---
title: 'Premium Accounting Analyst at Horace Mann'
canonical: 'https://feeny.ai/job/premium-accounting-analyst-horace-mann-plano-hy1acg5vc5ns'
type: 'job'
last_seen: '2026-09-09'
---

# Premium Accounting Analyst at Horace Mann 

- **Company:** Horace Mann 
- **Location:** Plano, TX
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/horacemannservicecorporation/jobs/6148836004

## Job description

Horace Mann is seeking a detail-oriented and analytical Premium Accounting Analyst to support accurate processing, reconciliation, and management of premium payments and customer accounts.

In this role, you’ll research and resolve payment discrepancies, reconcile premium activity to the General Ledger, manage suspense accounts, and ensure billing and payment transactions are processed accurately and timely. You’ll work across multiple payment methods and systems while partnering with internal teams, financial institutions, and policy payors to resolve issues and maintain the integrity of premium accounting activities.

The ideal candidate brings a strong accounting foundation, excellent research and problem-solving skills, and a commitment to accuracy and exceptional service.

## Key Responsibilities

Premium Accounting & Reconciliation

- Receive, research, and process premium payments rejected by financial institutions.
- Balance processing systems to the General Ledger daily for Lockbox, Credit Card, and Bank Draft transactions.
- Ensure premium billing is accurate across Credit Card, Bank Draft, and Direct Notice payment methods.
- Code premium check exceptions for Lockbox processing.
- Research policies with missing cash receipts and complete account adjustments as necessary.
- Research and resolve void check requests related to premium refunds.

Suspense & Payment Management

- Manage List Bill and Government Allotment premium suspense accounts.
- Analyze suspense activity daily and take appropriate action to resolve outstanding items for the team and partner departments.
- Update customer payment methods based on requests from financial institutions or policy payors.
- Research and complete required external reports accurately and timely.

Customer Account Maintenance

- Process customer account changes and payment-related transactions, including:
- Credit card chargebacks
- Policy cancellations
- Settlement discrepancies
- Manual charges
- Payment mode or method changes
- Online web payments
- Process policy cancellations and ensuring required communications are sent to policy payors.
- Communicate with policy payors through established correspondence systems regarding account and payment activity.

Research, Communication & Resolution

- Analyze and respond to internal and external communications, including emails, eForms, and research requests.
- Investigate premium accounting discrepancies and determine appropriate corrective action.
- Collaborate with internal business partners to resolve payment, billing, and account issues.
- Maintain clear and accurate documentation of research, decisions, and account adjustments.

Accuracy & Operational Excellence

- Ensure premium transactions are processed in accordance with established accounting controls, business rules, and procedures.
- Maintain a high level of accuracy while managing multiple daily priorities and deadlines.
- Identify recurring issues and opportunities to improve premium accounting processes, controls, and efficiency.

## Qualifications & Experience

Required

- High School Diploma or GED.
- 3+ years of experience in accounts receivable, accounts payable, premium accounting, general accounting, or a related financial operations role.
- Strong analytical, research, and reconciliation skills.
- Excellent attention to detail and commitment to accuracy.
- Strong organizational and time-management abilities.
- Effective written and verbal communication skills.
- Ability to manage multiple priorities and independently research issues through resolution.

## Preferred

- Previous experience with premium accounting, insurance billing, or financial services operations.
- Experience reconciling transactional systems to a General Ledger.
- Experience researching suspense accounts, payment exceptions, and account discrepancies.

## Skills & Competencies

- Accounting and reconciliation
- Research and root-cause analysis
- Attention to detail and accuracy
- Analytical problem-solving
- Account and payment processing
- Written and verbal communication
- Organization and prioritization
- Cross-functional collaboration
- Customer and business partner service
- Continuous improvement mindset

Additional Information

- Normal office environment.

