---
title: 'Platform Reliability Engineer, Azure at Wellfit Technologies'
canonical: 'https://feeny.ai/job/platform-reliability-engineer-azure-wellfit-technologies-irving-f4ncectcfdn6'
type: 'job'
last_seen: '2026-09-10'
---

# Platform Reliability Engineer, Azure at Wellfit Technologies

- **Company:** Wellfit Technologies
- **Location:** Irving, TX
- **Compensation:** $130k–$150k
- **Work type:** hybrid
- **Posted:** 2026-05-19
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/wellfit/566f1355-d055-46a4-ad7d-41df6e85ec44

## Job description

Wellfit is the dental industry’s fintech solution, breaking down financial barriers so patients, providers, employers, and payors can all access better care. As a healthcare fintech innovator, we’re transforming the patient journey and redefining what’s possible in dental care.

## About Wellfit

Wellfit is the dental industry’s fintech solution, breaking down financial barriers so patients, providers, employers, and payors can access better care. As a healthcare fintech innovator, we are transforming the patient journey and redefining what is possible in dental care. Today, Wellfit supports a growing production platform serving 1,100+ offices and processing $1.5B+ in annual transactions. As we continue to scale, reliability, observability, alerting, and production readiness are critical to how we support our customers and deliver with confidence.

About the Role:We are seeking a hands-on Platform Reliability Engineer, Azure to help strengthen the reliability, visibility, and operational maturity of our Azure-based platforms. This role is ideal for someone who enjoys working directly in Azure, improving production systems, troubleshooting issues across infrastructure and application layers, and building practical monitoring and alerting solutions that help teams respond faster and operate more confidently. You do not need to be an expert in every part of the stack on day one. We are looking for someone with strong Azure experience, solid troubleshooting instincts, a DevOps/reliability mindset, and the ability to collaborate closely with engineering teams across systems, services, and applications.

## What You’ll Do

- Own and improve monitoring, alerting, and observability across Azure-based production systems. •Work directly in Azure Monitor, Application Insights, App Services, logs, metrics, traces, and related Azure tooling to troubleshoot reliability and performance issues.
- Build and refine practical alerting workflows, including Sev0/Sev1 alert routing, escalation paths, and runbook integration.
- Create and maintain clear, actionable runbooks that help on-call engineers respond confidently to production incidents.
- Partner with engineering teams to investigate issues across infrastructure, configuration, deployments, services, and application behavior.
- Support release readiness by improving visibility into critical Azure resources before, during, and after production deployments.
- Build and maintain dashboards in tools such as Grafana, Azure Monitor, Application Insights, or similar observability platforms.
- Help configure incident routing integrations, including Slack/webhook-based alert delivery to the appropriate team channels.
- Automate repeatable operational tasks using PowerShell, Logic Apps, Azure tooling, or similar workflow automation methods.
- Contribute to RCA documentation, incident follow-up, reliability improvements, and operational playbook development. What We’re Looking For• Hands-on experience supporting production systems in Azure.
- Strong working knowledge of Azure App Services, Azure Monitor, Application Insights, and Azure production troubleshooting.
- Experience with DevOps, cloud operations, site reliability, platform engineering, or production support in a hands-on environment.
- Strong troubleshooting instincts and the ability to work through ambiguous production issues.
- Comfort working across logs, metrics, traces, alerts, configurations, deployments, and service dependencies.
- Ability to collaborate with software engineering teams across the stack, including .NET, Angular, SQL, APIs, and cloud services.
- Experience building or improving dashboards, alerts, runbooks, incident workflows, or operational playbooks.
- Working knowledge of scripting or automation, preferably with PowerShell, Logic Apps, CLI tooling, or similar technologies.
- Clear communication skills with the ability to document findings, explain issues, and drive follow-through after incidents.
- A high-ownership mindset with the ability to create structure, improve processes, and operate effectively in a fast-moving environment. Preferred Experience• Azure certifications.
- Grafana, Prometheus, DataDog, Dynatrace, or similar observability/APM tools.
- Slack integrations, webhooks, Logic Apps, or incident routing workflows.
- Azure Front Door, CDN, Function Apps, WebJobs, Service Bus, Event Hub, Event Grid, SQL Pools, App Service Plans, or related Azure services.
- Experience in healthcare, fintech, payments, or other high-availability environments.
- Experience in startup, SMB, or scale-up environments where ownership is broad and hands-on. What Success Looks Like • You understand how production systems are monitored, where alerting gaps exist, and how to improve them.
- You can work directly in Azure to investigate issues, improve visibility, and support reliable operations.
- You build practical runbooks, dashboards, and alerting workflows that teams actually use.
- You collaborate well with engineers, ask strong troubleshooting questions, and help drive issues to resolution.
- You bring ownership, curiosity, and a builder mindset to a growing platform environment. Why Wellfit• Make an Impact: Your work will directly strengthen the reliability of a fast-growing healthcare fintech platform supporting 1,100+ offices and $1.5B+ in annual transactions.
- Build and Own: This is a high-impact role where you will help shape how we monitor, operate, and scale production systems.
- Work Flexibly: Hybrid model based in Dallas with 3 days per week in office.
- Comprehensive Benefits: Full medical, dental, vision, generous PTO, bonus eligibility, and 401(k) matching.
- Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.

