--- title: 'Practice Manager - Community Animal Hospital at VetEvolve' canonical: 'https://feeny.ai/job/practice-manager-community-animal-hospital-vetevolve-easton-k05vvy4cy9vh' type: 'job' last_seen: '2026-09-09' --- # Practice Manager - Community Animal Hospital at VetEvolve - **Company:** VetEvolve - **Location:** Easton, MD - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/vetevolve/jobs/5375706008 ## Job description Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Veterinary Practice Manager  -  Community Animal Hospital in Easton, Maryland Position Summary: The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. Primary Responsibilities: - Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. - Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. - Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. - Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. - Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. - Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. - Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. - Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. - Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. - Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. - Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. - Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. - Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. - Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. - Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. - Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. - Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. - Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. - Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. - Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. - Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards. Qualifications: - Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. - Minimum of 3–5 years of leadership experience in a veterinary environment required. - Demonstrated success managing teams, driving operational performance, and improving client satisfaction. - Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. - Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. - Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. - Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. - Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. - Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. - Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. - Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. - Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. - Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. - Professional, neat appearance consistent with hospital standards. Continuing Education & Development - Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). - Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. - This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. Compensation and Benefits: - Compensation range $60-75k, commensurate with licensure and experience. - We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. Hours: - Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations Travel Requirements: - Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you. ## About VetEvolve ## Company Overview - **One-liner**: VetEvolve is a veterinary practice acquisition and support platform that partners with independent veterinary practices across the eastern United States to provide operational, clinical, and career growth support. - **Entity Type**: Private (funded through acquisitions; ownership structure not fully disclosed) - **Headquarters**: Not publicly listed on website, but senior leadership roles suggest a presence in the eastern U.S. (e.g., San Antonio, TX for CDO; likely other locations) - **Founded**: 2014 (roots trace back to 2006 with founders' military service) - **Founders**: Paul Habenicht and Nick Lodestro ## Core Business - **Primary industry**: Veterinary Services / Healthcare (Animal Health) - **Target customers**: B2B (independent veterinary practice owners seeking partnership) and B2C (veterinary professionals seeking employment) - **Mission/Purpose**: "We believe strong practices make for stronger care." They aim to strengthen the foundations of care and foster environments where people and practices can thrive. ## Products & Services - **Practice Acquisition & Partnership**: VetEvolve acquires or partners with independent veterinary practices, offering operational support, infrastructure, and clinical resources while maintaining the practice's local identity and clinical autonomy. - **Career Platform**: A structured ecosystem for veterinary professionals (vets, vet students, support staff, and leadership) with clear career pathways, mentorship, and operational support. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Network of 53 veterinary practices across 8 eastern states, recognized for sustained growth three years in a row. - **Notable Investors/Partners**: Leadership team includes Catherine Howell (CEO), Clayton Stanley (CDO, previously led acquisition of 180+ clinics at AmeriVet), Mike Polgardy (CFO), and Mayange Kane (COO). Founder roots in military service (Marine Reconnaissance). - **Growth Signals**: 117 open job postings on Greenhouse; expanding across multiple states (VA, WV, TN, NC, FL, KY, MD, PA); sustained growth recognition. ## Competitive Advantages - **Clinically Led Model**: Operations are designed to support clinical judgment, not control it—a key differentiator from some consolidators. - **Military-Inspired Culture**: Founding story rooted in Marine Reconnaissance values (core values, mission focus, team-based culture) creates a strong, purpose-driven organizational identity. - **Scaled Expertise**: Leadership has deep M&A experience (CDO Clayton Stanley scaled 180+ clinics at AmeriVet) and healthcare operations expertise (CEO Catherine Howell, former COO at Mass Advantage and Cancer Treatment Centers of America). - **Intentionally Moderate Growth**: "Grow with intention" philosophy avoids the burnout culture often associated with rapid roll-ups. ## Strategic Focus - **Geographic Expansion**: Currently operating in 8 eastern states (VA, WV, TN, NC, FL, KY, MD, PA) with active recruitment signals. - **Talent Pipeline Development**: Heavy investment in externships, new graduate pathways, and leadership development programs. - **Operational Scale**: Building infrastructure and analytics to support a growing network of practices. ## Why Work Here - **Culture**: "Care first" values with emphasis on clinical autonomy, collaboration, and sustainable growth. The company explicitly positions itself against burnout culture. - **Remote/Hybrid/Office**: Clinical roles are in-person at partner practices. Corporate roles may offer flexibility, but this is not explicitly stated. - **Career Development**: Structured pathways for all roles (licensed vets, new grads, support staff, leadership), including mentorship programs and externships. - **Unique Differentiator**: For veterans or those who value mission-driven, team-first cultures, the Marine Reconnaissance founding story provides a unique organizational bond. - **Growth Trajectory**: Recognized for sustained growth for three consecutive years, suggesting stability and expansion opportunity for employees. ## Sources 1. [VetEvolve Homepage](https://vetevolve.com/) 2. [VetEvolve Careers Page](https://vetevolve.com/careers/) 3. [VetEvolve About Page](https://vetevolve.com/about/) 4. [VetEvolve Practice List](https://vetevolve.com/about/practices/) 5. 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