---
title: 'Premier Services Partner Manager at AppDirect'
canonical: 'https://feeny.ai/job/premier-services-partner-manager-appdirect-toronto-aye3kd0vk7ek'
type: 'job'
last_seen: '2026-11-11'
---

# Premier Services Partner Manager at AppDirect

- **Company:** AppDirect
- **Location:** Toronto, Canada
- **Compensation:** $80k–$99k
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/appdirect/jobs/8922333002

## Job description

## About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

## About PartnerStack, an AppDirect Subsidiary

PartnerStack is the leading partner ecosystem platform for B2B SaaS — purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, PartnerStack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners — complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

## About You

This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a product voice all at once. You'll work with a select book of customers who need more than software. They need a partner who can roll up their sleeves, move fast, think creatively, and bring real partnership expertise to the table. In return, you'll have a meaningful seat at PartnerStack, influencing how our product evolves and how we scale this offering into a core part of how we go to market. This is the right role for you if you thrive in ambiguity, love building things that didn't exist before, and want your work to matter beyond your own book of business.

What you'll do and how you'll have an impact

- Own the full success of your assigned accounts, acting as a hands-on partner who drives real outcomes including program optimization, revenue generation, and measurable ROI
- Help shape the Full Service offering itself: identify what's working, what's missing, and build the processes and playbooks that make this scalable and repeatable for the team
- Move quickly and with confidence, even when direction is limited. You'll often be the one setting the direction
- Wear multiple hats across strategy, execution, data analysis, and client communication as the moment demands
- Build a deep understanding of each customer's business so you can anticipate their needs, surface the right insights, and influence how PartnerStack builds its product
- Serve as a strong, credible voice internally, advocating for your customers in product conversations, roadmap discussions, and across teams
- Analyze engagement data and program performance to drive smarter decisions and stay ahead of risk
- Establish regular cadences with stakeholders and deliver executive-level business reviews focused on revenue and partnership growth
- Ensure new customers onboard successfully and see fast time to value
- Drive renewals and expansion by staying close to customer health and identifying growth opportunities

## What we're looking for

- You have 4+ years in customer success, partnerships, or a client-facing role in SaaS
- You've built or significantly improved a process from scratch and can point to the results
- You're data-driven and comfortable turning metrics into a narrative that influences decisions
- You move fast and stay calm when the playbook doesn't exist yet
- You're a strong communicator who can hold your own in a room with executives or a product team
- You put yourself in your clients' shoes naturally and bring that perspective back into the business
- You understand the partner ecosystem space (affiliates, referral, resellers, co-sell) and have genuine curiosity about how it's evolving
- You want more than a seat at the table. You want to help build the table

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link:[https://www.appdirect.com/about/privacy-notice](https://www.appdirect.com/about/candidate-privacy-notice)

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

## Compensation Band

$79,968—$98,784 CAD

## About AppDirect

## Company Overview
- **One-liner**: AppDirect is a B2B subscription commerce platform that enables businesses to buy, sell, and manage recurring technology services through a unified ecosystem.
- **Entity Type**: Private (Venture-backed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2009
- **Founders**: Nicolas Desmarais (Chairman & CEO), Daniel Saks

## Core Business
- **Primary industry/industries**: B2B Subscription Commerce, Marketplace Development Platforms, Cloud Services Distribution, IT Services and Consulting
- **Target customers**: B2B – Technology providers (ISVs, telcos), advisors (resellers, MSPs), and businesses (SMB to Enterprise) looking to launch or participate in subscription marketplaces.
- **Mission or purpose statement**: To make technology universally accessible so that anyone can thrive in the digital economy.

