---
title: 'Principal Business Operations Manager, Ops & AI Tooling at Snowflake'
canonical: 'https://feeny.ai/job/principal-business-operations-manager-ops-ai-tooling-snowflake-menlo-park-cv7r8zmydckx'
type: 'job'
last_seen: '2026-09-04'
---

# Principal Business Operations Manager, Ops & AI Tooling at Snowflake

- **Company:** [Snowflake](https://feeny.ai/companies/snowflake)
- **Location:** Menlo Park, CA
- **Compensation:** $176k–$231k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/snowflake/d5aa496c-cd9b-4af0-be4d-76ed8bf38ba3

## Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Snowflake's AI Native Engineering (FDE) Operations organization is seeking a Business Operations Manager, Ops AI & Tooling to build the operating engine of the business. Rather than operating in team-aligned silos, this function aligns to the entire business, specializing in a unique swimlane with a deep cross-functional mindset and flow. In short: this team builds the operating engine — think leverage.

This is a high-impact individual contributor role reporting to the Sr. Director, Services Global Operations. You will build the internal operational tools that plan and run the business, own the automation and AI agents that eliminate manual work, and set the roadmap and tooling strategy that the operations team and broader FDE business use to operate. If you're a builder at heart — equally comfortable defining a roadmap and shipping the automation behind it — this is where you'll have outsized impact.

## IN THIS ROLE, YOU WILL:

- Own Tooling Strategy & Roadmap: Define and own the operational tooling strategy and roadmap — the intake, prioritization, and release plan for the internal tools that run the business.
- Build Business Planning & Operating Tools: Design and build the internal tools that plan and run the business, partnering with the Business Planning and Commercial Ops functions to turn their processes into scalable systems.
- Automate Workflows: Build workflow automation across staffing, planning, forecasting, and reporting to remove manual effort and increase speed and accuracy.
- Develop AI Agents for Operational Workflows: Design and deploy AI agents and GenAI-powered workflows for operational use cases — anomaly detection, staffing intelligence, predictive forecasting, and automated summaries.
- Drive Cross-System Integration & Orchestration: Architect and maintain integration and process orchestration across the operations tech stack (e.g., PSA, CRM, planning, and BI tools), ensuring clean data flow and system integrity.
- Own Tool Adoption, Standards & Optimization: Drive adoption, define standards, and continuously optimize the tooling portfolio — measuring usage, retiring redundancy, and improving the operator experience.
- Partner Cross-Functionally: Serve as the tooling and automation advisor to the operations leadership team, Enterprise Technology, and the Data, Analytics & AI teams, translating business needs into scalable systems.

## MINIMUM QUALIFICATIONS:

- 7+ years (IC4) or 10+ years (IC5) of experience in business operations, ops tooling/systems, revenue operations, or professional services operations, with a strong build orientation.
- Proven track record designing and shipping internal operational tools, workflow automation, or agentic/AI workflows.
- Hands-on experience with automation and integration across systems such as Salesforce, Certinia/FinancialForce, Smartsheet, and BI tools; comfort using SQL and coding/coding agents to solve problems.
- Demonstrated fluency with GenAI and LLMs to automate operational workflows and accelerate insight generation.
- Expertise in workflow design, systems architecture, and data governance, with a bias toward simplifying complex processes.
- Excellent communication and cross-functional leadership skills, with the ability to influence without authority. (IC5: expected to set direction and drive org-wide initiatives independently.)
- Bachelor's degree in Business, Operations, Computer Science, or a related field; equivalent experience considered.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com

## About Snowflake

## Company Overview
- **One-liner**: Snowflake provides an AI Data Cloud platform that enables enterprises to store, analyze, and securely share their data across multiple clouds and geographies.
- **Entity Type**: Public (NYSE: SNOW)
- **Headquarters**: Bozeman, Montana, United States
- **Founded**: 2012
- **Founders**: Not explicitly listed in the provided search results (widely known co-founders include Benoit Dageville, Thierry Cruanes, Marcin Zukowski – not verified in these search results)

## Core Business
- **Primary Industry**: Enterprise software, cloud data platform
- **Target Customers**: B2B, including large enterprises (e.g., hundreds of the world’s largest companies), mid-market, and SMBs
- **Mission**: “To Mobilize the World’s Data” (Glassdoor) and “empower every enterprise to achieve its full potential through data and AI” (Snowflake Careers page)

