---
title: 'Pre-sales Engineer (EU/UK Based - Remote) at Duvo Inc'
canonical: 'https://feeny.ai/job/pre-sales-engineer-eu-uk-based-remote-duvo-inc-europe-united-kingdom-anf1rh31fqv7'
type: 'job'
last_seen: '2026-09-11'
---

# Pre-sales Engineer (EU/UK Based - Remote) at Duvo Inc

- **Company:** Duvo Inc
- **Location:** Europe / United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/duvo/1d7cc385-9431-4f05-9b67-3f2277668b64

## Job description

## About Duvo

Duvo helps large retailers and consumer-goods companies redesign and automate the operational processes that sit between systems and teams. Our agents execute the work end to end across ERPs, portals, inboxes, spreadsheets and phone calls, write the result back to the system of record, and provide evidence of what changed. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR.

## About the role

Enterprise operations still depend on people moving work across ERPs, portals, spreadsheets, email, and phone calls. Duvo maps how these workflows really operate, redesigns the process, and uses AI agents to run the better version end to end — working through APIs and secure browser sessions, requesting approval when needed, writing verified changes back to core systems, and producing proof of what happened. We focus on complex operational workflows in retail and consumer goods: supply chain, procurement, category management, merchandising, finance, and supplier management. Duvo raised a $15M seed round led by Index Ventures, with Northzone and Credo Ventures participating. We're growing the pre-sales team to keep pace with demand — you'll join an existing team, working closely with Account Executives in your region. This role sits between sales and engineering. You own the technical story in a deal, run the workshops with the customer's ops and IT people, and design the pilot that gets us from "this looks interesting" to a signed contract. You work closely with Account Executives in your region, report directly to Tom, and hand off cleanly to Forward Deployed Engineering once a pilot is signed. This is a senior individual contributor role — you won't have direct reports, but you'll shape the pre-sales playbook the team runs on.

## What you'll do

- Run discovery and process mapping with customer teams — systems, handoffs, exceptions, approvals — and turn it into a pilot scope with a clear Definition of Done.
- Connect the proposed solution to measurable business outcomes: margin, availability, working capital, revenue, or cycle time.
- Build and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets. No generic decks.
- Own the technical evaluation: security review, integration sizing, RFPs, architecture questions, and IT objections. Bring in Product or Engineering only when you genuinely need them.
- Guide customers through early platform testing — kickoffs, first workflow captures, and resolving issues before they stall the evaluation.
- Push back on scope, timelines, or success metrics that won't work — good judgment beats saying yes.
- Stay in the deal through pilot delivery, then hand it over cleanly to Forward Deployed Engineering so what was sold is what gets built.
- Build reusable demo assets, runbooks, and discovery patterns that make the whole team faster.

## Who you are

- 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers. Retail or consumer goods experience is a plus.
- Hands-on with modern AI systems — LLMs, agentic workflows, tool use, evaluation, and their practical limits — not just conversant in the concepts.
- Strong process discovery and systems thinking — you can understand an unfamiliar operation and find the leverage points.
- Comfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript. You don't need to be a software engineer, but you can investigate and prototype.
- Strong commercial judgment — you qualify use cases, size value, spot a buying signal, and know when to escalate.
- Excellent communication — you shift altitude quickly between operators, architects, and executives, and explain complex systems in plain English.
- A track record of crisp, discovery-led demos rather than long product monologues.
- Fluent English. Willingness to travel to customer sites.

You'll thrive here if you're

- Customer-obsessed, commercially aware, and comfortable operating in ambiguity.
- Fast and hands-on — you build the proof instead of waiting for a perfect spec.
- Low ego, high standards — you listen closely and change your view when the evidence changes.
- Honest about feasibility and risk, even when the answer is uncomfortable.
- Calm under pressure when a live demo or integration doesn't behave as expected

## What we offer

- Competitive salary and equity. We share the range on the first call.
- Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers.
- You're the first pre-sales hire in your region. The function is yours to build.
- Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.

## How we hire

- Hiring manager interview
- Case study
- Final round

We aim to close the process in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

## About Duvo Inc

## Company Overview
- **One-liner**: Duvo is an agentic operations platform that maps, optimizes, and runs real-world operational workflows for retail, FMCG, and CPG companies.
- **Entity Type**: Private (Series A)
- **Headquarters**: Primarily London, UK, with a significant presence in Prague, Czechia
- **Founded**: 2025
- **Founders**: Tomáš Čupr, Marek Paris, Karel Holub, Ondřej Romancov, Simon Ammann

## Core Business
- **Primary Industries**: Enterprise AI / Operations Automation / Retail & CPG Technology
- **Target Customers**: Large retailers, FMCG (Fast-Moving Consumer Goods) and CPG (Consumer Packaged Goods) companies, multi-billion-€ enterprises
- **Mission/Purpose**: To deploy into live operations, map what is real, fix what is broken, and run the better version — bridging the gap between enterprise systems (SAP, ERP, supplier portals) and the actual work that keeps a business running.

