---
title: 'Platform Operations Engineer at AvePoint'
canonical: 'https://feeny.ai/job/platform-operations-engineer-avepoint-singapore-a9ees5230qn8'
type: 'job'
last_seen: '2026-09-07'
---

# Platform Operations Engineer at AvePoint

- **Company:** AvePoint
- **Location:** Singapore
- **Posted:** 2026-05-17
- **Last confirmed live:** 2026-09-07
- **Apply:** https://www.avepoint.com/careers/job-detail?gh_jid=7936100

## Job description

The Platform Operations Engineer is responsible for maintaining and supporting on-premises infrastructure platforms that underpin mission-critical systems. This role ensures platform reliability, operational stability, and drives infrastructure modernisation and automation initiatives, while maintaining robust support for existing agency systems.

The role also supports the agency’s transition towards cloud adoption and hybrid infrastructure, including the migration and modernisation of existing workloads. You will collaborate closely with internal teams and vendors to ensure the stability, performance, and security of essential government IT infrastructure.

## Key Responsibilities

- Maintain and support critical infrastructure platforms, including compute, storage, virtualisation, and supporting systems across development, staging, and production environments.
- Implement platform standards, automation, and modern operational practices to improve efficiency and reliability.
- Support infrastructure enhancement and modernisation initiatives in alignment with enterprise architecture standards.
- Manage virtualisation platforms (e.g., VMware, Hyper-V, Nutanix), including capacity monitoring, performance optimisation, and lifecycle management.
- Execute patching and upgrade strategies using automation while minimising service disruption.
- Provide L2/L3 technical support, including incident management, root cause analysis, and problem resolution.
- Maintain backup, disaster recovery (DR), and high-availability (HA) solutions.
- Implement and enforce security controls, including access management, system hardening, and compliance monitoring.
- Collaborate with application, network, and vendor teams to ensure platform stability, scalability, and service performance.
- Develop and maintain documentation, runbooks, and standard operating procedures (SOPs).
- Support and troubleshoot infrastructure and network-related issues to ensure end-to-end service availability.
- Support cloud migration and hybrid infrastructure initiatives, including workload assessment, migration planning, and post-migration operational support.

## Requirements

- Over 6 years of relevant experience in infrastructure or platform operations.
- Strong problem-solving and analytical skills with the ability to work independently.
- Experience in enterprise infrastructure environments.
- Familiarity with vendor and contract management.
- Strong communication skills to engage both technical and non-technical stakeholders.
- Strong teamwork, organisational, and interpersonal skills.

Technical Requirements

- Experience with virtualisation platforms (e.g., VMware vSphere, Hyper-V, Nutanix).
- Experience with storage systems (SAN, NAS) and enterprise backup solutions (e.g., Commvault, Veeam, Cohesity).
- Proficiency in Red Hat Linux and/or Windows Server administration.
- Familiarity with monitoring and observability platforms.
- Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, routing and switching, firewalls, load balancing, and network segmentation.
- Understanding of data centre network fundamentals.
- Experience with high-availability and disaster recovery solutions.
- Experience supporting infrastructure modernisation and migration initiatives.
- Strong documentation skills.
- Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid infrastructure concepts.

Desired Technical Skills

- Experience with automation tools (e.g., Ansible, Puppet, Chef).
- Familiarity with scripting languages (e.g., Python, PowerShell, Bash).
- Experience implementing and maintaining monitoring and observability solutions (e.g., Prometheus, Grafana, ELK, Dynatrace, Splunk).
- Familiarity with containerisation and orchestration platforms (e.g., Docker, Kubernetes).
- Experience with Infrastructure as Code (IaC) for automated provisioning and configuration.

## Qualifications

Degree or Diploma in Computer Science, Engineering, Information Technology, or a related field.

Desired Certifications

- VMware Certified Professional (VCP).
- Microsoft Certified: Windows Server.
- Red Hat Certified Engineer (RHCE).
- ITIL v4 Foundation.
- AWS or Azure Associate-level (or equivalent) cloud certifications

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our [Privacy Notice](https://www.avepoint.com/company/privacy-notice).

## About AvePoint

## Company Overview
- **One-liner**: AvePoint is a global leader in data security, governance, and resilience, providing a unified platform to help organizations protect, manage, and optimize their data across Microsoft, Google, Salesforce, and other collaboration environments in an AI-driven world.
- **Entity Type**: Public (NASDAQ: AVPT)
- **Headquarters**: Jersey City, New Jersey, United States
- **Founded**: 2001
- **Founders**: The company was founded by a team of entrepreneurs; the journey began in a public library in Somerset, New Jersey.

