---
title: 'Praktikant Service & Academy - Qualitäts- & Prozessmanagement (Mensch) at Neura Robotics'
canonical: 'https://feeny.ai/job/praktikant-service-academy-qualitats-prozessmanagement-mensch-neura-robotics-xwksf9e1maf5'
type: 'job'
last_seen: '2026-10-27'
---

# Praktikant Service & Academy - Qualitäts- & Prozessmanagement (Mensch) at Neura Robotics

- **Company:** [Neura Robotics](https://feeny.ai/companies/neura-robotics)
- **Location:** Metzingen, Germany / Riederich, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/neura-robotics-gmbh/3d041894-54fa-4392-836c-e8e6e84743cc

## Job description

Dokumentieren, wie NEURA arbeitet In einem schnell wachsenden Robotik-Unternehmen entscheiden gute Prozesse darüber, ob wir improvisieren oder skalieren. In diesem Praktikum hilfst du uns, unsere Arbeitsweise zu dokumentieren, unser Qualitätsmanagementsystem (QMS) aufzubauen und die ISO-Zertifizierung vorzubereiten. Außerdem unterstützt du strategische Projekte, die prägen, wie Service & Academy arbeitet. Du arbeitest mit Kolleginnen und Kollegen aus vielen Bereichen zusammen, lernst kennen, wie ein Unternehmen, das Roboter baut, von Anfang bis Ende funktioniert, und lieferst Ergebnisse, die auch nach deinem Praktikum im Einsatz bleiben. So arbeitest du Du bist Teil des Teams Service & Academy und berichtest an den Head of Service & Academy. Du arbeitest eng mit Prozessverantwortlichen im gesamten Unternehmen und mit der Qualität zusammen. Du bekommst eigene Aufgaben, klare Ziele und regelmäßiges Feedback und präsentierst deine Ergebnisse dem Management. Deine Mission & Herausforderungen Deine Aufgaben, nach Priorität:

1. Prozessdokumentation

- Erfassung bestehender Prozesse durch Interviews und Workshops mit Prozessverantwortlichen
- Dokumentation der Prozesse in einem klaren, einheitlichen Format (Prozesslandkarten, Beschreibungen, Rollen, Ein- und Ausgänge)
- Identifikation von Lücken, Inkonsistenzen und Verbesserungspotenzial sowie Vorschläge für Verbesserungen
- Aktualisierung der Prozessdokumentation in unserem Dokumentationssystem

1. QMS & ISO-Zertifizierung

- Unterstützung beim Aufbau und bei der Pflege unseres Qualitätsmanagementsystems
- Erstellung und Pflege von QMS-Dokumenten wie Verfahrensanweisungen, Arbeitsanweisungen, Formularen und Nachweisen
- Unterstützung bei der Vorbereitung der ISO-Zertifizierung, z. B. GAP-Analyse gegen die Norm, Sammlung von Nachweisen, Vorbereitung interner Audits und Nachverfolgung offener Maßnahmen
- Mitarbeit in der Dokumentenlenkung, inklusive Versionen, Freigaben und Schulungsnachweisen

1. Strategische Projekte

- Unterstützung des Managements von Service & Academy mit Analysen, Recherchen, Benchmarks und Präsentationen
- Aufbereitung von Daten, Berichten und Entscheidungsvorlagen
- Übernahme definierter Projektaufgaben, z. B. zu Servicepartnern, Ersatzteilen oder Trainingsthemen

Das bringst du mit Must-have:

- Eingeschrieben in einem Bachelor- oder Masterstudiengang, z. B. Wirtschaftsingenieurwesen, Betriebswirtschaft, Ingenieurwesen, Qualitätsmanagement oder vergleichbar
- Interesse an Prozessen, Qualitätsmanagement und strukturierter Arbeitsweise
- Sorgfältige, strukturierte und selbstständige Arbeitsweise mit hohem Blick für Details
- Fähigkeit, Themen schriftlich und im Gespräch klar zu erklären und mit Menschen aus verschiedenen Bereichen zu sprechen
- Gute Kenntnisse in MS Office, insbesondere Excel, PowerPoint und Word
- Gute Deutsch- und Englischkenntnisse
- Verfügbarkeit für mindestens 6 Monate [anpassen: Vollzeit / Werkstudent]

