---
title: 'Post Close Operations Associate at Figure Lending'
canonical: 'https://feeny.ai/job/post-close-operations-associate-figure-lending-reno-6q4y099bw27a'
type: 'job'
last_seen: '2026-09-09'
---

# Post Close Operations Associate at Figure Lending

- **Company:** Figure Lending
- **Location:** Reno, NV
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/figure/jobs/8672260002

## Job description

## About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of [Forbes’ Most Innovative Fintech Startups in 2025](https://www.forbes.com/lists/fintech50/) and [Fast Company’s Most Innovative Companies in Finance and Personal Finance](https://www.fastcompany.com/91269557/finance-personal-finance-most-innovative-companies-2025).

## About the Role

Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the Figure HELOC post close process from beginning to end, leveraging your experience and expertise of the role to ensure we have recordable security instruments . The Post Close Operations Associate will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage. Join this innovative team and make a big impact!

## What You’ll Do

- Partner with customer operations and processing to ensure a smooth post close mortgage process
- Provide exceptional customer service to both internal and external customers
- Be process focused and continuously look for opportunities for improvements and efficiencies
- Work independently to prioritize work based on investor delivery expiration and closing dates
- Handle tasks such as printing, signing, notarizing, and recording relevant documents
- Process paper Assignments of Mortgage (AOMs) related to loan sales and securitizations
- Manage the Power of Attorney (POA) and AOM process for Private Label Partners until 100% of volume is on DART
- Oversee the onboarding and offboarding of DART loans via AOMs, ensuring timely and accurate processing
- Manage the processing of new PLDs, document revisions, and handling of tax affidavits, FP7, and other necessary paperwork in collaboration with our vendors.
- Address security instrument exceptions and lien release issues, including conducting county research, outreach, and resolving recording exceptions.
- Manage RSD tasks when closing defects are identified, dispositioning appropriately for next steps.
- Manage outreach efforts for unsecured liens, including calls, emails, FedEx letters, and SandCastle orders.
- Process documents for closing  appointments as necessary
- Handle curative efforts such as Scrivener's Affidavits and other document corrections, ensuring all documentation is accurate and compliant.
- Monitor the recording stage audit and ensure accountability for all security instruments (SIs), working with vendors to resolve outstanding liens and secure recorded SIs.
- Oversee the  process for FNMA loan delivery and  MERS registration
- Perform additional duties as assigned to support the team and company operations

## What We Look For

- 1+ year of administrative and/ or customer-facing experience
- Ability to work and thrive in a fast-paced, startup environment with little direction and  meet tight deadlines
- Proven ability to provide professional and concise communications with cross-functional teams and resolve any issues, including suspense conditions, within response deadlines
- Exceptional customer service skills to work with external customers
- Ability to organize and manage a large pipeline of loans
- Analytical skills and drive to look for process improvements and ways to digitize and automate processes
- Ability to navigate G-Suite (Docs, Sheets, Slides) and Google Drive to manage information and collaborate with team members through Slack.

## Preferred Experience

- Experience in residential mortgage lending with Post-Closing experience
- In-depth knowledge of HELOC loans, FNMA, FHLMC, and private investor products
- Thorough understanding of Federal and State regulations, including but not limited to  HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM.
- Knowledge of State and County recording requirements and needs
- Adhere to all company security policies and data handling procedures.
- Complete mandatory security awareness training within required timeframes.
- Promptly report any suspected security incidents or suspicious activity to the Security team.

Salary

- Base Compensation Range: $25/hr
- 15% bonus target, paid monthly

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

## Benefits

- Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our [California Employee](https://www.figure.com/ca-employee-privacy-notice/) and [General Workforce Privacy Notice](https://www.figure.com/workforce-privacy-notice/) for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-MM1 #LI-Hybrid

## About Figure Lending

## Company Overview
- **One-liner**: Figure is a financial technology company leveraging blockchain and AI to originate and securitize home equity lines of credit and other consumer loan products.
- **Entity Type**: Public (NASDAQ: FIGR)
- **Headquarters**: New York City, New York, United States
- **Founded**: 2018
- **Founders**: Mike Cagney (Co-Founder, Executive Chairman), June Ou (Co-Founder, Advisor, Board Member)

## Core Business
- **Primary industry**: Financial Services – Consumer Lending / Fintech
- **Target customers**: B2C (homeowners seeking HELOCs, cash-out refinance, crypto-backed loans) and B2B (350+ partner banks, credit unions, fintechs, home improvement companies)
- **Mission / Purpose**: “Building the future of capital markets at the intersection of blockchain and AI” – reducing costs and increasing efficiency in the private credit marketplace.

## Products & Services
- **Figure HELOC**: Home equity line of credit – approval in under 5 minutes, funding in as few as 5 days. Rates as low as 6.75% APR. Borrow up to $750,000. [figure.com](https://www.figure.com/)
- **Crypto-Backed Loan**: Borrow against BTC, ETH, or SOL with interest-only payments for a 12-month term. [figure.com](https://www.figure.com/)
- **DSCR Refinance**: Debt Service Coverage Ratio refinance for real estate investors using rental income (not personal income) for qualification. [figure.com](https://www.figure.com/)
- **Cash-Out Refinance**: Consolidate debt or access equity with a single monthly payment. [figure.com](https://www.figure.com/)
- **Democratized Prime**: Lend cash or crypto for up to 9% yield, or borrow with a Flex Rate Loan. [figure.com](https://www.figure.com/)
- **YLDS Stablecoin**: SEC-approved interest-bearing stablecoin issued by Figure. [figure.com](https://www.figure.com/about/)

