---
title: 'Player Support Internship- Spring 2027 at Rush Street Interactive'
canonical: 'https://feeny.ai/job/player-support-internship-spring-2027-rush-street-interactive-nj-gj1sbqxtjgda'
type: 'job'
last_seen: '2026-09-15'
---

# Player Support Internship- Spring 2027 at Rush Street Interactive

- **Company:** Rush Street Interactive
- **Location:** , NJ
- **Compensation:** $16/hr
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/rushstreetinteractive/jobs/6185784004

## Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Ready to take the first step in your professional journey? Rush Street Interactive (RSI), a leader in the fast-growing iGaming industry, is offering a 12-week internship focused on customer support and player experience.

As a Player Support Intern, you’ll work alongside our Customer Support team to learn how we assist players, resolve concerns, and deliver positive experiences across RSI’s online gaming platforms. You’ll develop practical skills in customer communication, problem-solving, issue documentation, and escalation while gaining experience in a dynamic, technology-driven environment.

You’ll receive guidance from experienced team members, contribute to meaningful customer support initiatives, and gain firsthand insight into how exceptional service builds player trust, satisfaction, and loyalty.

What You'll Do:

- Learn how the Player Support team responds to customer questions and resolves account or platform-related concerns.
- Develop clear, empathetic, and professional communication skills across customer support channels.
- Assist with researching player inquiries, identifying solutions, and escalating more complex issues to the appropriate teams.
- Gain experience documenting customer interactions accurately and following established support procedures.
- Learn how RSI’s systems and tools help the team provide timely and consistent support.
- Contribute to projects designed to improve player satisfaction, support resources, or communication processes.
- Participate in training sessions, mentorship check-ins, and ongoing feedback to support your professional development.
- Build an understanding of customer support operations within a highly regulated and rapidly evolving industry.
- High-performing interns may be considered for future full-time opportunities within RSI’s Customer Support team.

What You'll Bring:

We’re seeking empathetic and motivated individuals who are eager to learn how excellent customer service creates loyal players and supports business success. You may be a great fit if you:

- Have strong written and verbal communication skills
- Enjoy helping others and finding solutions to problems
- Can remain patient, professional, and composed when handling customer concerns
- Are organized and attentive to detail
- Are interested in learning how technology supports exceptional customer experiences
- Can commit to 20–30 hours per week in a hybrid setting
- Are proactive, dependable, and collaborative
- Are comfortable working independently, receiving feedback, and asking questions

No previous iGaming or customer support experience is required—just bring your enthusiasm, empathy, and willingness to learn! This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates in eligible locations in the Continental US or Canada.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

Pay Range $16—$16 USD

What Makes Us Great:

- Comprehensive compensation
- Work-life balance initiatives
- Autonomy – we embrace personal freedom and responsibility
- Creativity – we are open to new ideas of how we can be better
- Growth – we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they do
- People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees: https://rushstreet.cdn.prismic.io/rushstreet/aiGqugeQX7-eWvvC_E-VerifyParticipationNotice-English%26Spanish-.pdf https://rushstreet.cdn.prismic.io/rushstreet/aiGqvQeQX7-eWvvD_RighttoWorkNotice-English%26Spanish-.pdf

## About Rush Street Interactive

## Company Overview
- **One-liner**: Rush Street Interactive (RSI) is a leading online gaming and entertainment company that operates real-money online casino, sports betting, and social gaming platforms across the Americas.
- **Entity Type**: Public (NYSE: RSI)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 2012
- **Founders**: Neil Bluhm (Executive Chairman) and Richard Schwartz (CEO)

## Core Business
- **Primary industry/industries**: Online Gaming & Gambling (Online Casino, Sports Betting, Social Gaming)
- **Target customers**: B2C – recreational gamblers and sports fans in the U.S., Canada, and Latin America
- **Mission or purpose statement**: "To engage and delight players by delivering friendly, fun and fair betting experiences." [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about)

