---
title: 'Pricing & Packaging Ops Manager - Contractor at Benchling'
canonical: 'https://feeny.ai/job/pricing-packaging-ops-manager-contractor-benchling-san-francisco-76cbz4nde6gc'
type: 'job'
last_seen: '2026-09-17'
---

# Pricing & Packaging Ops Manager - Contractor at Benchling

- **Company:** Benchling
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.ashbyhq.com/benchling/245decc6-f18e-4d32-b088-428ab8e91b60

## Job description

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

## RESPONSIBILITIES

- Project manage execution of the P&P rollout: track workstreams across IT/Systems, Sales Enablement, Deal Desk, CX, Finance and Legal, and flag risks before they slip.
- Build and maintain internal-facing pricing artifacts: enablement decks, FAQ docs, rollout timelines, and training materials for Sales and CS.
- Manage the build process for external-facing pricing collateral (pricing pages, one-pagers, sales guides)
- Partner with Deal Desk and Systems on CPQ configuration, SKU bundling, and contract updates: translate pricing decisions into implementation requirements.
- Conduct competitive pricing and packaging research: monitor competitor moves, pull public pricing data, and synthesize findings into clear comparisons, not raw notes.
- Support pricing analysis: pull and organize data for ASP, win rate, and deal size questions, and flag patterns worth a closer look.
- Manage the pilot testing process: recruit pilot accounts, track feedback, synthesize results into a go/no-go recommendation.

What success looks like:

- Rollout stays on schedule. Slip risks are anticipated and escalated early with alternatives identified; stakeholders feel heard, managed and know what they own and are accountable for; verbal and written communication is clear and unambiguous.
- Competitive intel is current and gets used, not filed away. You know where you stand before a pricing decision, not after.
- Sales needs are anticipated, and enablement materials ship on time so they can be used without follow-up questions.

## QUALIFICATIONS

- 5+ years in pricing, sales/GTM operations, or strategy consulting, with direct exposure to SaaS pricing and packaging.
- Can run a competitive pricing scan or a basic ASP analysis independently and know what's worth flagging.
- Experience at a pricing consulting firm, or hands-on experience leading a pricing or packaging redesign at a platform or data products company.
- Strong project manager skills: direct, succinct communicator; can anticipate what is missing from plans; recommend prioritization and tradeoffs; drives stakeholder ownership, accountability and task closure; .
- Comfortable working across Product, Sales, Finance, IT and Legal without a formal reporting line into any of them and with .
- Clear written communicator. Can turn a messy set of inputs into a clean status update or decision doc.
- Bias for action. Default is to move things forward, not wait for perfect information.

## HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

## About Benchling

## Company Overview
- **One-liner**: Benchling provides a cloud-based platform for biotechnology research and development, uniting data, automation, and AI to accelerate scientific discovery.
- **Entity Type**: Private (Series F)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2012
- **Founders**: Sajith Wickramasekara, Ashu Singhal

## Core Business
- **Primary industry/industries**: Life Sciences Software, Biotechnology R&D, Scientific Cloud Computing
- **Target customers**: B2B; biopharma companies (including more than half of the world's top 50), academic labs, agritech, and industrial biotech organizations.
- **Mission or purpose statement**: "To unlock the power of biotechnology" by helping scientists unite data, automation, and AI to bring new products and discoveries to life faster.

## Products & Services
- **Benchling Platform (R&D Cloud)**: A unified, cloud-based platform for biotech R&D. It includes an electronic lab notebook (ELN), laboratory information management system (LIMS), and scientific data management. It allows teams to plan, record, and share experiments, automate workflows, and use AI tools.
- **Benchling AI**: An integrated AI layer that includes "The AI Scientist," which connects predictive models, structured data, and wet lab execution into a single loop. It designs experiments, routes lab automation, captures results, and recommends next steps.
- **Developer Platform**: An open, flexible platform with APIs, app integrations, and a custom interface designer, allowing organizations to build custom apps and connect data from instruments and other software.
- **Services & Support**: Implementation, advisory, and support services from a team of experts. Also offers "Benchling Learning Labs" for team training and certification.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last reported valuation was $6.1 billion in 2021 after a Series F round).
- **Key Metric**: Total funding of **$412M** across 8 rounds. Annual revenue is estimated at **$50M** (per LinkedIn).
- **Notable Investors/Partners**: Menlo Ventures, Sequoia Capital, Accel, Y Combinator, and others. Customers include Sanofi, Moderna, and more than half of the world's top 50 biopharma companies.
- **Growth Signals**: Over 200,000 scientists use the platform; trusted by 1,300+ organizations; 642 employees with 2.2% YoY headcount growth; active job postings (49 open roles); LinkedIn follower growth of 28.4% year-over-year.

