---
title: 'Platform Support Engineer - Vendor Platform at Sieve'
canonical: 'https://feeny.ai/job/platform-support-engineer-vendor-platform-sieve-india-8k8h89t8y3g8'
type: 'job'
last_seen: '2026-11-12'
---

# Platform Support Engineer - Vendor Platform at Sieve

- **Company:** Sieve
- **Location:** India
- **Employment:** full-time
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-12
- **Apply:** https://jobs.ashbyhq.com/sieve/a782b7f3-af88-44db-8d04-aac2e004c168

## Job description

## About Us

Sieve is a multi-modal lab curating the world's highest-quality training datasets, spanning video, audio, images, text, and 3D. We combine exabyte-scale data infrastructure and novel multimodal understanding techniques that push the frontier of foundation models. Video alone makes up 80% of internet traffic, and across modalities, data has become the enabling medium powering creativity, communication, gaming, AR/VR, and robotics. Sieve exists to solve the biggest bottleneck in the growth of these applications: high-quality training data. We partner with top AI labs and did $XXM last quarter alone, as a team of ~30 people. We also raised our Series A from Tier 1 firms such as Matrix Partners, Swift Ventures, Y Combinator, and AI Grant.

## Why Now

Sieve is one of the most capital-efficient teams in AI, with roughly 50 people serving the world's leading AI labs across every major data modality. You'll join early, own problems end-to-end, and watch your work ship directly into the models defining the frontier.

## About the role

We’re looking for a Platform Support Engineer based in India to support our Product Platform team, primarily on the vendor platform. You’ll keep existing workflows running reliably, investigate technical issues, and reduce the support and maintenance burden on the core engineering team. This role focuses on production support, troubleshooting, bug fixes, and operational improvements. It does not own feature development or a product roadmap.

## What you’ll do

- Investigate and resolve application errors, integration failures, data discrepancies, and configuration issues.
- Triage support requests, assess impact, and communicate progress through resolution.
- Use logs, monitoring tools, API testing, and database queries to identify root causes.
- Make targeted, well-tested bug fixes and maintenance changes through established review processes.
- Write small internal scripts to automate repetitive support tasks.
- Improve troubleshooting guides, runbooks, and alerts to reduce recurring issues.
- Support release validation and post-release monitoring.
- Escalate issues requiring architectural changes or new functionality with clear evidence and reproduction steps.
- Maintain clear handoffs and agreed working-hour overlap with the core Product Platform team.

## What we’re looking for

- 2+ years of professional experience in software engineering, application support engineering, production support, or a similar technical role.
- Hands-on experience troubleshooting production applications and APIs.
- Working knowledge of SQL and relational databases.
- Ability to read an existing codebase and make focused, well-tested fixes.
- Familiarity with logs, monitoring tools, Git, and code review processes.
- Good judgment when working with production systems, sensitive data, and access permissions.
- Clear written and verbal communication, especially when explaining issues and handing work across time zones.
- An interest in supporting and improving an established platform.

## Nice to have

- Experience with vendor, supplier, marketplace, or partner platforms.
- Familiarity with third-party integrations, background jobs, and cloud environments.
- Experience documenting root causes and automating routine support work.

What success looks like

- Support issues are triaged promptly and resolved accurately.
- The core platform team spends less time on routine investigations and maintenance.
- Recurring issues decrease through durable fixes and better operational procedures.
- Documentation and handoffs make future issues easier to resolve.
- Changes stay focused on support and maintenance; new feature requests go through the core team’s prioritization process.

## About Sieve

## Company Overview
- **One-liner**: Sieve is an AI research lab and platform focused on building high-quality multimodal data (video, audio, image, and interaction data) and infrastructure for training frontier AI models.
- **Entity Type**: Private (Seed-stage)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2022
- **Founders**: Mokshith Voodarla (CEO) and Abhinav "Abhi" Ayalur (CTO)

## Core Business
- Primary industry: Artificial Intelligence / Data Infrastructure / Computer Vision
- Target customers: Frontier AI labs, Fortune 100 companies, and fast-growing AI startups working on generative media, robotics, computer use, world models, and agentic systems (primarily B2B Enterprise).
- Mission statement: To build the data and environments that frontier AI labs use to train the next generation of multimodal systems.

## Products & Services
- **Sieve Platform (sievedata.com)**: A development platform to discover, design, and run AI features at scale. It offers pre-built, production-ready apps and models (e.g., `sieve/speech_transcriber` for transcription, `sieve/seamless_text2text` for translation) that can be used via a single API call. The platform provides no-code interfaces, reliable infrastructure, and primitives like queues and async jobs. It is focused on making it easy to combine multiple AI models into complex applications (e.g., video dubbing, translation). [docs.sievedata.com]
- **Sieve Data Lab (sieve.ai)**: A multimodal data lab offering high-quality video, audio, image, and interaction datasets for frontier AI. Services include custom data collection, indexing billions of data points, filtering for semantics and rights, adding dense annotations (transcripts, object labels, UI events), and secure delivery with end-to-end encryption and SOC 2 Type 2 compliance. [sieve.ai]
- **Video AI API (Beta)**: A recently launched API that allows developers to use Sieve's pre-built AI apps and models for video processing in a single call. [sievedata.com]