Nice to have:

- Erste Kenntnisse in ISO 9001 oder anderen Managementsystemnormen
- Erfahrung in der Prozessmodellierung (z. B. BPMN) oder mit Tools wie Visio, Miro oder Confluence
- Erste Erfahrung im technischen oder industriellen Umfeld, idealerweise Robotik oder Automatisierung
- Interesse an Robotik und eine praktische Herangehensweise

## About Neura Robotics

## Company Overview
- **One-liner**: NEURA Robotics develops cognitive robots that see, hear, feel, and learn, designed to work alongside humans in industrial, service, and household settings.
- **Entity Type**: Private (Series C — raised up to $1.4 billion as of 2025/2026)
- **Headquarters**: Metzingen, Germany (with offices in Bielefeld and Munich, and US locations in preparation)
- **Founded**: 2019
- **Founders**: David Reger

## Core Business
- **Primary industry/industries**: Cognitive Robotics, Humanoid Robotics, Industrial Automation, AI
- **Target customers**: B2B (industrial clients, integrators, strategic partners); also B2C via household robots like MiPA
- **Mission or purpose statement**: "We serve humanity by creating robots that give people back their time for what matters most. Our mission is to expand human potential through cognitive robotics that work safely alongside us."

## Products & Services
- **4NE1**: Production-ready humanoid robot designed for industrial workflows and everyday assistance, powered by proprietary AI (AURA). Built for mass production.
- **MAiRA (Multi-sensing Intelligent Robotic Assistant)**: The world's first cognitive robot arm — a collaborative robot that senses, responds, and adapts.
- **LARA (Lightweight Agile Robotic Assistant)**: Collaborative industrial robot for agile, lightweight automation tasks.
- **MiPA (My Intelligent Personal Assistant)**: Humanoid service and household robot for home assistance.
- **MAV (Multisensing Autonomous Vehicle)**: Mobile transport robot for logistics and material handling.
- **NEURA OmniSensor**: Proprietary sensor technology enabling robots to perceive their environment.
- **Neuraverse**: A global platform connecting robots, developers, and partners into a shared intelligence network where every deployment makes each robot smarter. Also serves as a marketplace for robotics applications.
- **NEURA Gyms**: Real-world training facilities where robots learn complex tasks in controlled environments to generate high-quality data for AI model validation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total investment >€100 million in 2023; Series C up to $1.4 billion (2025/2026); 2024 revenue in mid-double-digit million euros; 2025 target: triple-digit million euros
- **Notable Investors/Partners**: Lingotto Investment Management, BlueCrest Capital Management, InterAlpen Partners, Vsquared Ventures, HV Capital, Delta Electronics, C4 Ventures, Primepulse, L-Bank, Volvo Cars Tech Fund. Strategic partners include Qualcomm, Bosch, Schaeffler, NVIDIA, and AWS.
- **Growth Signals**: Over 1,400 employees from more than 45 countries (up from 300+ in 2024). Four of the world's ten largest robotics companies use NEURA's technology under their own brand. Deployed across Europe, US, China, and Japan. Europe's first production-ready humanoid robot (4NE1) launched.

## Competitive Advantages
- **Full vertical integration**: Develops all software, hardware, and platform technologies in-house, giving full control over performance, safety, and reliability.
- **Cognitive robotics pioneer**: Coined the term "cognitive robotics" — robots that perceive, learn, and adapt in real-time, unlike traditional industrial robots.
- **Neuraverse platform**: World's first platform connecting cognitive robots into a shared intelligence network, creating a data moat as every deployment improves all robots.
- **White-label partnerships**: Four of the top 10 global robotics companies OEM NEURA's technology, creating deep industry lock-in.
- **Diverse product range**: From collaborative robot arms (MAiRA, LARA) to humanoids (4NE1, MiPA) and autonomous vehicles (MAV), covering industrial, service, and household use cases.