## Competitive Advantages
- **Purpose-built for biology**: Unlike generic software, Benchling is built specifically for complex life sciences R&D, modeling data for biomolecules, cell lines, and more.
- **AI-native platform**: AI is embedded at every step, with "The AI Scientist" closing the loop between experiment design, execution, and data capture.
- **Network effects**: Over 200,000 scientists and 1,300+ organizations use the platform, creating a strong ecosystem and data network effect.
- **Deep industry penetration**: Trusted by more than half of the world's top 50 biopharma companies, providing a strong moat against competitors.
- **Open and flexible**: Offers APIs, integrations, and a custom interface designer, allowing it to adapt to diverse scientific workflows.

## Strategic Focus
- **AI-first R&D**: Deeply integrating AI agents and models into the scientific workflow to compress decades of R&D into years.
- **Platform expansion**: Continuing to build out the "AI Scientist" capability and expanding the developer platform for custom applications.
- **Customer growth**: Deepening relationships with existing enterprise customers (top 50 biopharma) while expanding into adjacent fields like agritech and industrial biotech.
- **International presence**: Operating in 15 countries, including Switzerland, UK, France, Denmark, and Canada, with continued global expansion.

## Why Work Here
- **Mission-driven work**: Employees directly contribute to accelerating breakthroughs in medicine, agriculture, and materials science.
- **Culture of curiosity**: The company emphasizes a growth mindset, continuous learning, and treating mistakes as opportunities to reflect and grow.
- **Strong benefits**: Includes dedicated mental health benefits (therapy sessions), monthly wellness stipend, winter holiday shutdown, and active employee resource groups (ERGs) with executive sponsorship.
- **Community and connection**: Regular social hours, themed all-hands meetings, cross-functional events, and a strong emphasis on building community both in-person and virtually.
- **Hybrid/Office policy**: Has offices in multiple locations (San Francisco, and international offices in Switzerland, UK, France, Denmark, Canada) with in-person social hours and team events.
- **Engineering culture**: Nearly half the team comes from an R&D background, blending scientific and technological expertise. Open roles include Software Engineer (Agents, Developer Platform), Engineering Leader (Molecular Biology, Infrastructure), and more.

## Sources
1. [benchling.com](https://www.benchling.com/)
2. [benchling.com/about-us](https://www.benchling.com/about-us)
3. [benchling.com/careers](https://www.benchling.com/careers)
4. [benchling.com/life-at-benchling](https://www.benchling.com/life-at-benchling)
5. [linkedin.com/company/benchling](https://www.linkedin.com/company/benchling)

## Other roles at Benchling

- [Head of Enterprise Applications](https://feeny.ai/job/head-of-enterprise-applications-benchling-san-francisco-2absd2r5a3ny) — San Francisco, CA
- [Revenue Accountant Manager](https://feeny.ai/job/revenue-accountant-manager-benchling-san-francisco-z0r7k72ek74z) — San Francisco, CA
- [People Systems Analyst](https://feeny.ai/job/people-systems-analyst-benchling-san-francisco-h3my5wxctqmj) — San Francisco, CA
- [Executive Assistant to Sales Leadership (Contract)](https://feeny.ai/job/executive-assistant-to-sales-leadership-contract-benchling-san-francisco-vmbtwt77k57f) — San Francisco, CA
- [Product Support Analyst](https://feeny.ai/job/product-support-analyst-benchling-san-francisco-98n0kv0p7g01) — San Francisco, CA
- [Software Engineer, Tools and Automation](https://feeny.ai/job/software-engineer-tools-and-automation-benchling-san-francisco-cxsahrtrv1sy) — San Francisco, CA
- [Partner Enablement Manager](https://feeny.ai/job/partner-enablement-manager-benchling-boston-krfzpyw11t0y) — Boston, MA
- [Field Enablement Manager (Enablement Program and Platform Manager)](https://feeny.ai/job/field-enablement-manager-enablement-program-and-platform-manager-benchling-3y3cx2n35pfx) — Boston, MA
- [Software Engineer, Agents](https://feeny.ai/job/software-engineer-agents-benchling-san-francisco-bkhnd3kzpjkx) — San Francisco, CA
- [Global Partner Lead](https://feeny.ai/job/global-partner-lead-benchling-san-francisco-dntz4gs8w7nt) — San Francisco, CA