## Products & Services
- **AppDirect Platform (Subscription Commerce Platform)**: A unified SaaS platform for selling, buying, and managing recurring technology services. It powers white-labeled marketplaces, automates sales and procurement, and handles monetization (billing, referrals, reseller networks).
- **AppDirect Catalog**: An industry-leading catalog of thousands of cloud products from trusted brands, spanning Software (collaboration, IT management, security), Connectivity (UCaaS, CCaaS, internet, voice, network), Infrastructure (AWS, GCP, Azure, IBM, colocation, SD-WAN), and Energy (electricity, natural gas).
- **Monetization Capabilities**: Tools for self-service billing, referral programs, reseller network management, and partner ecosystem scaling.
- **Procurement Marketplace**: An internal IT marketplace for businesses to find, buy, and manage all their technology services from a single location, including SaaS spend management and subscription management.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company)
- **Key Metric**: Total Funding of **$754.5M** across 10 funding rounds (per LinkedIn). Estimated Annual Revenue of **$281.0M** (per LinkedIn).
- **Notable Investors/Partners**: Partners with 300+ software companies (including AWS, GCP, Azure, IBM). Acquired Tackle.io (for B2B subscription monetization) and Broker Online Exchange (for energy) in 2024-2025.
- **Growth Signals**: Headcount of 764 employees (+6.5% YoY), operates in 17 countries, serves 1,000+ providers, 14,000+ advisors, and 16 million subscribers. Named a 2024 Forrester Wave Leader in Marketplace Development Platforms. Active job postings up +239.1% year-over-year.

## Competitive Advantages
- **Ecosystem Scale**: A massive two-sided network effect connecting technology providers, advisors, and end-businesses, creating a "one-stop-shop" for recurring services.
- **Platform Depth**: End-to-end capabilities covering marketplace launch, catalog management, sales automation, billing, and procurement – reducing complexity for clients.
- **Industry Recognition**: Named a Leader in The Forrester Wave™: Marketplace Development Platforms, validating its market position and technology.
- **Strategic Acquisitions**: Acquisitions like Tackle.io and Broker Online Exchange demonstrate aggressive expansion into adjacent high-growth areas (cloud monetization and energy).

## Strategic Focus
- **Convergence in B2B Subscription Monetization**: Integrating capabilities from acquisitions (Tackle.io) to unify the partner ecosystem and streamline how software is sold and bought.
- **Expanding into Energy & Connectivity**: Capitalizing on rising energy demand and the need for unified communication services, moving beyond traditional software.
- **Global Scale & Platform Modernization**: Continuing to grow its global footprint (17 countries) and enhance the platform's ability to handle complex, multi-product subscriptions for large enterprises and telcos.

## Why Work Here
- **Culture & Values**: A values-driven company ("Be Seen. Be Yourself. Do Your Best Work") with a strong emphasis on employee engagement (81% proud to work at AppDirect, 95% participation in annual engagement survey). Core values include Humility, Ownership, and Intensity.
- **Growth & Development**: High investment in Learning & Development (89% positive rating). Employees report freedom to grow personally and professionally. "Peak Performance" program supports physical and mental well-being.
- **Global & Hybrid**: Operates in 17 countries with a mix of office-based and remote employees. Offices include San Francisco (HQ), Montreal, Chicago, Atlanta, Westlake, Pune, Hyderabad, Calgary, Kirkland, Trois-Rivières, Munich, Bucharest, and Buenos Aires.
- **Impact & Scale**: Opportunity to work on a platform serving 16 million subscribers and 1,000+ providers, with a clear mission of democratizing access to technology.
- **Diversity & Inclusion**: Explicit commitment to equality of opportunity and fostering an environment of inclusion regardless of race, religion, age, sexual orientation, or gender identity.

## Sources
1. [appdirect.com](https://www.appdirect.com/)
2. [appdirect.com/careers](https://www.appdirect.com/careers)
3. [appdirect.com/about](https://www.appdirect.com/about)
4. [appdirect.com/careers/where-we-are](https://www.appdirect.com/careers/where-we-are.html)
5. [linkedin.com/company/appdirect](https://www.linkedin.com/company/appdirect)

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