---
title: 'Pre Sales Solutions Engineer at Envoy'
canonical: 'https://feeny.ai/job/pre-sales-solutions-engineer-envoy-new-york-krqcnrd6fbqc'
type: 'job'
last_seen: '2026-09-10'
---

# Pre Sales Solutions Engineer at Envoy

- **Company:** Envoy
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/envoy/c59852fc-8912-4d6b-ad59-694eac7f942d

## Job description

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location. From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform. With deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale. Learn more at [envoy.com](http://envoy.com)

## About the Role

The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc). The team is adaptable and has the uncanny ability to pick up new skills quickly. Each day is different and involves assisting Account Executives with the pre-sales process, fielding security questions, QA’ing experimental functionality, or jumping on a call to triage and solve customer issues. The Solutions Engineering team is multifaceted at Envoy and includes elements of Sales Engineering, API Development, Support escalations, and world-class enterprise customer support. You might be a Solutions Engineer if you are technology-forward, enjoy learning new third-party SaaS products, and love playing with the latest technology to build customer trust and win deals. This is a hybrid role requiring 4 days per week in our NYC office, Monday through Thursday. Because you support our London office, your working hours will start early. Expect a 6-7am ET start on days with EMEA coverage.

You will

- Partner with EMEA account executives across Mid-Market, Enterprise, and Channel to co-lead the technical side of the sale: technical demos, requirements discovery, proof-of-concept scoping, and realistic expectation-setting.
- Own security and compliance review for EMEA deals — security questionnaires, RFPs, DPAs, data residency and sub-processor questions, and direct conversations with prospect security, privacy, and legal teams.
- Work fluently across our integration ecosystem (identity providers, access control, calendar, HRIS) and speak credibly about our Developer & Integration Platform and API capabilities to customers building their own extensions.
- Investigate issues through logs and data to isolate and escalate product bugs, rather than handing them off unqualified.
- Act as the voice of the EMEA customer in roadmap discussions, and bring regional requirements — regulatory, cultural, and competitive — back to Product with enough specificity to act on.
- Level up the wider revenue team on technical topics: SAML, SCIM, OAuth, directory sync, and cloud infrastructure.

You are

- Scrappy. You find the workaround, and you know when a workaround is the wrong answer.
- A self-starter who owns projects end to end and does well on a small team where the scope isn't fully defined.
- Security-conscious. You treat our customers' data posture as something to be able to defend, not just describe.
- Genuinely interested in helping teammates get better — the team is small enough that what you learn should not stay with you.

You have

- Working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure. You've been in these conversations before and don't need Legal in the room for the first one.
- Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services.
- Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data.
- Strong written and verbal communication with senior technical stakeholders (IT directors, CISOs, privacy counsel) and the ability to switch registers for a conversation with a developer.
- Demonstrated effectiveness working across time zones and cultural contexts.
- Willingness to travel to prospect and partner engagements, including international travel to EMEA, on a per-request basis (approximately 30% annually).

## Nice to Have

- Fluent in multiple languages with the ability to conduct technical discussions and product demonstrations across diverse markets.
- Working with Tech/Alliance Partners or Channel Managers
- You have the ability to learn Ruby on Rails Active Record Query Interface
- Understanding of SAML (Security Assertion Markup Language) and Active Directory. Knowledge of SSO (Single Sign-On) access control is also a plus.
- Experience installing/configuring IT infrastructure (e.g. switches, routers, VOIP, wireless).
- Experience with badge/ID printers, physical security, and digital security cameras.
- You're excited about working in a nimble and challenging startup environment.
- You have experience with efficiently completing security reviews and RFPs using tools such as Loopio or Whistic.
- Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked[here](https://envoy.com/privacypolicy/). Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

## About Envoy

## Company Overview
- **One-liner**: Envoy provides a workplace management platform that unifies visitor management, emergency management, digital signage, mailroom management, and resource booking to help organizations run secure, compliant, and connected operations.
- **Entity Type**: Private (Series C; total funding of $135.9M as of 2021)
- **Headquarters**: San Francisco, CA, USA
- **Founded**: 2013
- **Founders**: Larry Gadea

## Core Business
- Primary industry: Workplace Management Software / PropTech
- Target customers: B2B, Enterprise, SMB across industries including manufacturing, data centers, life sciences, healthcare, and technology
- Mission statement: "We protect the places the world relies on most."

## Products & Services
- **Visitor Management**: Secure visitor screening and check-in with compliant workflows and audit-ready records.
- **Emergency & Mass Notifications**: Multi-channel alerts with a centralized command center for real-time safety confirmations.
- **Workplace Analytics**: Occupancy, utilization, and presence insights powered by passive data signals across systems.
- **Resource Booking**: Real-time room, desk, and parking reservations with live availability and utilization insights.
- **Mailroom Management**: End-to-end delivery tracking with automated notifications and secure pickup verification.
- **Digital Signage**: Centralized workplace display management for operational updates, safety messaging, and emergency takeovers.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Over 16,000 workplaces trust Envoy globally
- **Notable Investors/Partners**: Andreessen Horowitz, Menlo Ventures, Brookfield Growth
- **Growth Signals**: Recognized by Built In as a Best Place to Work four years in a row (2023–2026); expanding to 7 offices globally (San Francisco HQ, Seattle, Denver, Austin, New York, London); growing customer base across high-security industries (ITAR, EAR, OFAC, C-TPAT compliant)

## Competitive Advantages
- **Compliance & Security Focus**: Enterprise-grade security with SSO, detailed audit logs, and compliance with regulations like ITAR, EAR, OFAC, and C-TPAT—a key moat for high-stakes industries.
- **Deep Integrations**: Over 100+ integrations with access control, calendars, identity, and collaboration tools, plus an open API for custom builds.
- **Unified Platform**: Combines visitor, emergency, mailroom, signage, and resource management into one system, reducing vendor complexity.
- **Customer Trust**: Trusted by the world's most secure workplaces, including government, defense, and life sciences organizations.

## Strategic Focus
- Scaling the platform to serve global, multi-location enterprises across regulated industries.
- Deepening compliance capabilities to meet evolving regulatory requirements.
- Enhancing workplace analytics to drive data-driven real estate and staffing decisions.
- Expanding international presence with offices in London and growing global customer base.

## Why Work Here
- **Culture**: "Hard is our baseline" — values include ownership, choosing action, raising the bar, communicating openly, and pitching in. Emphasis on low-ego, high-impact collaboration.
- **Work Model**: Hybrid — 4 days a week in-office. Envoy believes in the value of in-person collaboration to solve problems and ship products.
- **Perks**: Full health coverage for you and dependents, 401K, learning and development stipends, free daily lunch catering, beverages and snacks, dog-friendly office, flexible time off, 12 weeks paid parental leave, $100 monthly wellness credit, $100 monthly stipend for AI programs, $100 headphone credit every 2 years, generous commuter benefits, and a company-wide recognition program with monthly bonus rewards.
- **Engineering Culture**: Hack Nights, Envoy Experiences (prototyping events), direct customer feedback loops, and real ownership from day one. Teams take ideas from concept to production.
- **Diversity & Inclusion**: Employee resource groups include Black at Envoy, Women at Envoy, Hola at Envoy, Queers & Allies, and API at Envoy, plus dozens of interest-based Slack groups.

## Sources
1. [envoy.com](https://envoy.com/)
2. [envoy.com/about](https://envoy.com/about)
3. [envoy.com/jobs](https://envoy.com/jobs)
4. [builtin.com](https://builtin.com/company/envoy)
5. [builtin.com/faq](https://builtin.com/company/envoy/faq/workplace-perception)

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