## Products & Services
- **Snowflake AI Data Cloud**: A unified, multi-cloud platform that combines data warehousing, data lakes, data sharing, and AI/ML capabilities. Customers can discover, share, and analyze data while running analytic workloads across public clouds (AWS, Azure, GCP).
- **Snowflake Marketplace**: A marketplace for discovering and accessing third‑party data sets and applications.
- **Snowflake‑Powered Applications**: Platform for building and deploying data‑intensive applications.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results (as a public company, market cap fluctuates and is available on financial websites).
- **Key Metric**: Annual Revenue – $1 to $5 billion (USD) per Glassdoor.
- **Notable Investors/Partners**: Not explicitly mentioned in the search results (historically backed by Sequoia Capital, Dragoneer, etc. – not verified here).
- **Growth Signals**:
  - Named #1 on the 2023 Fortune Future 50 List ([Fortune.com](https://fortune.com))
  - Listed as a U.S. Best Large Place to Work by BuiltIn in 2024
  - Recognized as one of the “20 Coolest Cloud Software Companies” by CRN in 2022 and 2024
  - Headcount of 5,001–10,000 employees with 30 global locations; actively hiring
  - Revenue range $1B–$5B indicates strong scale

## Competitive Advantages
- **Multi‑Cloud Flexibility**: Operates across AWS, Azure, and GCP, avoiding vendor lock‑in.
- **Unified Data Experience**: One platform for data sharing, analytics, and AI, reducing silos.
- **Separation of Compute and Storage**: Allows independent scaling and cost efficiency (not detailed in provided sources, but a known differentiator).
- **Strong Ecosystem**: Data marketplace and extensive partner network.

## Strategic Focus
- **AI & Data Innovation**: The company’s current emphasis is on making “enterprise AI easy, efficient, and trusted” and integrating AI capabilities into the Data Cloud.
- **Global Expansion**: Active hiring across 30 locations indicates continued geographic growth.
- **Customer‑Centric Development**: Focus on empowering enterprises to achieve “full potential through data and AI.”

## Why Work Here
- **Culture**: Described as “driven by innovation, low egos, high bars, and collaboration” (Snowflake Careers page). Glassdoor rating of 3.9/5 overall (78% approve CEO).
- **Work‑Life Balance**: Glassdoor rates Work/Life Balance at 3.7/5; many remote and hybrid roles available (see Indeed listings).
- **Benefits**: “Benefits & Beyond” program includes competitive compensation, equity, career advancement programs, and commitment to pay equality and veteran hiring.
- **Engineering Focus**: Hiring process includes 2–4 week timeline with technical interviews; the company values impactful, project‑based work for all roles, including interns.
- **Recognition**: Named a Best Large Place to Work (BuiltIn 2024) and future‑focused by Fortune, signaling strong employer brand.

## Sources
1. [Snowflake Careers Overview](https://careers.snowflake.com/us/en)
2. [Life at Snowflake](https://careers.snowflake.com/us/en/snowflake-life)
3. [Snowflake on Glassdoor](https://www.glassdoor.com/Overview/Working-at-Snowflake-EI_IE928471.11,20.htm)
4. [Snowflake Hiring Process](https://careers.snowflake.com/us/en/gethired)
5. [Snowflake on Indeed](https://www.indeed.com/cmp/Snowflake-7f4a7fba)
6. [Snowflake Careers Portal (Ashby)](https://jobs.ashbyhq.com/snowflake) – provided by user

## Other roles at Snowflake

- [Strategic Events Specialist, EMEA](https://feeny.ai/job/strategic-events-specialist-emea-snowflake-london-e0aktq37y0hh) — London, United Kingdom
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-snowflake-sydney-x4rdpkcc3yzd) — Sydney, Australia
- [AI Research Scientist, New Grad – Agents & Reinforcement Learning](https://feeny.ai/job/ai-research-scientist-new-grad-agents-reinforcement-learning-snowflake-bellevue-a87enzz636zr) — Bellevue, WA
- [Senior Software Engineer - Cloud Efficiency](https://feeny.ai/job/senior-software-engineer-cloud-efficiency-snowflake-bellevue-nd411k1s2v4a) — Bellevue, WA
- [Head of Marketing, GCC](https://feeny.ai/job/head-of-marketing-gcc-snowflake-bangalore-8j4b1v6w8eyq) — Bangalore, India
- [Enterprise Account Executive - Expansion](https://feeny.ai/job/enterprise-account-executive-expansion-snowflake-stockholm-dqa3xyhzth4f) — Stockholm, Sweden
- [Senior Cloud Support Engineer](https://feeny.ai/job/senior-cloud-support-engineer-snowflake-tokyo-mjkx9212eavf) — Tokyo, Japan
- [Solutions Architect, Frontier Engineering](https://feeny.ai/job/solutions-architect-frontier-engineering-snowflake-tokyo-6zrwry1jdaw4) — Tokyo, Japan
- [Senior Software Engineer - Cloud Security](https://feeny.ai/job/senior-software-engineer-cloud-security-snowflake-menlo-park-sj8s5qyrkvgq) — Menlo Park, CA
- [Principal / Staff Applied Research Scientist](https://feeny.ai/job/principal-staff-applied-research-scientist-snowflake-menlo-park-zhbjq16ny4yx) — Menlo Park, CA