--- title: 'Pre-Sales Engineer, Global Team at Ajax Systems' canonical: 'https://feeny.ai/job/pre-sales-engineer-global-team-ajax-systems-jakarta-cdy3ckjdcb03' type: 'job' last_seen: '2026-10-26' --- # Pre-Sales Engineer, Global Team at Ajax Systems - **Company:** Ajax Systems - **Location:** Jakarta, Indonesia - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-26 - **Apply:** https://jobs.lever.co/ajax/e4605e6a-8bcd-4e77-934d-e2cd965dfb41 ## Job description Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure. Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide. Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team. We are the Pre-Sales Engineering team at Ajax Systems, working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve. What do we do? - Test and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams. - Support our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand. - Expand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI. What is our mindset? - Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies. - We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects. What makes this role special? - Variety of challenges: Every day brings something new — from supporting complex integration projects to developing training materials for our partners. - Cutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems. - The passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world. ## Our mission We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them. ## Responsibilities - Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees. - Develop and implement solutions aligned with the business objectives defined by clients. - Participate in new product launches. - Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams. - Conduct market research and competitor analysis. - Participate in industry conferences and events. - Travel internationally for business purposes. ## Key requirements - Strong verbal and written communication skills. - Experience delivering presentations, webinars, and training sessions. - Ability to quickly learn and understand new technical information. - Strong negotiation skills and the ability to effectively present and justify technical solutions. - Ability to quickly assess client needs and propose optimal solutions. - Adaptability and the ability to respond promptly to changes in processes or client requirements. - Ability to multitask and prioritize effectively. - Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance. - Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams. - Upper-Intermediate (B2) level of English proficiency. ## What we offer - Freedom to make decisions and bring your ideas to life. - A dynamic, passionate team and a zero-bullshit culture. - Company-funded external training and professional development opportunities. - English lessons with a native speaker. - Early access to testing new devices before their official release. - Flexible working hours in the office. - Medical insurance. If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team! ## About Ajax Systems ## Company Overview - **One-liner**: Ajax Systems designs and manufactures wireless security, fire safety, video surveillance, and smart home automation systems, sold in over 180 countries. - **Entity Type**: Private (Series A, $10M from Horizon Capital in 2019) - **Headquarters**: Kyiv, Ukraine - **Founded**: 2014 (first investment in 2015) - **Founders**: Aleksandr Konotopskyi ## Core Business - **Primary industries**: Security systems, smart home, IoT, fire and life safety, video surveillance - **Target customers**: B2B (security installers, monitoring stations, distributors) and B2C (homeowners and businesses) - **Mission**: “Stand against evil using innovative yet intuitive technologies.” ## Products & Services - **Ajax Security System**: Wireless intrusion detection system including hubs, motion detectors, door/window sensors, glass break detectors, sirens, panic buttons, and keypads – all managed via iOS/Android/macOS/Windows apps. - **Fire & Life Safety**: Smoke detectors with HazeFlow algorithm, leak detectors, air quality monitors – active 24/7 regardless of security mode. - **Video Surveillance**: Cameras and NVRs introduced in 2023, integrated into the same system. - **Comfort & Automation**: Smart plugs, relays, switches, and scenarios for lighting, heating, and appliance control. - **OS Malevich**: Proprietary real-time operating system for hubs, supporting OTA updates, cloud connectivity, and up to 150 devices. - **Jeweller Radio Technology**: Two-way encrypted communication at 868 MHz with up to 2 km range and alarm delivery in <0.15 seconds. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding $11M ($1M seed from SMRK in 2015, $10M Series A from Horizon Capital in 2019) - **Notable Investors/Partners**: SMRK (Oleksandr Kosovan, Andriy Dovzhenko), Horizon Capital (Emerging Europe Growth Fund III) - **Growth Signals**: 4,100+ employees (as of 2026), 4 million users, presence in 187 countries, second factory opened in Turkey (2022), product line expanded to video surveillance (2023) ## Competitive Advantages - **Full-cycle production** in Ukraine and Turkey – all devices designed and manufactured in-house, ensuring quality control and rapid iteration. - **Proprietary technologies**: Jeweller radio protocol, OS Malevich, HazeFlow smoke verification – create a unique, integrated ecosystem. - **European certifications**: Grade 2 (wireless) and Grade 3 (wired) per EN 50131, fire standard EN 14604 – trusted by professional security companies. - **Award-winning**: Recognized at IFSEC, Intersec, and by PSI Magazine, GIT Security – one of Europe’s most awarded security systems. ## Strategic Focus - **Global expansion**: Strengthening presence in Western Europe (top markets: Ukraine, Spain, Italy, France, UK) and diversifying production geographically. - **Product innovation**: Adding video surveillance and expanding automation/comfort devices to create a unified smart security platform. - **R&D investment**: Continuous development of new wireless protocols, algorithms, and hardware across R&D centers in Kyiv, Kharkiv, Vinnytsia, and Lviv. ## Why Work Here - **Culture**: A multinational team of over 4,100 people with a strong sense of purpose – “stand against evil” – and a history of resilience forged through Ukraine’s challenges. - **Work model**: On-site roles in Kyiv and Istanbul; representative offices in UAE, UK, Italy, Spain, and other regions. - **Engineering focus**: Full-cycle product development from scratch, R&D-driven environment, modern tech stack (RTOS, cloud, OTA updates). - **Perks**: ISO 14001 environmental management, commitment to RoHS compliance, and a flat, impact-oriented structure. Hiring process uses AI tools to support application review. ## Sources 1. [Ajax Systems Career Page](https://ajax.systems/career/global/) 2. [Ajax Systems About Page](https://ajax.systems/about/) 3. [Ajax Systems FAQ](https://ajax.systems/faq/) 4. [Ajax Systems Jobs on Lever](https://jobs.lever.co/ajax/) ## Other roles at Ajax Systems - [Middle Python Developer](https://feeny.ai/job/middle-python-developer-ajax-systems-kyiv-apqp0pzd2hwr) — Kyiv, Ukraine - [Responsable du Développement Commercial (Sécurité Incendie Commerciale)](https://feeny.ai/job/responsable-du-developpement-commercial-securite-incendie-commerciale-ajax-1z0gdks6yc0c) — Paris, France - [Project Manager NPI](https://feeny.ai/job/project-manager-npi-ajax-systems-kyiv-qe7nbwc4svtb) — Kyiv, Ukraine - [Strategic Procurement Specialist (Dongguan, China)](https://feeny.ai/job/strategic-procurement-specialist-dongguan-china-ajax-systems-dongguan-yj10ef48n8q1) — Dongguan, China - [Manual QA Backend (Lviv)](https://feeny.ai/job/manual-qa-backend-lviv-ajax-systems-lviv-7kk729hkr52g) — Lviv, Ukraine - [Technical Project Manager](https://feeny.ai/job/technical-project-manager-ajax-systems-kyiv-rn1hb6c7mhr6) — Kyiv, Ukraine - [Equipment Technical Manager](https://feeny.ai/job/equipment-technical-manager-ajax-systems-kyiv-dpgzxkqd15jc) — Kyiv, Ukraine - [Global Process Analyst](https://feeny.ai/job/global-process-analyst-ajax-systems-kyiv-w1cbzwn9b3g0) — Kyiv, Ukraine - [Fire and Safety Specialist](https://feeny.ai/job/fire-and-safety-specialist-ajax-systems-kyiv-pht4gn9vef1c) — Kyiv, Ukraine - [HR generalist](https://feeny.ai/job/hr-generalist-ajax-systems-odz-zrjmgr7r7tbc) — Łódź, Poland