---
title: 'Platform Support Engineer at Octaura'
canonical: 'https://feeny.ai/job/platform-support-engineer-octaura-new-york-0gqaq37q7rbd'
type: 'job'
last_seen: '2026-09-08'
---

# Platform Support Engineer at Octaura

- **Company:** Octaura
- **Location:** New York, NY
- **Posted:** 2026-04-09
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/octaura/jobs/5102117007

## Job description

Come build what the market has been missing.

Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now.

We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure.

You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected.

## The role in a nutshell

The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.

To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.

This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home.

Desired experience

- Bachelor’s degree or equivalent with combined experience.
- The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications.
- Demonstrate excellent oral and written communication skills.
- Skills and experience in any or all of the following will give the right candidate an edge:
- Linux command line
- Shell scripting
- Java
- Python
- SQL
- Nagios and/or Splunk
- Ticketing systems such as Jira or ServiceNow

The base pay range for this position in New York is $100,000 - $150,000 annually. Pay may vary depending on job-related knowledge, skills, and experience. Equity and year-end bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. Applicants should apply via Octaura's internal or external careers site.

Octaura Work Perks

At Octaura, our people are our most valuable asset, and we are pleased to offer the following benefits to all full-time employees:

- Competitive compensation and equity
- Flexible Paid Time Off
- Competitive Parental Leave
- Daily breakfast, coffee and snacks in the office
- 90% company-paid healthcare
- Onsite gym & discounted membership

We’re committed to equal opportunity employment

Octaura is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

## About Octaura

## Company Overview
- **One-liner**: Octaura provides an electronic trading platform and data analytics suite for secondary trading in syndicated loans and collateralized loan obligations (CLOs), bringing transparency and efficiency to traditionally opaque credit markets.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States (5 Penn Plaza, Suite 6S)
- **Founded**: 2022
- **Founders**: Brian Bejile (CEO) and Dave Trepanier (co-founders, originated from joint incubation between Bank of America and Citi)

## Core Business
- **Primary industry**: Financial technology (Fintech) – specifically electronic trading and data analytics for leveraged loans and structured credit.
- **Target customers**: Financial institutions (B2B) – including dealers, buyside firms (asset managers, hedge funds, banks), and middle/back-office teams. Platform connects dozens of dealers and over 150 buyside firms.
- **Mission or purpose statement**: “Unlock markets with us” – focused on reducing friction, errors, and opacity in loan and CLO trading.

## Products & Services
- **Octaura Trading Platform (Loans & CLOs)**: A digital platform for electronic execution of syndicated loan and CLO trades, including Bid Wanted in Competition (BWIC) lists, Market List protocol, and CLO list trading. Supports real-time pricing and liquidity metrics.
- **Octaura Intelligence**: Proprietary engine that powers trading platforms and insights with fast, accurate data from the platform plus historical and third-party data.
- **Octaura Liquidity Metrics (OLM)**: Suite of tools to quantify the ease and likelihood of execution across assets, helping traders act decisively.
- **Octaura Pricing**: Data feeds combining proprietary real-time trading data, historical data, and third-party data for up-to-date market views.
- **Octaura Insights Platform (Beta)**: Analytics and visualizations platform providing industry views of loan and CLO market liquidity, real-time pricing, news, and metrics.
- **Market List Protocol**: A workflow that connects sellers directly to dealer and buyside communities, reducing manual errors and time spent on list trading.
- **CLO Lists & Live Feedback Workflow**: Centralized system for managing CLO BWIC lists, notifications, and bids, eliminating spreadsheets.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding raised $46.5M (Series A, raised ~1 year ago as of mid-2025)
- **Notable Investors/Partners**: Morgan Stanley, Bank of America, Moody’s, Wells Fargo, OMERS Ventures, and 11 other investors (including Citi as a founding backer).
- **Growth Signals**: Active user base of over 150 buyside firms and dozens of dealers; launched Insights Platform in beta; introduced Live Feedback workflow for CLO BWIC trading; continues to expand trading protocols and data offerings. The platform celebrated its 3-year anniversary in 2025.

## Competitive Advantages
- **First-mover in electronic loan/CLO trading**: Built on the combined expertise of two major bank platforms (Citi’s Velocity CLO eBidding and BofA’s Instinct Loan Match), giving it unique institutional credibility.
- **Proprietary data network effect**: Real-time proprietary trading data combined with historical and third-party data creates a high-resolution picture of opaque credit markets that competitors (like iLex) can’t easily replicate.
- **Deep domain expertise**: Leadership team comes from senior trading and technology roles at major banks (Citi, J.P. Morgan, etc.) with decades of experience in the asset class.
- **Integrated workflow**: Covers the entire trade lifecycle – from list creation and pricing to execution and analytics – reducing manual errors and improving efficiency.

## Strategic Focus
- **Expand data and analytics offerings**: The beta launch of Octaura Insights and ongoing development of Liquidity Metrics indicate a push to become the go-to data provider for loan and CLO markets.
- **Broaden asset class coverage**: The platform is described as multi-asset class, multi-protocol, suggesting plans to expand beyond loans and CLOs.
- **Increase market adoption**: Grow the buyside and dealer network to deepen liquidity and create network effects.
- **Modernize legacy workflows**: Continue replacing manual spreadsheets and phone-based trading with automated, transparent electronic protocols.

## Why Work Here
- **Culture highlights**: Fast-growing, innovative fintech startup with a mission to transform credit markets. Emphasis on diversity (CEO Brian Bejile has led initiatives for underrepresented groups in finance). Collaborative, trader-led environment.
- **Remote/hybrid/office policy**: Roles listed are based in New York City (e.g., Software Engineer, Product Manager), with in-office perks indicating an office-first culture. No explicit remote policy mentioned, but flexible paid time off is offered.
- **Notable perks**: 90% company-paid medical, dental, and vision; onsite gym & discounted memberships; free breakfast Mondays, daily coffee/snacks, free lunch Fridays, weekly happy hour; competitive parental leave; comprehensive wellness program; employee equity; competitive compensation.
- **Engineering culture**: Led by CTO Luis Carballo (former CTO of Cencor, built BIVA stock exchange infrastructure). Focus on cloud-native, multi-asset class platform. Open roles include Software Engineer (full-stack and front-end) and Product Manager.

## Sources
1. [octaura.com](https://octaura.com/)
2. [octaura.com/about/](https://octaura.com/about/)
3. [job-boards.greenhouse.io/octaura](http://job-boards.greenhouse.io/octaura)
4. [cbinsights.com](https://www.cbinsights.com/company/octaura)

## Other roles at Octaura

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