--- title: 'PostgreSQL Database Support Engineer - EMEA (Remote) at Percona' canonical: 'https://feeny.ai/job/postgresql-database-support-engineer-emea-remote-percona-emea-5et4ne0n0qsz' type: 'job' last_seen: '2026-09-10' --- # PostgreSQL Database Support Engineer - EMEA (Remote) at Percona - **Company:** Percona - **Location:** EMEA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/percona/99ee2a07-7925-4b8e-9b3c-fb5e43cacc50 ## Job description Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. ## What you’ll be doing… You’ll be teaming with some of the most well-known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases. This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous. Your main responsibility will be helping our customers’ DBA teams when they need expert assistance.  You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. For more serious and production-impacting issues, you’ll perform screen-sharing sessions to help them quickly navigate and resolve issues. When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer-facing knowledge base for more frequently seen issues, and hosting webinars amongst other things. This is a remote role, so you can be located anywhere in the world. All you need is a decent, stable internet connection. What Have You Done: - Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules - Be a skilled with some of the PostgreSQL ecosystem of tools and technologies - Knowledgeable about performance tuning, query optimization, & index tuning - Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery - Some experience with high availability solutions (replication, routers, proxies, etc) - Exposure and practice with zero-downtime procedures - Good understanding of monitoring requirements - Demonstrable experience of administering Linux based systems - Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues - Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve - Availability to travel for the occasional team meeting, conference or customer visit - Experience working with customers in English - Very desirable to have related Kubernetes knowledge What Would Make You Stand Out: - MySQL knowledge - Experience working in SLA-bound operations - OpenSource Community contributions (could be a blog) - Good practice with working over screen-sharing/phone - Patroni / Repmgr / Stolon - Cloud Services such as AWS and RDS, Azure, GCP - Percona Monitoring & Management (PMM) and other monitoring tools - Configuration management solutions such as Ansible, Puppet or Chef - Good grasp of ANSI SQL 92 to 2016 and ability to write/rewrite SQL statements involving Window functions and recursive CTEs - Indexing methods including Full-Text Indexing - Contrib Modules of PostgreSQL - Most popular extensions - pg_repack, pg_partman, pg_audit etc - Foreign Data Wrappers of PostgreSQL (postgres_fdw, oracle_fdw, tde_fdw, file_fdw etc) - Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc) - Experience programming in C Why Percona? At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB. Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology. If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk! Connect with us and stay up to date on our latest news and developments by following us on [LinkedIn](https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&heroEntityKey=urn:li:organization:421929&keywords=percona&origin=RICH_QUERY_TYPEAHEAD_HISTORY&position=0&searchId=29912b91-aeb0-4aa6-b3ab-fc70c59fa57f&sid=u0N) and [Twitter](https://twitter.com/Percona?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor). We look forward to connecting with you! ## About Percona ## Company Overview - **One-liner**: Percona builds enterprise-grade open source database software and provides expert support, managed services, and training for MySQL, PostgreSQL, MongoDB, Valkey/Redis, and MariaDB, with a focus on freedom from vendor lock-in. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Global (Remote-first); no single physical office disclosed in sources - **Founded**: 2006 - **Founders**: Peter Zaitsev and Vadim Tkachenko ## Core Business - **Primary industry**: Database software and services (open source infrastructure) - **Target customers**: B2B – Enterprises and SMBs running database workloads on-premises, in the cloud, or on Kubernetes - **Mission / Purpose**: “We believe in open source. Full stop.” – Defending open source since 2006, building software that’s free from lock-in, licensing traps, and vendor agendas. ## Products & Services - **Percona Server for MySQL**: Enterprise-grade, drop-in replacement for MySQL with enhanced performance, security, and observability. - **Percona Distribution for PostgreSQL**: Open source PostgreSQL distribution with bundled extensions, tools, and Kubernetes Operator. - **Percona Distribution for MongoDB**: Production-ready MongoDB distribution with advanced management and backup tools. - **Percona for Valkey / Redis**: Support and tooling for Valkey and Redis, including Kubernetes Operators and performance tuning. - **Expert Support**: 24×7 incident response, troubleshooting, and advisory for all supported databases. - **ExpertOps Proactive Database Management**: Hands-on, proactive management to keep environments stable, tuned, and monitored. - **Managed Services**: Project-based consulting, architecture changes, and deep technical problem solving. - **Training**: Instructor-led, hands-on training for MySQL, PostgreSQL, MongoDB, and Valkey/Redis. - **Percona Monitoring and Management (PMM)**: Free, open source database observability platform (PMM 3.0.0 released in 2025). - **Percona Toolkit & XtraBackup**: Command-line tool sets and backup solutions for MySQL/MariaDB. - **Kubernetes Operators**: Certified Kubernetes Services Provider for MySQL, PostgreSQL, and MongoDB. ## Market Standing - **Valuation / Market Cap**: Not publicly available (private company) - **Key Metric**: 4.2 million+ downloads per month; 350 teammates across 52 countries - **Notable Investors / Partners**: None disclosed (bootstrapped) - **Growth Signals**: - Launched Valkey packages and support in 2025 - Released PG_TDE Extension and PMM 3.0.0 - Named a Kubernetes Certified Services Provider for MySQL, PostgreSQL, and MongoDB - 2024 Inc. Best Workplaces award winner - High employee satisfaction: 92% approve of CEO, 93% job satisfaction, 85% would recommend to a friend (from careers page) ## Competitive Advantages - **Vendor‑neutral, open source commitment**: No lock‑in, no bloated licensing fees – full control remains with the customer. - **Multi‑database expertise**: Deep support across MySQL, PostgreSQL, MongoDB, Valkey/Redis, and MariaDB. - **Engineering‑led culture**: Actively contributes code and tooling upstream; runs Percona Live community events. - **Remote‑first since 2006**: Mature distributed work model with proven global talent acquisition. - **Kubernetes native**: Certified Kubernetes Service Provider, enabling consistent deployment across on‑prem, hybrid, and multi‑cloud. ## Strategic Focus - **Modernize for AI & analytics**: Help customers handle emerging workloads without replatforming or feature lock‑in. - **Security & sovereignty**: Deliver transparent, verifiable database security that keeps data control and compliance in customer hands. - **Cost optimization**: Cut licensing waste and cloud overprovisioning through open source alternatives. - **Expand Valkey ecosystem**: Invest in Valkey as the open source fork of Redis, providing packages, operators, and support. - **Continuous innovation**: Release new features like PMM 3.0, PG_TDE, and Kubernetes Operators to stay ahead of enterprise needs. ## Why Work Here - **Remote‑only culture**: Fully remote since 2006; flexible hours and no geography constraint. - **Work‑life balance perks**: “FryDays” (quarterly 3‑day weekends), “Flow Day” (uninterrupted focus time), and a wellness allowance and counseling program. - **Learning & growth**: Dedicated Learning Academy; strong investment in personal and professional development. - **Values‑driven environment**: “Customer > Percona > Team > Me”, “Find a Better Way”, “Get Stuff Done” – results‑oriented with high autonomy. - **Great place to work**: 2024 Inc. Best Workplaces winner; 92% CEO approval, 93% job satisfaction, 93% positive view of colleagues. - **Diverse, global team**: Teammates in 52 countries; inclusive hiring across technical and non‑technical backgrounds. ## Sources 1. [percona.com/about](https://www.percona.com/about/) 2. [percona.com](https://www.percona.com/) 3. [percona.com/careers](https://www.percona.com/careers/) 4. [percona.com/resource/percona-overview](https://www.percona.com/resource/percona-overview/) 5. 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