## Strategic Focus
- **Scaling production**: Rapidly scaling robot production to meet growing demand, with Europe's first production-ready humanoid robot.
- **Expanding the Neuraverse**: Building the world's largest repository of real-world robotics data through shared learning across all deployed robots.
- **Global expansion**: Establishing US operations and strengthening presence in Japan and China.
- **B2B platform strategy**: Moving beyond hardware to become a platform company via the Neuraverse marketplace and NEURA Gyms.
- **Partnership ecosystem**: Deepening relationships with strategic partners like Bosch, Schaeffler, Qualcomm, NVIDIA, and AWS.

## Why Work Here
- **Culture**: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- **Flexibility**: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- **Team**: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- **Growth & Development**: Support for personal and professional growth via Udemy training platform and more.
- **Compensation**: Competitive salary package with exclusive employee discounts.
- **Perks**: Summer parties, company town hall meetings, and regular team celebrations.
- **Impact**: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- **Diversity**: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- **Application Process**: Fast — initial feedback within a few days, interviews scheduled within two weeks.

## Sources
1. [neura-robotics.com](https://neura-robotics.com/)
2. [press.neura-robotics.com](https://press.neura-robotics.com/factsheet-neura-robotics-en/)
3. [neura-robotics.com/company-about-us](https://neura-robotics.com/company-about-us/)
4. [jobs.neura-robotics.com](https://jobs.neura-robotics.com/)
5. [neura-robotics.com/press](https://neura-robotics.com/press/)

## Other roles at Neura Robotics

- [Marketing Internship (Mensch)](https://feeny.ai/job/marketing-internship-mensch-neura-robotics-metzingen-yq7hcw158j01) — Metzingen, Germany / Riederich, Germany
- [Marketing Internship (human)](https://feeny.ai/job/marketing-internship-human-neura-robotics-metzingen-xxk79bwegn1a) — Metzingen, Germany / Riederich, Germany
- [Head of Cognitive Robot Arms (Mensch)](https://feeny.ai/job/head-of-cognitive-robot-arms-mensch-neura-robotics-metzingen-rk56am61r38r) — Metzingen, Germany / Riederich, Germany
- [Head of Cognitive Robot Arms (human)](https://feeny.ai/job/head-of-cognitive-robot-arms-human-neura-robotics-metzingen-q8mwpwy9yhsn) — Metzingen, Germany / Riederich, Germany
- [Teamlead AI Engineering - RoboGym (Mensch)](https://feeny.ai/job/teamlead-ai-engineering-robogym-mensch-neura-robotics-munich-5gjkbm214h83) — Munich, Germany
- [People Development Specialist – Competencies & Skills (Mensch)](https://feeny.ai/job/people-development-specialist-competencies-skills-mensch-neura-robotics-k29grx15cyeh) — Metzingen, Germany / Riederich, Germany
- [People Development Specialist – Competencies & Skills (human)](https://feeny.ai/job/people-development-specialist-competencies-skills-human-neura-robotics-metzingen-76yjtxjm3z1q) — Metzingen, Germany / Riederich, Germany
- [Marketing Internship (human)](https://feeny.ai/job/marketing-internship-human-neura-robotics-metzingen-0hxzyvgpfm6b) — Metzingen, Germany / Riederich, Germany
- [Marketing Internship with Focus on Events (human)](https://feeny.ai/job/marketing-internship-with-focus-on-events-human-neura-robotics-metzingen-nwa74pc8mcx9) — Metzingen, Germany / Riederich, Germany
- [Frontend Engineer - Cognitive Twin (Mensch)](https://feeny.ai/job/frontend-engineer-cognitive-twin-mensch-neura-robotics-metzingen-11bzbs0hwre0) — Metzingen, Germany / Riederich, Germany