## Products & Services
- **BetRivers.com**: Real-money online casino and sportsbook brand in the U.S. and Canada.
- **PlaySugarHouse.com**: Real-money online casino and sportsbook brand in the U.S.
- **RushBet.co**: Leading online casino and sportsbook brand across Latin America.
- **BetRivers Poker Network**: Multi-state online poker network launched in June 2025, unifying players across four U.S. states. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/)
- **Social Gaming**: Free-to-play games using virtual credits (where permitted).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed in this search; as a public company, analyst reports and stock prices are available (ticker: RSI).
- **Key Metric**: The company announced Q1 2026 results and raised full-year guidance on April 28, 2026. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/)
- **Notable Investors/Partners**: Sightline Payments (launched integrated payments debit solution in September 2025). [rushstreetinteractive.com](https://www.rushstreetinteractive.com/)
- **Growth Signals**: 
  - 10% headcount growth year-over-year, with 800+ total employees across 9 global offices and 25 countries. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers)
  - Operating real-money online casino, online sports betting, and/or retail sports betting in 16 U.S. states and 4 international markets (per 2026 10-K). [stocklight.com](https://stocklight.com/stocks/us/nyse-rsi/rush-street-interactive/annual-reports/nyse-rsi-2026-10K-26649869.pdf)
  - Multiple industry awards: EGR North America Operator of the Year, Casino Operator of the Year, Customer Service Operator of the Year, Social Gaming Operator of the Year, Digital Operator of the Year (2020-2024). [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about)
  - 5,500+ monthly average active users. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/)

## Competitive Advantages
- **First-to-market innovation**: Industry's first integrated payments debit solution (in partnership with Sightline Payments), launched BetRivers Poker Network across multiple states.
- **Multi-channel integration**: Building bridges between online, social, and land-based gaming to create integrated player experiences.
- **Strong brand portfolio**: Three major consumer-facing brands (BetRivers, PlaySugarHouse, RushBet) covering U.S., Canada, and Latin America.
- **Award-winning customer service**: Consistently recognized as Customer Service Operator of the Year (EGR North America).
- **Player-first mission**: Commitment to industry-leading responsible gaming practices and transparency.

## Strategic Focus
- Expanding geographic footprint: Already in 16 U.S. states and 4 international markets with ambition for further growth.
- Product innovation: Launch of multi-state poker network and integrated payments solutions.
- Technology leadership: Appointment of Shubham Tyagi as CTO (September 2025) signals focus on tech-forward strategy. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/)
- Talent development: 15% of employees promoted internally, demonstrating a commitment to internal mobility. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about)

## Why Work Here
- **Culture**: "Treat employees like they make a difference, and they will." The company emphasizes openness, transparency, and access to leadership at all levels, including the CEO. Core values: **Fun, Fair, Friendly, Focused**. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers)
- **Empowerment**: "We don't hire smart people and tell them what to do, we ask them what to do!" — every employee has a daily impact on products and the company. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about)
- **Growth opportunities**: 15% of employees promoted internally. The company invests in personal and professional growth, viewing "personal growth is business growth." [rushstreetinteractive.com](https://www.rushstreetinteractive.com/about)
- **Remote/office policy**: Mix of remote and in-office roles available. With 9 global offices (including USA, Canada, Estonia, Malta, Serbia) and employees in 23 countries, many roles are location-flexible. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers)
- **Global team**: 800+ employees across 25 countries, offering a diverse and international work environment. [rushstreetinteractive.com](https://www.rushstreetinteractive.com/careers)
- **Recognition**: Multiple EGR North America "Operator of the Year" awards highlight industry respect and a strong brand to work for.

## Sources
1. [Rush Street Interactive Official Site](https://www.rushstreetinteractive.com/)
2. [Rush Street Interactive About Page](https://www.rushstreetinteractive.com/about)
3. [Rush Street Interactive Careers Page](https://www.rushstreetinteractive.com/careers)
4. [Jobs at Rush Street Interactive (Greenhouse)](http://job-boards.greenhouse.io/rushstreetinteractive)
5. [Rush Street Interactive 2026 Form 10-K Annual Report](https://stocklight.com/stocks/us/nyse-rsi/rush-street-interactive/annual-reports/nyse-rsi-2026-10K-26649869.pdf)

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