com).

## EQUAL OPPORTUNITY EMPLOYER M/F/D/V

## About GCM Grosvenor

## Company Overview
- **One-liner**: GCM Grosvenor is a global alternative investment management firm providing customized investment solutions across private equity, infrastructure, real estate, credit, and absolute return strategies.
- **Entity Type**: Public (Nasdaq ticker: GCMG)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 1971
- **Founders**: Not publicly available (founded as Grosvenor Capital Management)

## Core Business
- Primary industry/industries: Alternative Investment Management, Asset Management, Financial Services
- Target customers: Institutional investors (pension funds, endowments, foundations), family offices, and individual investors
- Mission or purpose statement: To deliver innovative, tailored, and diversified investment solutions to clients globally, leveraging over 50 years of alternative investing expertise and an open-architecture platform.

## Products & Services
- **Private Equity**: Multi-manager portfolios, co-investments, and customized separate accounts across private equity strategies. ($19B AUM)
- **Infrastructure**: Direct and fund investments in infrastructure assets globally. ($7B AUM)
- **Real Estate**: Private real estate investment strategies and portfolios. ($27B AUM)
- **Credit**: Credit-focused alternative investment strategies. ($17B AUM)
- **Absolute Return Strategies**: Hedge fund portfolios and customized hedge fund solutions. ($33B AUM)

The firm operates on an open-architecture platform, providing access to strategies, sectors, and geographies worldwide.
*Source: [gcmgrosvenor.com](https://www.gcmgrosvenor.com/)*

## Market Standing
- **Valuation/Market Cap**: Not publicly available (ticker GCMG, at $91B AUM as of March 31, 2026, with total AUM across all strategies: $91B)
- **Key Metric**: $91B in assets under management (AUM) as of March 31, 2026, with $33B in Absolute Return, $27B in Real Estate, $19B in Private Equity, $17B in Credit, and $7B in Infrastructure.
- **Notable Investors/Partners**: Serves many of the world’s largest and most sophisticated institutional and individual investors. Partners with clients globally across the Americas, Europe, Middle East, Africa, and Asia Pacific.
- **Growth Signals**: 50+ years in business; global expansion with offices in Chicago, New York, London, Tokyo, Hong Kong, Seoul, Toronto, Frankfurt, and Sydney (added Toronto, Frankfurt in 2021; Sydney in 2023). Listed on Nasdaq in 2014. Ranked #1 in the Major Employers category on Pensions & Investments’ 2025 Best Places to Work in Money Management list.

## Competitive Advantages
- **Longevity & Track Record**: 50+ years in the alternative investment industry, providing deep expertise across all major alternative asset classes.
- **Open-Architecture Platform**: A multi-manager, multi-strategy approach allowing tailored, diversified solutions for clients – unlike single-manager funds.
- **Global Scale & Presence**: Teams in key financial markets worldwide (Chicago, New York, London, Tokyo, Hong Kong, Seoul, Toronto, Frankfurt, Sydney) enable access to opportunities globally.
- **Innovation Pioneer**: Among the first to deliver customized hedge fund portfolios (1996) and private equity multi-manager portfolios (1999).
- **Client-First Culture**: Deep relationships and flexible, tailored solutions for each client’s unique goals.

## Strategic Focus
- Continued global expansion and deepening of presence in key markets (recent additions: Toronto, Frankfurt, Sydney).
- Delivering tailored, innovative investment solutions across the full spectrum of alternative investments.
- Investing responsibly and aligning approach with client objectives for long-term results.
- Attracting and retaining top talent through a strong culture of belonging, professional development, and social impact.

## Why Work Here
- **Award-Winning Workplace**: Ranked #1 in the Major Employers category on Pensions & Investments’ 2025 Best Places to Work in Money Management list.
- **Culture of Belonging**: Emphasizes diverse perspectives, equity, and intention to drive innovation and collaboration. Employee Resource Groups are active.
- **Comprehensive Benefits**: Generous medical, dental, vision, disability insurance; monthly wellness subsidy; paid time off, paid volunteer day, and paid parental leave; retirement benefit plans; employee assistance programs.
- **Career Development**: Summer internship and full-time analyst programs for early careers; dedicated mentorship and comprehensive training. Experienced professionals have opportunities to contribute to the firm’s long-term success while advancing their own careers.
- **Social Impact**: A decades-long tradition of community support, using time, talent, and resources to make a meaningful difference.
- **Work/Office Policy**: Positions are listed across various offices (Chicago, New York, London). Hybrid/remote policy not explicitly stated for all roles but in-office presence is likely standard for investment and client-facing roles.
- **Notable Perks/Engineering Culture**: Technology team is growing (hiring for Senior Software Engineer, Cybersecurity Engineer, IT Service Desk Manager). The firm has a "strong technology focus" within a dynamic alternative investments firm.

## Sources
1. [GCM Grosvenor Website (Overview)](https://www.gcmgrosvenor.com/)
2. [GCM Grosvenor Careers Page](https://www.gcmgrosvenor.com/careers/)
3. [GCM Grosvenor Who We Are](https://www.gcmgrosvenor.com/who-we-are/)
4. [GCM Grosvenor Open Positions (Greenhouse)](https://boards.greenhouse.io/gcmgrosvenor)
5. [GCM Grosvenor Job Application (Senior Software Engineer)](https://www.gcmgrosvenor.com/job-application/?gh_jid=7685550003)
6. [GCM Grosvenor Job Application (Infrastructure Investments Analyst - London)](https://www.gcmgrosvenor.com/job-application/?gh_jid=7761842003)

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