## About Wellfit Technologies

## Company Overview
- **One-liner**: Wellfit Technologies provides an integrated technology platform that simplifies patient financing, dental plans, and payment processing for dental practices.
- **Entity Type**: Private (Funding not publicly disclosed)
- **Headquarters**: Irving, Texas, USA (with an office in Mission Viejo, California)
- **Founded**: 2018
- **Founders**: Not publicly listed; CEO is Fulton Collins

## Core Business
- **Primary Industry**: Healthcare technology / Dental fintech
- **Target Customers**: B2B – dental practices and providers (over 900 practices served)
- **Mission**: “Simplify operations, offer better payment options, and improve case acceptance and profitability for providers.”

## Products & Services
- **Financing Marketplace**: A platform that approves up to 100% of patients for dental treatment financing, integrated directly into practice management systems.
- **Dental Plans**: Customizable patient membership plans to increase case acceptance and recurring revenue.
- **Payment Processing**: Transparent, cost-effective payment solutions that streamline billing and reduce administrative overhead.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue of ~$10M (as of 2026); over $2B in payments processed; 355,000+ dental plans sold
- **Notable Investors/Partners**: No public funding rounds listed; key partnerships include integration with major practice management systems.
- **Growth Signals**: Acquired Launch Loyalty in May 2025; 88 employees with monthly headcount growth of +0.8%; 5 active job postings; expanding engineering team (e.g., DevOps, Platform Reliability roles).

## Competitive Advantages
- **Integrated all-in-one platform**: Replaces multiple point solutions with a single system that handles financing, plans, and payments.
- **High approval rates**: Claims to approve up to 100% of patients, removing financial barriers to treatment.
- **Seamless integration**: Works directly with existing practice management software, minimizing disruption for providers.
- **Established traction**: Over 900 practices, $2B+ in payments, and 355,000+ plans sold.

## Strategic Focus
- **Product expansion**: Continued development of the Wellfit Connect platform and integration capabilities.
- **Growth through acquisition**: Recent acquisition of Launch Loyalty signals a strategy to broaden service offerings.
- **Scaling engineering**: Active hiring for senior roles (Software Architect, DevOps, Support Developer) indicates investment in platform reliability and scalability.

## Why Work Here
- **Culture**: Core values include “Be Bold,” “Move Fast,” “Be Passionate,” “Team Collaboration,” “Have Integrity,” “Have Fun.”
- **Work model**: Hybrid – roles in Irving, TX and Mission Viejo, CA; the company offers a remote work program.
- **Engineering culture**: Modern tech stack (Azure, Python, Angular, Flask, Django, Kubernetes, Prometheus, Grafana) and emphasis on reliability and microservices.
- **Perks & development**: Job training and talent development programs; collaborative environment with a focus on impacting patient care.
- **Growth opportunity**: 88 employees (68% in US) with a lean structure; opportunity to shape platform as company scales.

## Sources
1. [wellfit.com - About Us](https://wellfit.com/about-us/)
2. [linkedin.com - Wellfit Technologies](https://linkedin.com/company/wellfit-tech)
3. [builtin.com - Wellfit Technologies Careers](https://builtin.com/company/wellfit-technologies)
4. [jobs.lever.co - Wellfit Careers](https://jobs.lever.co/wellfit)
5. [wellfit.com - Home](https://wellfit.com/home/)

## Other roles at Wellfit Technologies

- [Director, Financial Planning & Analysis (FP&A)](https://feeny.ai/job/director-financial-planning-analysis-fp-a-wellfit-technologies-irving-xe7f737e3z06) — Irving, TX
- [Director of Commercial Success](https://feeny.ai/job/director-of-commercial-success-wellfit-technologies-irving-ce2dmkaws889) — Irving, TX
- [Support Developer](https://feeny.ai/job/support-developer-wellfit-technologies-irving-2r00dsg37zdr) — Irving, TX
- [DevOps Engineer, Azure](https://feeny.ai/job/devops-engineer-azure-wellfit-technologies-irving-g72nb25ty39x) — Irving, TX