## Products & Services
- **Duvo Platform (Agentic Operations Platform)**: A SaaS platform that maps real-world processes (using Duvo Clarity), designs improved operating models, and then runs approved workflows across SAP, ERP, supplier portals, email, spreadsheets, web tools, files, and internal systems using AI agents. It supports messy enterprise environments where APIs are incomplete by combining hosted connections, browser automation, custom MCP servers, and human approval gates. Features include RBAC, SSO, audit trails, policy gates, and human-in-the-loop review. [duvo.ai](https://www.duvo.ai/)
- **Primary Use Cases**: Supplier onboarding and compliance documentation; Purchase order creation, confirmation, and exception handling; Invoice matching, deductions, and finance operations; Inventory availability and replenishment; Price list updates and promo guardrails; Master data and SKU onboarding. [duvo.ai](https://www.duvo.ai/)

## Market Standing
- **Valuation**: Not publicly disclosed (raised $16M in December 2025)
- **Total Funding**: ~$16M (Series A, led by Index Ventures, with participation from Northzone and Credo Ventures) [duvo.ai](https://www.duvo.ai/company)
- **Key Metric**: ~€10M+ annualised impact shipped in live operations; 3 multi-billion-€ retailers in production [duvo.ai](https://www.duvo.ai/company)
- **Notable Investors/Partners**: Index Ventures (lead), Northzone, Credo Ventures [linkedin.com](https://www.linkedin.com/company/duvo-ai)
- **Growth Signals**: Founded in 2025 by the team behind Rohlík (a $1.5B grocery retailer); already has 3 multi-billion-€ retailers in production; SOC 2 Type II and ISO 27001 certified; growing headcount from ~40 people; operating across Europe and the US. [duvo.ai](https://www.duvo.ai/company)

## Competitive Advantages
- **Deep Domain Expertise**: Founders built a $1.5 billion retailer (Rohlík) — they lived the exact operational pain they now solve. They don't theorize about operations; they've been inside them at 3 AM when shipments fail [duvo.ai](https://www.duvo.ai/company).
- **Process Truth**: The platform maps what *actually* happens (not what an org chart says), including work that lives across SAP, spreadsheets, email threads, and supplier portals.
- **Full Stack Operations**: Combines process mapping, process improvement, compliance, and execution into one platform — unlike point solutions (Zapier, UiPath) or generic AI agent frameworks (LangGraph, CrewAI).
- **Enterprise Ready**: SOC 2 Type II and ISO 27001 certified with end-to-end encryption, RBAC, SSO, and audit trails — built for large, regulated retailers. [duvo.ai](https://www.duvo.ai/about-us)
- **Predictable Pricing**: One subscription — no token bills — giving customers control over what runs vs. what waits for human approval. [linkedin.com](https://www.linkedin.com/company/duvo-ai)

## Strategic Focus
- **Scaling Deployments**: Moving from 3 anchor retail customers to broader commercial expansion across Europe and the US.
- **Product Depth**: Continuing to build out the agentic operations platform, likely expanding the library of pre-built retail/CPG workflows and system integrations.
- **Hiring Builders**: Actively recruiting "operators and builders" — forward-deployed engineers, product engineers, SREs, AI platform engineers — who will deploy directly into live enterprise environments. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo)
- **Go-to-Market**: Building out sales, pre-sales, and partnerships teams (with roles in London and New York) to capture the large retail/FMCG/CPG automation market.

## Why Work Here
- **"Operators and Builders in the Same Room"**: Company culture emphasizes building and deploying into real, messy operations — not just building demos. The team is ~40 people across Europe and the US who "would rather deploy into a live operation than theorize about one." [duvo.ai](https://www.duvo.ai/company)
- **Remote-First (with EU/UK timezone preference)**: All 22 open roles are remote, with a base out of London (and a Prague office). Locations include London, New York, Prague, and remote across EU/UK. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo)
- **High Impact from Day One**: Work directly with multi-billion-€ retailers on mission-critical supply chain, finance, and logistics operations — not internal tools.
- **Fast-Growing, Well-Funded Startup**: Backed by top-tier VCs (Index Ventures, Northzone) with $16M raised in Dec 2025, giving strong runways and growth trajectory. [duvo.ai](https://www.duvo.ai/company)
- **Strong Engineering Culture**: Offers equity; competitive salaries (e.g., €110K–€220K for Product Engineers, €150K–$200K for US-based roles); roles span Product Engineering, AI Platform Engineering, Site Reliability, and Forward Deployed Engineering. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/duvo)
- **Real Autonomy**: The "Team" section and job descriptions stress that you map, fix, and run — not just ticket-push. You own outcomes across the full stack.
- **Security & Compliance as a Given**: SOC 2 Type II and ISO 27001 certified — engineers build on a solid compliance foundation.

## Sources
1. [duvo.ai - Company & Careers](https://www.duvo.ai/company)
2. [duvo.ai - Product Page](https://www.duvo.ai/)
3. [duvo.ai - About Us / Security](https://www.duvo.ai/about-us)
4. [jobs.ashbyhq.com - Duvo Open Positions](https://jobs.ashbyhq.com/duvo)
5. [linkedin.com - Duvo Company Profile](https://www.linkedin.com/company/duvo-ai)

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