## Market Standing
- **Valuation / Market Cap**: Not disclosed (public company; market cap not provided in search results)
- **Key Metrics**:
  - **Annual Revenue**: $506.9M (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/figuretechnologies)
  - **Total Funding**: $2.6B across 16 rounds [linkedin.com](https://www.linkedin.com/company/figuretechnologies)
  - **Headcount**: 469 employees (+35.3% YoY) [linkedin.com](https://www.linkedin.com/company/figuretechnologies)
  - **Scale**: $25B+ equity unlocked, 253K+ households served [figure.com](https://www.figure.com/)
  - **Market Position**: #1 non-bank HELOC lender in the U.S.; 40% of HELOC volume transacted on Figure Connect; 75% market share in real-world asset tokenization [figure.com](https://www.figure.com/about/)
- **Notable Investors / Partners**: Goldman Sachs, J.P. Morgan, Barclays, Jefferies (HELOC securitization ratings); Janus Henderson (first sale of crypto-backed loan pool); partnerships with OpenAI GPT, Google Gemini [figure.com](https://www.figure.com/about/)
- **Growth Signals**: Acquired HomeBridge Financial Services (2021); first SEC-approved interest-bearing stablecoin; AAA-rated HELOC securitizations; processing costs slashed 20x in 2025 alone.

## Competitive Advantages
- **Blockchain-native platform** that removes intermediaries, enabling faster approvals and lower costs.
- **AI-enhanced lending** (powered by OpenAI GPT, Google Gemini) for near-instant underwriting.
- **Vertically integrated capital markets platform** – origination, custody, trading, and securitization of whole loans.
- **First-mover status**: First SEC-approved interest-bearing stablecoin, first non-bank to achieve AAA-rated HELOC securitizations.
- **Broad partner network**: 350+ B2B partners embedding Figure’s technology.

## Strategic Focus
- **Expand the capital markets platform** to cover consumer assets beyond home equity (e.g., crypto-backed loans, DSCR refinance).
- **Scale stablecoin (YLDS)** for institutional and retail use.
- **Continue AI and blockchain integration** to further reduce costs and improve speed.
- **Grow loan origination volume** through partner channels and direct-to-consumer digital experience.

## Why Work Here
- **Culture & Values**: “Good people, shared values, & a supportive environment” – emphasis on inclusion, innovation, customer success, and integrity. [figure.com](https://www.figure.com/careers/)
- **Work Model**: Hybrid / remote flexibility – offices in San Francisco, CA; New York, NY; Reno, NV; St. Louis, MO; Charlotte, NC. Many roles listed as “Remote” (e.g., Director, Crypto Protocols; Product Counsel, Crypto). [greenhouse.io](https://job-boards.greenhouse.io/figure/jobs/8451115002)
- **Growth Trajectory**: Rapid headcount growth (+35% YoY) and public-company status signal strong scaling phase.
- **Engineering & Innovation**: Opportunity to work at the intersection of blockchain, AI, and consumer finance; teams building protocols, stablecoins, and AI-driven lending.
- **Diversity & Inclusion**: Equal Opportunity Employer committed to mutual respect. [figure.com](https://www.figure.com/careers/)
- **Perks & Recognition**: Named to Fast Company’s Most Innovative Companies (2024, 2025); Investopedia Best HELOC 2025; Money.com 2025.

## Sources
1. [figure.com/about](https://www.figure.com/about/) – Company overview, metrics, leadership, awards
2. [figure.com](https://www.figure.com/) – Product descriptions, rates, blockchain/AI positioning
3. [figure.com/careers](https://www.figure.com/careers/) – Culture, values, office locations, EEO statement
4. [linkedin.com/company/figuretechnologies](https://www.linkedin.com/company/figuretechnologies) – Headcount, revenue, funding, stock symbol, open positions
5. [job-boards.greenhouse.io/figure](https://job-boards.greenhouse.io/figure/jobs/8451115002) – Current job listings, remote/hybrid indicators

## Other roles at Figure Lending

- [Senior Marketing Manager, ABM](https://feeny.ai/job/senior-marketing-manager-abm-figure-lending-remote-69dfj29p8xkb)
- [Site Operations Manager](https://feeny.ai/job/site-operations-manager-figure-lending-reno-5876kmtd1z7m) — Reno, NV
- [Director, Digital Assets FinOps](https://feeny.ai/job/director-digital-assets-finops-figure-lending-remote-2mhykb445zwb)
- [Workforce Management Forecasting Analyst](https://feeny.ai/job/workforce-management-forecasting-analyst-figure-lending-reno-msvx6d1rhv46) — Reno, NV / Charlotte, NC
- [Director of Treasury & Financial Operations](https://feeny.ai/job/director-of-treasury-financial-operations-figure-lending-new-york-8jwjx2szeh5y) — New York, NY
- [Director, Partnerships - Banks & Credit Unions](https://feeny.ai/job/director-partnerships-banks-credit-unions-figure-lending-remote-1facjh0scmtv)
- [Customer Success Associate](https://feeny.ai/job/customer-success-associate-figure-lending-honolulu-16fd6p7bm4cr) — Honolulu, HI
- [Team Manager](https://feeny.ai/job/team-manager-figure-lending-dallas-8tcvpf15sqx8) — Dallas, TX
- [Senior Manager of SEC Reporting & Technical Accounting](https://feeny.ai/job/senior-manager-of-sec-reporting-technical-accounting-figure-lending-remote-pt541jkfxzkx)
- [Director, Revenue Accounting](https://feeny.ai/job/director-revenue-accounting-figure-lending-remote-1n9jhr2sv33z)