---
title: 'Pre-Sales Engineer (Kuala Lumpur, Malaysia) at Ajax Systems'
canonical: 'https://feeny.ai/job/pre-sales-engineer-kuala-lumpur-malaysia-ajax-systems-kuala-lumpur-ymgb4g209ba8'
type: 'job'
last_seen: '2026-10-12'
---

# Pre-Sales Engineer (Kuala Lumpur, Malaysia) at Ajax Systems

- **Company:** Ajax Systems
- **Location:** Kuala Lumpur, Malaysia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.lever.co/ajax/9d78764c-5274-4d5a-a040-a34353164849

## Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5,000 specialists.

Ajax Systems continues to rapidly expand its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. As part of this strategy, the company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion. The 8,300 m² plant produces the full range of Ajax devices and significantly increases production capacity. This investment reflects Ajax’s long-term commitment to the region and creates exciting opportunities to be part of a fast-growing, truly international business shaping the future of security technology.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Responsibilities: Revenue/customer impact

- Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
- Analyze customer needs in collaboration with the sales department.
- Support tender submissions and technical proposals
- Develop system architecture, bill of materials (BOM), and compliance documentation
- Support proof-of-concept (POC) deployments and system testing
- Support sales team with follow from leads in our portal.

Strategic partnerships/ growth

- Develop long-term relationships with key partners of the company.
- Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
- Ensure solutions align with local regulatory requirements

Education

- Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
- Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).

Expert support

- Act as escalation point for complex technical issues
- Assist in troubleshooting high-value or strategic projects
- Support key enterprise deployments when required

Product/ internal contribution

- Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
- Market research and comparative characteristics of products of the competitors.

Key Requirements:

- 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
- Excellent working knowledge of intrusion and IP CCTV and access control systems.
- Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
- Experience in public speaking (as an advantage).
- Strong communication skills.
- Strong English skills (verbal and written).
- Availability to travel for business.

We Offer:

- Opportunity to work in one of the most recognized and innovative security manufacturers.
- Opportunity to take on new challenges, advance your career, and make a meaningful impact.
- Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
- A zero-bullshit culture.

## About Ajax Systems

## Company Overview
- **One-liner**: Ajax Systems designs and manufactures wireless security, fire safety, video surveillance, and smart home automation systems, sold in over 180 countries.
- **Entity Type**: Private (Series A, $10M from Horizon Capital in 2019)
- **Headquarters**: Kyiv, Ukraine
- **Founded**: 2014 (first investment in 2015)
- **Founders**: Aleksandr Konotopskyi

## Core Business
- **Primary industries**: Security systems, smart home, IoT, fire and life safety, video surveillance
- **Target customers**: B2B (security installers, monitoring stations, distributors) and B2C (homeowners and businesses)
- **Mission**: “Stand against evil using innovative yet intuitive technologies.”

## Products & Services
- **Ajax Security System**: Wireless intrusion detection system including hubs, motion detectors, door/window sensors, glass break detectors, sirens, panic buttons, and keypads – all managed via iOS/Android/macOS/Windows apps.
- **Fire & Life Safety**: Smoke detectors with HazeFlow algorithm, leak detectors, air quality monitors – active 24/7 regardless of security mode.
- **Video Surveillance**: Cameras and NVRs introduced in 2023, integrated into the same system.
- **Comfort & Automation**: Smart plugs, relays, switches, and scenarios for lighting, heating, and appliance control.
- **OS Malevich**: Proprietary real-time operating system for hubs, supporting OTA updates, cloud connectivity, and up to 150 devices.
- **Jeweller Radio Technology**: Two-way encrypted communication at 868 MHz with up to 2 km range and alarm delivery in <0.15 seconds.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding $11M ($1M seed from SMRK in 2015, $10M Series A from Horizon Capital in 2019)
- **Notable Investors/Partners**: SMRK (Oleksandr Kosovan, Andriy Dovzhenko), Horizon Capital (Emerging Europe Growth Fund III)
- **Growth Signals**: 4,100+ employees (as of 2026), 4 million users, presence in 187 countries, second factory opened in Turkey (2022), product line expanded to video surveillance (2023)

## Competitive Advantages
- **Full-cycle production** in Ukraine and Turkey – all devices designed and manufactured in-house, ensuring quality control and rapid iteration.
- **Proprietary technologies**: Jeweller radio protocol, OS Malevich, HazeFlow smoke verification – create a unique, integrated ecosystem.
- **European certifications**: Grade 2 (wireless) and Grade 3 (wired) per EN 50131, fire standard EN 14604 – trusted by professional security companies.
- **Award-winning**: Recognized at IFSEC, Intersec, and by PSI Magazine, GIT Security – one of Europe’s most awarded security systems.

## Strategic Focus
- **Global expansion**: Strengthening presence in Western Europe (top markets: Ukraine, Spain, Italy, France, UK) and diversifying production geographically.
- **Product innovation**: Adding video surveillance and expanding automation/comfort devices to create a unified smart security platform.
- **R&D investment**: Continuous development of new wireless protocols, algorithms, and hardware across R&D centers in Kyiv, Kharkiv, Vinnytsia, and Lviv.

## Why Work Here
- **Culture**: A multinational team of over 4,100 people with a strong sense of purpose – “stand against evil” – and a history of resilience forged through Ukraine’s challenges.
- **Work model**: On-site roles in Kyiv and Istanbul; representative offices in UAE, UK, Italy, Spain, and other regions.
- **Engineering focus**: Full-cycle product development from scratch, R&D-driven environment, modern tech stack (RTOS, cloud, OTA updates).
- **Perks**: ISO 14001 environmental management, commitment to RoHS compliance, and a flat, impact-oriented structure. Hiring process uses AI tools to support application review.

## Sources
1. [Ajax Systems Career Page](https://ajax.systems/career/global/)
2. [Ajax Systems About Page](https://ajax.systems/about/)
3. [Ajax Systems FAQ](https://ajax.systems/faq/)
4. [Ajax Systems Jobs on Lever](https://jobs.lever.co/ajax/)

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