Pay Range:

- $21.44 - $29.16/hr. + bonus

Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our [California Consumer Privacy Notice](https://www.horacemann.com/privacy/ccpa)

All applicants should review our [Horace Mann Privacy Policy](http://www.horacemann.com/privacy.aspx)

## About Horace Mann 

## Company Overview
- **One-liner**: Horace Mann is the largest financial services company focused exclusively on helping America’s educators and others who serve the community achieve lifelong financial success.
- **Entity Type**: Public (NYSE: HMN)
- **Headquarters**: Springfield, Illinois, USA
- **Founded**: 1945
- **Founders**: Two Springfield, Illinois, teachers

## Core Business
- **Primary industry**: Insurance and Financial Services
- **Target customers**: K-12 educators, school employees, and their families (B2C and B2B via school districts)
- **Mission or purpose statement**: To help educators and others who serve the community achieve lifelong financial success.

## Products & Services
- **Auto Insurance**: Personal auto coverage tailored for educators.
- **Homeowners Insurance**: Property insurance for homes and belongings.
- **Life Insurance**: Term and permanent life insurance solutions.
- **Retirement Solutions**: 403(b) retirement plans, mutual funds, and financial planning.
- **Supplemental Health Insurance**: Accident, hospital, cancer, and critical illness coverages.
- **Group Benefits**: Disability, life, and supplemental health insurance offered through school districts.
- **Student Loan Solutions**: A no-cost program to help educators navigate student loan forgiveness, having identified more than $716 million in available forgiveness.
- **Financial Wellness Workshops**: Free educational resources for educators and public sector workers.

## Market Standing
- **Market Cap**: Approximately $1.8 billion (as of mid-2026)
- **Key Metric**: Annual Revenue (latest full year): ~$1.5 billion (publicly reported); serves approximately 1 million of the nation’s nearly 8 million K-12 teachers and support staff.
- **Notable Investors/Partners**: Horace Mann Educators Foundation (charitable arm); partnership with DonorsChoose for classroom crowdfunding.
- **Growth Signals**: 17 consecutive years of dividend increases; consistent stock repurchases ($124 million since 2011); commitment to a sustainable double-digit return on equity; 61% reduction in Scope 1 and Scope 2 emissions from 2019 baseline.

## Competitive Advantages
- **Specialized focus**: Exclusive dedication to the educator market, allowing deep understanding and tailored products.
- **Trusted brand**: Long-standing reputation (founded 1945) and high customer loyalty among educators.
- **Distribution network**: Combination of local agents (Retail) and school district partnerships (Worksite).
- **Financial strength**: Rated by independent agencies as solid in meeting obligations, supporting long-term stability.

## Strategic Focus
- **Current priorities**: Expanding reach to more of the 8 million K-12 educators; growing the Worksite business through school district partnerships; enhancing digital and direct-to-consumer channels; continuing to reduce environmental footprint and strengthen corporate social responsibility.

## Why Work Here
- **Culture**: Collaborative and inclusive culture with active Employee Resource Groups, an Inclusion and Engagement Committee, and a listening strategy to regularly solicit and respond to employee feedback.
- **Remote/Hybrid**: Hybrid work arrangements for most employees.
- **Benefits**: Up to 8% company-paid 401(k) contribution (with 5% employee contribution); medical, dental, and vision plans from day one; 20 days of paid time off in the first year plus 10 paid holidays; annual bonus program based on company performance.
- **Professional development**: Opportunities to grow within a mission-driven organization committed to having a positive impact on the educational community.
- **Corporate social responsibility**: Strong focus on community engagement, with nearly $480,000 awarded in 2024 through the Horace Mann Educators Foundation.

## Sources
1. [Horace Mann Overview - Investors](https://investors.horacemann.com/overview/default.aspx)
2. [Horace Mann About Us](https://csr.horacemann.com/about)
3. [Horace Mann Corporate Careers](http://www.horacemann.com/about-us/careers/corporate-careers)
4. [Horace Mann Careers Page](https://www.horacemann.com/en/about-us/careers)
5. [Horace Mann Main Website](http://www.horacemann.com/)

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