## Core Business
- Primary industry/industries: Enterprise SaaS (Data Security, Governance, and Resilience)
- Target customers: B2B, heavily focused on Enterprise and Government (including highly regulated industries)
- Mission or purpose statement: To enable organizations to confidently embrace the future of work by simplifying collaboration, securing data, and unlocking the potential of AI. Their platform, the AvePoint Confidence Platform, acts as the "Trust Layer" for modern data challenges.

## Products & Services
- **[AvePoint Confidence Platform]**: A unified, cloud‑native SaaS platform that integrates data security, governance, and resilience. It addresses four core data challenges:
    1.  **Digital Sprawl**: Scalable backup and granular restore from a single platform.
    2.  **Legacy & Fragmented Data**: Full lifecycle management from creation to retirement, including discovery and cleanup of Redundant, Outdated, and Trivial (ROT) data.
    3.  **Overexposed Data**: Visibility and least-privilege access controls, automated policy reviews, and configuration drift remediation.
    4.  **Data Loss & Interruption**: Proactive security and compliance controls to mitigate reputational risk.
- **Specialized Solutions**: The platform includes specific tools for Microsoft 365 Copilot analytics, workspace management (MyHub), and rapid cloud backup (Cloud Backup Express).
- **Certifications & Compliance**: The platform is certified against major standards including ISO 27001:2022, ISO 27701:2019, ISO 27017:2015, SOC 2 Type II, FedRAMP (Moderate), IRAP (Australia), and CSA STAR.

## Market Standing
- **Valuation/Market Cap**: (Not publicly available from search results, but as a NASDAQ-traded company, this fluctuates. Check Yahoo Finance or a similar service for current data.)
- **Key Metric**: Annual Revenue (Public) OR Total Funding (Private): **Public Company** - refer to SEC filings (10-K/10-Q) for the most recent quarterly/annual revenues.
- **Notable Investors/Partners**: Deeply embedded partnership with **Microsoft** (has won the Global Microsoft Partner of the Year Award six times). Other key ecosystem partners include Google and Salesforce.
- **Growth Signals**: 
    - Serves **28,000+ customers** in **100 countries**.
    - Over **3,000 employees** globally, with a strategically distributed workforce (two-thirds in APAC).
    - Expanded FedRAMP authorization to include three new products in 2024.
    - Launched an **AI Lab in Singapore** in 2024 to drive industry-focused innovation.
    - Hosted across **14 global data centers**.

## Competitive Advantages
- **Deep Microsoft Ecosystem Integration**: AvePoint is a long-standing, premier partner of Microsoft with one of the largest SaaS userbases in the Microsoft 365 ecosystem. Their history dates back to providing backup for SharePoint 2001.
- **Comprehensive "Trust Layer"**: They are one of the few vendors to unify data security, governance, and resilience (backup & recovery) into a single platform, meeting the needs of highly regulated industries and governments.
- **Highest Security Standards**: Holds extensive, globally recognized security and compliance accreditations (FedRAMP, SOC 2, ISO 27701, IRAP), making them a trusted partner for the public sector and regulated industries.
- **Global Infrastructure & Support**: A strategically distributed global workforce and 14 data centers support data sovereignty requirements worldwide.

## Strategic Focus
- **AI-Ready Data Governance**: Centered on the idea that AI is only as good as the data it uses. AvePoint focuses on helping organizations prepare, secure, and govern their data for AI adoption (e.g., providing benchmarking and analytics for Microsoft 365 Copilot).
- **Serving the Public Sector**: Actively expanding its FedRAMP authorized product portfolio to capture more government business in the US and other regulated regions.
- **Continued Platform Expansion**: Adding new analytics, workspace management, and rapid backup solutions to broaden the scope of the Confidence Platform.

## Why Work Here
- **Award-Winning Culture**: Recognized as an **Inc. Best Workplace** (back-to-back), a **Built In Best Place to Work (2024)**, and a **Great Place to Work** (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
- **Culture & Values**: The company describes its culture with five core values and leadership behaviors:
    - **Ownership and Accountability** ("We take full accountability, set high standards...")
    - **Teamwork** ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
    - **Agility** ("quick, informed decision-making... a growth mindset")
    - **Visionary and Practical** ("bold ideas... turning them into groundbreaking realities")
    - **Inclusive and Empathetic** ("Diversity is at the core of our success... fostering inclusive collaboration")
- **Growth Trajectory**: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
- **Global & Remote-Flexible**: Opportunities are available across **North America, APAC, and EMEA** in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
- **Entrepreneurial Spirit**: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.

## Sources
1. [Avepoint.com - Company Site](https://www.avepoint.com/)
2. [Avepoint.com - History Page](https://www.avepoint.com/history)
3. [Avepoint.com - Careers Page](https://www.avepoint.com/careers)
4. [LinkedIn - AvePoint](https://www.linkedin.com/company/avepoint)
5. [Great Place to Work - AvePoint](https://www.greatplacetowork.com/en/certified-company/7048881)

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