---
title: 'Platform Success Manager at Sequoia'
canonical: 'https://feeny.ai/job/platform-success-manager-sequoia-tempe-p6tjbqe0yts6'
type: 'job'
last_seen: '2026-09-06'
---

# Platform Success Manager at Sequoia

- **Company:** Sequoia
- **Location:** Tempe, AZ
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-27
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/sequoia/d9d96fa2-8645-4197-a7d7-e61b12f5fd3e

## Job description

Who We Are:

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com http://Sequoia.com or follow us on LinkedIn https://www.linkedin.com/company/sequoia-tpi/%22%20/t%20%22_blank to learn more.

## HIRING IN NYC or TEMPE, AZ

What You Get to Do:

The Platform Success Manager will be responsible for guiding our clients on a day-to-day basis on all things Sequoia, including but not limited to: benefits, systems and HRIS. You will:

- Serve as the primary day-to-day guide for clients on all Sequoia-related topics, including benefits, systems, and HRIS.
- Educate clients on Sequoia’s programs and tools to help them maximize their offerings.
- Drive adoption of Sequoia’s Compensation Operating System (Comp OS) through seamless platform configuration and ongoing support.
- Provide consulting, training, and project management to ensure client success and engagement.
- Proactively identify and resolve issues to deliver an exceptional client experience.
- Act as a trusted advisor in a client-facing role, fostering strong relationships and satisfaction.
- Collaborate within a fast-paced, action-oriented, and results-driven team committed to industry leadership.

What You Bring:

- Bachelor’s Degree and 3+ years of experience in SaaS, client service or benefits/comp platforms.
- Proven project management skills, driving adoption, and implementation.
- Background in startup or fast-paced environments, adaptable to scaling teams.
- Strong technical aptitude with experience in HR Tech/SaaS platforms
- Ability to communicate and work across client organizations (HR, CEO, CFO)
- Solutions-oriented team player who takes initiative and is accountable for results
- Detail and process-oriented
- Excellent communication, organization and interpersonal skills
- Ability to understand client needs and deliver results under tight deadlines
- Bonus: Experience in compensation modeling, merit planning, and pay transparency.

Sequoia’s Culture – Our most important asset

- Integrity
- Passion for service
- Innovative
- Growth oriented
- Caring for others
- Promise-centric
- Focused on relationship building

Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law.

## Compensation & Benefits

Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package.

Sequoia’s Candidate Privacy Policy

https://www.sequoia.com/legal/candidate-privacy-policy/

## About Sequoia

## Company Overview
- **One-liner**: Sequoia is an integrated platform and advisory firm that helps investor‑backed companies optimize their total compensation and benefits spend.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2001
- **Founders**: Greg Golub

## Core Business
- Primary industry: Total Compensation & Benefits solutions (Business Consulting and Services, HR Technology)
- Target customers: Investor‑backed companies of all sizes (startups to large enterprises), B2B
- Mission statement: *“To come through for people who put their trust in us.”* (sequoia.com/company/about)

## Products & Services
- **Sequoia OS™** – Integrated platform that unifies compensation, benefits, and risk management.
- **Advisory & Brokerage** – Expert strategic guidance on comp, benefits, and risk tailored to each client’s growth stage.
- **Outsourcing & PEO** – Co‑employment and HR outsourcing to ease administrative burden.
- **Investor Solutions** – Services designed to help investor‑backed companies meet compliance, budgeting, and reporting requirements.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Annual Revenue – USD 140 M (LinkedIn data)
- **Notable Clients/Partners**: Over 2,500 clients across 140+ countries; NPS of 75 (sequoia.com)
- **Growth Signals**:
  - Headcount growth of 10.2% YoY (1,049 employees as of mid‑2026)
  - Geographic expansion to 14 countries (U.S., India, Mexico, Brazil, UK, Singapore, etc.)
  - Active job postings up 600% month‑over‑month (LinkedIn)

## Competitive Advantages
- **Integrated platform + advisory**: Combines technology (Sequoia OS) with dedicated human experts, differentiating from pure‑software or pure‑brokerage competitors.
- **Deep specialization**: 24+ years exclusively focused on investor‑backed companies.
- **High client satisfaction**: 75 NPS and 2,500+ clients indicate strong retention and trust.

## Strategic Focus
- Continue expanding global footprint and platform capabilities.
- Deepen relationships with investor‑backed companies across their lifecycle.
- Invest in technology to automate and unify people‑spend decisions, while maintaining high‑touch advisory.

## Why Work Here
- Culture described as “people‑first”, collaborative, and driven by service. (sequoia.com/company/careers)
- Perks: competitive compensation, performance‑based bonuses, best‑in‑class benefits, generous parental & family leave, flexible R&R policies, paid volunteer time off.
- Recruiting approach: relationship‑based (direct outreach, networking, referrals) rather than traditional job postings.
- Global, distributed team with opportunities in multiple countries.
- Engineering and product teams are growing (open roles include Senior Machine Learning Engineer, Lead Backend Engineer, Data Scientist, etc.).

## Sources
1. [sequoia.com](https://www.sequoia.com/)
2. [sequoia.com/company/careers](https://www.sequoia.com/company/careers/)
3. [sequoia.com/company/about](https://www.sequoia.com/company/about/)
4. [linkedin.com/company/sequoia-tpi/jobs](https://www.linkedin.com/company/sequoia-tpi/jobs)

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