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Raised approximately **$4M** in a seed round in 2022. [ycombinator.com, sievedata.com]
- **Notable Investors/Partners**: Y Combinator (Winter 2022 batch, with Diana Hu as Primary Partner), AI Grant (Nat Friedman & Daniel Gross). [ycombinator.com, sieve.ai/about]
- **Growth Signals**: The company has evolved from a general AI platform to a specialized research lab focusing on the critical bottleneck of training data for multimodal AI. It has attracted the trust of "frontier AI labs, Fortune 100 companies, and fast-growing AI startups." The team size is listed as 18 on Y Combinator (2022) and they are actively hiring for multiple engineering roles through the end of 2026, indicating scaling. [ycombinator.com, jobs.ashbyhq.com]

## Competitive Advantages
- **Focus on Data as a Moat**: Sieve is explicitly structured as a "research lab exclusively focused on video data," identifying that high-quality training data is the primary bottleneck for the next generation of AI (video, audio, robotics, agentic systems). [ycombinator.com]
- **End-to-End Data Service**: They provide a complete pipeline from custom collection and indexing to dense annotation and secure delivery, unlike many competitors who only offer one piece.
- **Deep Research Partnerships**: The team works directly with leading AI researchers to understand model bottlenecks and design high-signal datasets, creating a tight feedback loop between research needs and data production.
- **Strong Founder-Market Fit**: Founders Mokshith Voodarla (Scale AI, NVIDIA) and Abhinav Ayalur (NVIDIA, Niantic) have direct experience in building computer-vision systems and experiencing the data difficulties first-hand.

## Strategic Focus
- **Deliver Training Data for Frontier AI**: Sieve’s current priority is to scale its exabyte-scale infrastructure and novel multimodal understanding techniques to create datasets for video, audio, images, software, robotics, and interactive worlds. [sieve.ai/about]
- **Enable Complex AI Use Cases**: The platform side focuses on making it easy for developers to combine multiple models to build production-ready AI features (like translation, dubbing) quickly.
- **Data Security and Compliance**: Emphasizing secure, compliant data delivery with SOC 2 controls is a key priority for servicing Fortune 100 companies.

## Why Work Here
- **Culture**: The company describes itself as "tight-knit, fast-moving, and deeply customer-oriented." It is a "research lab to the core," combining frontier research with infrastructure and customer partnership. [sieve.ai/about]
- **Team**: The team brings together experience from NVIDIA, Scale AI, Zoox, and Niantic, providing exposure to top-tier expertise in AI and infrastructure. [sieve.ai/about]
- **Impact**: Employees will be working on the critical layer of data for the next generation of AI models (generative media, robotics, agents), offering a rare position at the forefront of AI research. [ycombinator.com]
- **Remote/Hybrid/Office**: The company is based in San Francisco, CA.
- **Open Roles**: As of mid-2026, they are actively hiring for **Applied Research Engineer**, **Distributed Systems Engineer**, **Product Engineer**, and **Software Engineer**, with salary ranges listed as $150K - $300K depending on role and experience. [jobs.ashbyhq.com, ycombinator.com]

## Sources
1. [docs.sievedata.com](https://docs.sievedata.com/guide/intro)
2. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/sieve)
3. [sieve.ai](https://www.sieve.ai/)
4. [sieve.ai/about](https://www.sieve.ai/about)
5. [ycombinator.com](https://www.ycombinator.com/companies/sieve)

## Other roles at Sieve

- [Member of Technical Staff, Security](https://feeny.ai/job/member-of-technical-staff-security-sieve-san-francisco-e2harr8bzd5w) — San Francisco, CA
- [Deployment Engineer](https://feeny.ai/job/deployment-engineer-sieve-san-francisco-4bsaqvkshp4e) — San Francisco, CA
- [Country Lead](https://feeny.ai/job/country-lead-sieve-remote-pnazxdrb8n8g)
- [Talent Operations](https://feeny.ai/job/talent-operations-sieve-san-francisco-e3h4mvdm6nac) — San Francisco, CA
- [Data Collection Partnerships Lead](https://feeny.ai/job/data-collection-partnerships-lead-sieve-san-francisco-6m4vwyfgbq4h) — San Francisco, CA
- [Member of Technical Staff, Computer Vision (Perception)](https://feeny.ai/job/member-of-technical-staff-computer-vision-perception-sieve-san-francisco-nbgf8j2bmke1) — San Francisco, CA
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- [Industrial Partnerships Lead, Physical AI](https://feeny.ai/job/industrial-partnerships-lead-physical-ai-sieve-san-francisco-399z6fq1nh8x) — San Francisco, CA
- [Forward Deployed Engineer, Physical AI](https://feeny.ai/job/forward-deployed-engineer-physical-ai-sieve-san-francisco-kcexg4yd4whn) — San Francisco, CA