---
title: 'Platform Specialist - Denver at Legora'
canonical: 'https://feeny.ai/job/platform-specialist-denver-legora-denver-ytny3854kmkn'
type: 'job'
last_seen: '2026-09-11'
---

# Platform Specialist - Denver at Legora

- **Company:** [Legora](https://feeny.ai/companies/legora)
- **Location:** Denver, CO
- **Compensation:** $99k–$135k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/legora/3a211507-00bc-4fd1-8850-bed7c9c9d86a/application

**Skills:** Intercom, Zendesk, SaaS, AI, Legal tech

> Join Legora in Denver to deliver exceptional technical support for enterprise legal clients. You will resolve complex issues, collaborate with product and engineering teams, and help shape the future of customer support in a high-growth AI environment.

## Job description

## About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

- We lean in: ownership over titles, outcomes over intentions.
- We fight for excellence: high standards, direct, ego-free feedback.
- We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place.

## The Role

We’re looking for a Platform Specialist to join our team in Denver and become a cornerstone of our customer support function. This is an opportunity to deliver outstanding customer service, solve complex issues, and help shape the future of support at Legora.

You’ll collaborate cross-functionally with Product, Engineering, Legal Engineering, and Go to Market teams to deliver the best possible experience for our customers. Working closely with lawyers at top tier firms globally, you’ll become an expert in how they use Legora to transform their work. Every day, you’ll solve problems, identify patterns, and make our users’ experience with support feel fast, structured, and deeply helpful.

## What You’ll Do

- Deliver exceptional support: Take end-to-end ownership of customer issues for our enterprise clients, delivering fast, precise, and high-quality resolutions in high-stakes, time-sensitive environments.
- Communicate with expertise: Communicate clearly and confidently with demanding professional users, translating technical concepts into concise, actionable guidance.
- Master the product: Develop deep expertise in Legora’s platform to diagnose and resolve complex, high-impact issues that require structured thinking and sound judgment. Guide users through complex workflows, and unlock value for legal teams.
- Drive improvements: Identify recurring issues and user pain points, collaborating with Product and Engineering teams to drive solutions.
- Deliver with excellence: Deliver a consistently high-quality, detail-oriented support experience that reflects the standards of our customers.
- Create resources: Help build and maintain help documentation, FAQs, and best practices that empower users to succeed independently.
- Shape the function: As an early team member, contribute to building processes, workflows, and standards that will scale globally.
- Monitor proactively: Proactively monitor customer usage patterns and identify potential issues before they escalate, ensuring a consistently smooth experience.

## Who You Are

- You’ve handled complex, high-stakes B2B relationships, taking full ownership of issues and consistently delivering exceptional outcomes.
- You have a proven track record of delighting demanding professional clients and turning frustrated users into advocates.
- You notice patterns, identify potential issues before they escalate, and collaborate cross-functionally to drive lasting improvements.
- You are customer-obsessed and genuinely care about user success.
- You are technically curious and comfortable learning new software quickly, explaining technical concepts clearly.
- You are experienced with support tools like Intercom, Zendesk, or similar platforms.
- Having a background in SaaS, AI, or legal tech environments is a strong plus.

## Why This Role Matters

This isn’t just another support role. You’ll be instrumental in:

- Building the support foundation for one of Europe’s most ambitious AI companies.
- Directly impacting product adoption and customer satisfaction at a critical growth stage.
- Learning from industry experts while helping shape the future of legal AI.
- Growing your career rapidly in a high-growth environment.

Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

## About Legora

## Company Overview
- **One-liner**: Legora builds a collaborative AI workspace that empowers legal professionals to review, draft, research, and advise with greater speed and precision.
- **Entity Type**: Private (Series D; total funding $865.6M)
- **Headquarters**: Stockholm, Sweden
- **Founded**: 2023
- **Founders**: Max Junestrand (Co-founder & CEO)

## Core Business
- **Primary industry**: Legal Technology (Legal AI)
- **Target customers**: Law firms and in-house legal teams (B2B/Enterprise)
- **Mission or purpose statement**: "To empower exceptional lawyers" by building the world's first truly collaborative AI for legal work [legora.com/about].

## Products & Services
- **Legora aOS (Agentic Operating System)**: A single platform that connects information, communication, and execution of legal work. Integrates AI agents, monitoring, and workflow tools.
- **Agent**: An end-to-end executor that plans, reviews, and delivers complex legal tasks, allowing lawyers to focus on judgment-intensive decisions.
- **Monitors**: Continuously scans global regulation and surfaces relevant changes.
- **Lists**: Organises legal work from documents and connects AI outputs to workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue of $50.0M (LinkedIn estimate); Total Funding of $865.6M across 5 rounds (Seed, Series A, B, C, D).
- **Notable Investors/Partners**: Accel, Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator. Recent Series D (April 2026, $600M) included 23 investors.
- **Growth Signals**: 352 employees (+528.8% YoY); 1,000+ customers in 30+ markets; acquired Qura and Walter. Active job postings up 1308% year-over-year (169 open roles).

## Competitive Advantages
- **Deep legal domain AI**: Purpose-built for legal workflows rather than general-purpose LLMs.
- **Security & compliance**: ISO 27001, ISO 42001, SOC 2 Type II, GDPR, HIPAA certified – critical for law firm adoption.
- **Agentic approach**: End-to-end execution of complex legal work, reducing non-billable hours by an average of 30%.

## Strategic Focus
- **Building the "OS for legal work"** – a single system connecting information, communication, and execution.
- Expanding globally with offices in 16 countries (US, UK, Australia, India, Denmark, etc.).
- Deepening AI governance (ISO 42001) to maintain trust and regulatory readiness.

## Why Work Here
- **Culture**: Values include "lean in," "fight for excellence," "grow together," and "curiosity and clarity." Emphasis on transparency, speed, and real impact over hierarchy [legora.com/careers].
- **Work environment**: Highly collaborative – "collaboration isn’t a process, it’s our foundation" [legora.com/about]. Hybrid/office presence likely given multiple locations; exact policy not specified.
- **Engineering focus**: Roles span software engineering, AI, site reliability, and product design. Hiring process includes a case presentation and a final interview with the CEO.
- **Perks**: Not explicitly detailed, but employer rating is 4.4/5 (Work-Life: 4.5, Compensation: 5.0, Culture: 4.4, Career: 4.4) from 9 reviews on LinkedIn.

## Sources
1. [Legora Careers Page](https://legora.com/careers)
2. [Legora Official Site](https://legora.com/)
3. [Legora About Page](https://legora.com/about)
4. [Legora LinkedIn Company Page](https://www.linkedin.com/company/wearelegora)

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