---
title: 'Pre Sales - AI Solution Architect at Paytm'
canonical: 'https://feeny.ai/job/pre-sales-ai-solution-architect-paytm-noida-74fh25t7z7wv'
type: 'job'
last_seen: '2026-09-12'
---

# Pre Sales - AI Solution Architect at Paytm

- **Company:** Paytm
- **Location:** Noida, Uttar Pradesh
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/paytm/e825fb5a-2ede-43ab-84dd-90e00dd9e954

## Job description

## About Us

Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.

## About The Team

Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems.

## About the Role

We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience.

## Key Responsibilities

Customer Journey and Workflow Design  Map end-to-end customer journeys across sales, support, and operations.  Identify high-impact automation opportunities.  Design agent-driven workflows across systems and teams. Solution Architecture  Design agentic AI systems including orchestration, APIs, and integrations.  Combine LLMs, rules, and enterprise systems into scalable architectures. Business Value Articulation  Translate solutions into measurable outcomes such as cost reduction and conversion uplift.  Support deal teams with ROI narratives. POC and Deployment  Lead proof-of-concept (POC) engagements with clear success metrics.  Ensure POCs convert to production deployments. Stakeholder Engagement  Engage both business and technical stakeholders.  Effectively handle skepticism stemming from prior enterprise AI failures. Reusable Playbooks  Build repeatable solution frameworks across industries.  Enable sales teams with structured use cases. Superpowers & Skills That Will Help You Succeed  5–8 years of experience in AI/ML, SaaS, or workflow automation.  Proven track record of working successfully with enterprise customers.  Strong foundational understanding of customer journeys and core business processes.  Technical familiarity with APIs, system integrations, and complex enterprise software architectures.  Exceptional communication skills, with the ability to bridge the gap and communicate effectively with both technical engineers and business stakeholders.

## Key Result Areas (KRAs)

 Deal Impact: Influence deal progression and maximize win rates.  POC Conversion: Successfully convert pilots to full production deployments.  Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business metrics.  Workflow Depth: Build strong, highly repeatable use cases across diverse industries.  Customer Credibility: Establish deep trust and strategic advisory standing with enterprise stakeholders. Culture & Compensation

Why Join Us? We foster a merit-based culture that thrives on self-motivated & driven individuals who are set out to build a successful career in India’s fastest-growing Fintech Organization. We offer an agile & democratic setup that gives space to your creativity, provides the opportunity to work at a massive scale, and encourages diverse perspectives at all times.

## Compensation Wealth Creation

If you are the right fit, we believe in creating wealth for you. With an enviable 500 million+ registered users, 21 million+ merchants, and unparalleled depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants—and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

## About Paytm

## Company Overview
- **One-liner**: Paytm is India’s leading full-stack payments and financial services platform, enabling digital payments for consumers and merchants while distributing loans, insurance, and investment products.
- **Entity Type**: Public (NSE: PAYTM)
- **Headquarters**: Noida, Uttar Pradesh, India
- **Founded**: 2010
- **Founders**: Vijay Shekhar Sharma

## Core Business
- **Primary industries**: Payments, Financial Services, Marketing Services
- **Target customers**: B2C (consumers) and B2B (MSMEs, enterprises, online platforms)
- **Mission/purpose**: “To bring 500 million unserved and underserved Indians to the mainstream economy.” [paytm.com/about-us](https://paytm.com/about-us)

## Products & Services
- **Payment Services (Consumer & Merchant)**: QR code payments, Soundbox devices (with real‑time audio confirmation), All‑in‑One POS terminals, online payment gateway, UPI (including UPI Lite), and card acceptance. _Type_: Hardware + SaaS platform.
- **Financial Services Distribution**: Merchant loans, personal loans, insurance, and equity broking (via Paytm Money). _Type_: Service / marketplace.
- **Marketing Services**: Advertising, travel ticketing (bus, movies, flights), deals & gift vouchers. _Type_: Platform / marketplace.
- **Paytm Money Ltd**: Investment platform for mutual funds, stocks, NFOs. _Type_: App / brokerage.

## Market Standing
- **Valuation / Market Cap**: Not disclosed in provided sources (publicly traded; market cap fluctuates).
- **Key Metric**: Annual revenue estimated at **$758.2M** (LinkedIn, 2025); 39,368 active on‑roll employees in FY 2025. [linkedin.com/company/paytm](https://linkedin.com/company/paytm)
- **Notable Investors / Partners**: Not listed in provided sources (historically backed by SoftBank, Ant Financial, etc. – not verifiable from search results).
- **Growth Signals**: 18.7% YoY headcount growth (+4,811 people); serves **44M+ merchants** and **300M+ consumers**; deepened penetration in tier‑2/3 cities; successfully transitioned to a Third‑Party Application Provider (TPAP) for UPI under a multi‑bank model. [paytm.com/about-us](https://paytm.com/about-us), [paytm.com annual report](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

## Competitive Advantages
- **Full‑stack merchant payments leader** – owns the merchant relationship, aggregates all major payment instruments, negotiates rates, and provides cutting‑edge hardware (Soundbox, POS).
- **AI‑powered operations** – in‑house platforms Paytm ARMS (merchant lifecycle insights) and Periscope (fraud detection) automate onboarding, segmentation, pricing, and retention.
- **Largest fleet of Soundbox devices** on the street, creating a sticky subscription revenue stream.
- **Massive two‑sided ecosystem** (consumers + merchants) enabling high‑margin cross‑sell of loans, insurance, and marketing services.

## Strategic Focus
- **Payment‑led growth** – continue strengthening merchant payment leadership and expanding the omni‑channel platform.
- **Scale high‑margin financial services** – loan distribution, insurance, and equity broking.
- **Embed an AI‑first approach** across all products and internal processes to drive operating leverage.
- **Explore international expansion** of its technology‑led merchant payments and financial services distribution model. [paytm.com annual report](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

## Why Work Here
- **Benefits**: Medical insurance for self & family, wellness webinars, mental health support, maternity/paternity benefits, ESOPs, annual bonus, car lease, mobile device lease, employee discounts (Paytm Xtras), learning reimbursement, internal job mobility. [paytm.com/careers](https://paytm.com/careers)
- **Culture**: Innovation‑driven, purpose‑oriented (“simplify lives and fuel growth for millions”), with a strong emphasis on AI and technology. [paytm.com/careers](https://paytm.com/careers)
- **Work policy**: Most roles are **on‑site** (Noida, Mumbai, and other locations). [jobs.lever.co/paytm](https://jobs.lever.co/paytm)
- **Engineering culture**: Self‑driven learning, internal mobility, and the opportunity to work on products used by hundreds of millions of users.

## Sources
1. [Paytm Careers Page](https://paytm.com/careers)
2. [Paytm Job Openings (Lever)](https://jobs.lever.co/paytm)
3. [Paytm About Us](https://paytm.com/about-us)
4. [Paytm LinkedIn Profile](https://linkedin.com/company/paytm)
5. [Paytm Annual Report FY2024‑25 (PDF)](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

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