---
title: 'Platform Operations Specialist at Episode Six'
canonical: 'https://feeny.ai/job/platform-operations-specialist-episode-six-australia-hacbwsz609rx'
type: 'job'
last_seen: '2026-09-05'
---

# Platform Operations Specialist at Episode Six

- **Company:** Episode Six
- **Location:** Australia
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/episodesix/jobs/6116795004

## Job description

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – card, QR code, credit, installments, debit, multiple currencies, reward points, or a combination of any of these - all on the same Account. Sound impossible? Episode Six makes the seemingly impossible happen every day.

We’re a global provider of API-based issuer processing and ledger infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.

Today, we’re powering payments for some of the world’s largest banks and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.

Interested in redefining what’s possible in payments? Join Episode Six today.

What we’re hiring for:

We are a growing fintech organization looking to add a Platform Operations Specialist!

What you’ll be responsible for in this role:

- Perform Software Releases and Infrastructure Updates:
- Multiple PaaS instances of E6 Cloud platform
- Multiple AWS EKS Kubernetes clusters
- Cloud infrastructure (e.g. RDS, LB, networking, storage)
- Linux and Windows servers
- Maintain SQL and NoSQL databases
- Support software development and testing activities
- Support client onboarding and migrations
- Routine testing of system backups and Disaster Recovery plans
- Regular daily Infrastructure Monitoring and Maintenance
- Create and maintain internal documentation
- Participate in a standard on-call rotation with other team members
- Other duties as assigned

What experiences and skills are necessary to be successful in this role:

- 3+ years AWS Cloud management experience (or other relevant Public Cloud provider)
- 3+ years Kubernetes cluster administration
- 3+ years Linux O/S management experience
- 2+ years’ experience using Python scripting
- Demonstrated infrastructure troubleshooting skills
- Familiarity with Infrastructure-as-Code  tools such as Terraform

What makes a successful E6er?

- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take great pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we don’t know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodations during your interview process.

## About Episode Six

## Company Overview
- **One-liner**: Episode Six provides a modern, cloud-native card issuing and ledger infrastructure platform for banks, fintechs, and brands to build and scale payments products.
- **Entity Type**: Private (Series C, funded)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2015
- **Founders**: John Mitchell (CEO & Co-Founder), Chermaine Hu (CFO & Co-Founder), Futeh Kao (CTO & Co-Founder)

## Core Business
- **Primary industry**: Financial Services – payments infrastructure, card issuing, ledger management.
- **Target customers**: B2B – banks, financial technology companies, and brands.
- **Mission/purpose**: Help clients leave legacy payments technology behind, leapfrog competitors, and build payments products their customers love. [episodesix.com](https://episodesix.com/about-us)

## Products & Services
- **Card Issuing Platform**: API-first, cloud-native platform for issuing credit, debit, prepaid, commercial, and virtual cards. Supports real-time configuration of interest rates, fees, and risk controls. [episodesix.com](https://episodesix.com/)
- **Ledger Management**: Modern ledger infrastructure for virtual accounts, interest-bearing deposits, loans, installments, and rewards. [episodesix.com](https://episodesix.com/)
- **Embedded Payments**: Enables brands and fintechs to embed card, deposit, and credit products into their own offerings.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of **$98.0M** across multiple rounds; annual revenue estimated at **$21.5M** (LinkedIn data). [linkedin.com](https://www.linkedin.com/company/episode-six)
- **Notable Investors/Partners**: Avenir (led Series C in May 2023), HSBC (led Series A in 2020), SBI Investment (led early venture round in 2017). [linkedin.com](https://www.linkedin.com/company/episode-six)
- **Growth Signals**: 70+ enterprise customers, 40M+ end users, operations in 45+ countries, 16 AWS regions, 20-country workforce, active job postings growing 150% month-over-month. [linkedin.com](https://www.linkedin.com/company/episode-six)

## Competitive Advantages
- **Cloud-native, API-first architecture** that allows real-time configurability without rewrites.
- **Global reach** – supports 50 markets across 5 continents, with local teams in the US, UK, Europe, Japan, Singapore, Australia, and India.
- **Flexibility** – clients can change interest rates, fees, risk controls, and product features in real time via a self-service dashboard.
- **Proven enterprise trust** – works with banks and large fintechs, backed by decades of payments industry expertise from the founding team.

## Strategic Focus
- Accelerating global expansion by hiring in key markets (Japan, Singapore, UK, US, India).
- Enabling clients to launch and scale new payments products faster through collaborative onboarding and hands-on support.
- Continuing to invest in platform capabilities like lending, installments, and embedded wallets.

## Why Work Here
- **Culture**: Values include Flexibility, People First, Respect, Excellence, and Expertise. The company emphasizes putting personal needs and professional goals at the forefront. [episodesix.com](https://episodesix.com/company/careers)
- **Remote/Hybrid**: Global workforce across 20 countries; remote-first with intentional local hires to support customers 24/7.
- **Perks & Engineering Culture**: Focus on innovation and ownership; teams work on cutting-edge payments infrastructure. Open roles include Senior Software Engineers, Solutions Architects, and Business Analysts. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/episodesix)
- **Growth**: Rapidly scaling company with a 150% increase in job postings month-over-month, offering opportunities for impact in a high-growth fintech.

## Sources
1. [episodesix.com](https://episodesix.com/) – Product and platform overview
2. [episodesix.com/about-us](https://episodesix.com/about-us) – Company background, leadership, global presence
3. [episodesix.com/company/careers](https://episodesix.com/company/careers) – Culture, values, remote policy
4. [job-boards.greenhouse.io/episodesix](https://job-boards.greenhouse.io/episodesix) – Current job openings
5. [linkedin.com/company/episode-six](https://www.linkedin.com/company/episode-six) – Revenue, funding, headcount, investor details

## Other roles at Episode Six

- [Client Project Manager](https://feeny.ai/job/client-project-manager-episode-six-japan-y7h25d9g7eyq) — Japan
- [Business Analyst](https://feeny.ai/job/business-analyst-episode-six-chennai-tn890r57nyzd) — Chennai, India
- [Senior Software Development Engineer in Test](https://feeny.ai/job/senior-software-development-engineer-in-test-episode-six-dominican-republic-teh6m66pc70d) — Dominican Republic
- [Senior Software Development Engineer in Test](https://feeny.ai/job/senior-software-development-engineer-in-test-episode-six-argentina-rqeks92rrngs) — Argentina
- [Senior Software Development Engineer in Test](https://feeny.ai/job/senior-software-development-engineer-in-test-episode-six-toronto-5tt3stg9d5t8) — Toronto, Canada
- [Solutions Architect](https://feeny.ai/job/solutions-architect-episode-six-hong-kong-sq5rxbnagfv2) — Hong Kong
- [Solutions Architect](https://feeny.ai/job/solutions-architect-episode-six-singapore-6hb0snhxc78p) — Singapore
- [Platform Operations Specialist](https://feeny.ai/job/platform-operations-specialist-episode-six-singapore-nynkxt0xrzea) — Singapore
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-episode-six-texas-rb3ws0ha1fbx) — Texas
- [Software Engineer](https://feeny.ai/job/software-engineer-episode-six-chennai-mbk7gx3f2106) — Chennai, India