--- title: 'Premium Creator Account Manager at Playbook' canonical: 'https://feeny.ai/job/premium-creator-account-manager-playbook-united-states-dtweaheexj21' type: 'job' last_seen: '2026-09-08' --- # Premium Creator Account Manager at Playbook - **Company:** Playbook - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-01 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/playbook/6fdf2e58-d556-4048-84ca-68ced3175562 ## Job description ## ABOUT THE ROLE Playbook works with a group of high-value, long-tenured creators whose relationships predate our current processes. These accounts are complex, trust-based, and critical to the business. We need someone to own them fully — a right hand who will be trained deeply, knows every nuance, and can manage these creators at the highest level without needing to be told twice. This is a grind-it-out, detail-obsessed role. The right person loves being in the weeds, has no conflicting priorities, and is fully committed to this creator cohort. ## WHAT YOU'LL DO - Be the right hand to our Head of Creator Management - you will be trained by them, work with them to optimize workflows and build relationships with their portfolio of creators. - Long term - manage a focused portfolio of legacy, high-touch creators who require a personalized, relationship-first approach - Serve as the primary point of contact for these creators — handle inbound, proactively reach out, and anticipate their needs - Shadow and be trained directly by the current relationship owner; absorb every nuance of these accounts - Coordinate with internal teams (product, marketing, ops) on behalf of these creators - Maintain detailed records of relationship history, preferences, and ongoing commitments - Flag risks, blockers, or opportunities early — nothing should fall through the cracks ## WHO YOU ARE - You are expected to be an expert on growing creator business - Someone who is deeply immersed in the creator space and confident in creator monetization strategies - Obsessively organized and reliable — you follow up, follow through, and don't let things slip - A relationship-builder at heart — you enjoy getting to know people deeply and being genuinely useful to them - Comfortable with ambiguity and able to operate independently once trained - you are a driver - Someone who finds satisfaction in execution and relationship management - Previous experience in account management, creator management, talent management, or a similar client-facing role ## WHY THIS ROLE MATTERS These creator relationships represent significant revenue and brand trust for Playbook. This hire ensures continuity, protects those relationships, and frees up senior leadership to focus on growth. This is a mission-critical role, not a support role. ## About Playbook ## Company Overview - **One-liner**: Playbook is a creator economy platform that helps fitness, wellness, and sports creators scale their subscription, one-time-purchase, and challenge offerings through a branded mobile app experience. - **Entity Type**: Private (Series A; $19.3M total funding) - **Headquarters**: New York, United States - **Founded**: 2017 - **Founders**: Michael LoFaso, Michael Wojcieszek ## Core Business - **Primary industry**: Health, Wellness & Fitness (creator economy / SaaS) - **Target customers**: Fitness creators (trainers, athletes, coaches, yogis, nutritionists, sports coaches, etc.) – B2B platform for creators; creators serve end consumers (B2B2C). - **Mission**: “To turn your iPhone training content into a meaningful income” by providing the tools to build and monetize a fitness business. ## Products & Services - **Subscription Management**: Creators set monthly/annual prices; subscribers get exclusive content; 80% revenue share (minus processing fees). - **One-Time Purchases**: Sell individual programs, guides, or challenges at any price point. - **Challenges**: Run time‑limited transformation challenges with dedicated landing pages and automated tools. - **Community**: Forum, group calls, direct messaging for engagement and retention. - **CRM**: Manage user emails, send win‑back campaigns, track retention. - **Landing Page Builder**: Customizable sales page with branded banners and colors. - **Content Templates**: Clips (gym), Tabata (timer‑based), Classes (full‑length), Running (distance/time audio), Livestream, PDFs, and guides. - **Analytics**: Detailed metrics on content performance, subscriber behavior, and revenue. - **Data & Content Ownership**: Creators own all content and client data; Playbook never uses data without permission. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding of **$19.3M** (including $9.3M Series A in October 2020 from 8 investors) - **Notable Investors/Partners**: Series A had 8 investors (names not publicly listed); tech stack includes Stripe, HubSpot, Intercom, Snowflake, Databricks, etc. - **Growth Signals**: - 46 employees (+11.5% YoY) - Operations in 6 countries (USA, Poland, UK, Guatemala, Netherlands, Portugal) - 61,046 LinkedIn followers (+22% yearly) - 8 active job postings (quarterly +100%, yearly +100%) - 17,400+ creators on the platform (per website) ## Competitive Advantages - **Full content & data ownership**: Creators keep IP and client lists; no lock‑in contracts. - **Transparent economics**: 80% revenue share with clear fee structure. - **Branded app experience**: Customizable colors, banners, and landing pages. - **No upfront cost**: Zero‑risk model to start. - **24/7 creator support** and dedicated launch coaching. ## Strategic Focus - Scaling the platform with new features (e.g., multiple subscription tiers “coming soon”) - Expanding into broader sports and wellness verticals - Investing in engineering and product talent (hiring for Senior Fullstack Engineer, Engineering Team Lead, Product Designer, Head of Content Marketing) - Strengthening creator acquisition and retention through CRM and analytics tools ## Why Work Here - **Culture**: Creator‑first, transparent, and supportive – “we walk you through how to choose the best business model” - **Remote/Hybrid**: Distributed team across 6 countries; likely remote‑friendly with a hub in New York - **Engineering**: Modern tech stack (React, Node.js, GraphQL, PostgreSQL, Kubernetes, Snowflake, Databricks) and a small, growing engineering team (11 technical staff) - **Growth Opportunity**: Rapidly scaling company with double‑digit headcount growth and active hiring across product, engineering, and marketing - **Perks**: Not explicitly listed, but the company emphasizes “no lock‑in contracts” and “data control” for creators – similar values likely apply to employees. ## Sources 1. [joinplaybook.com](https://www.joinplaybook.com/) 2. [linkedin.com/company/playbooktechnologies](https://www.linkedin.com/company/playbooktechnologies) 3. [startupintros.com](https://startupintros.com/orgs/playbook-technologies-inc) 4. [leadiq.com](https://leadiq.com/c/playbook/5a1dac352300005e00a166cf/employee-directory) ## Other roles at Playbook - [Social Media Lead for Talent](https://feeny.ai/job/social-media-lead-for-talent-playbook-united-states-57q019kbk66s) — United States - [Sales Lead](https://feeny.ai/job/sales-lead-playbook-united-states-pdgx94hmd7wx) — United States