---
title: 'Principal CRM Consultant at Massive Rocket'
canonical: 'https://feeny.ai/job/principal-crm-consultant-massive-rocket-in-latin-krdsvgye0z6y'
type: 'job'
last_seen: '2026-10-29'
---

# Principal CRM Consultant at Massive Rocket

- **Company:** Massive Rocket
- **Location:** IN Latin, United States
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.lever.co/massive-rocket/a3d22519-8265-44ae-8561-93e335ad6034

## Job description

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team?

We’re looking for a Principal CRM Consultant to be one of Massive Rocket’s leading technical and strategic experts. When the way forward isn’t clear, the team will turn to you. You’ll set the standard for high-quality CRM work across the department, and you’ll turn your expertise into training, frameworks and IP that everyone uses.

You’ll spend most of your time on client work, acting as the senior technical and strategic lead on one or two accounts. You’ll be responsible for the impact those clients see, and you’ll be able to show it in commercial terms. You’ll also lead your discipline across the whole delivery team.

This is a long-term senior specialist role. You won’t progress into people management. You’ll progress by deepening your expertise and widening your influence across Massive Rocket. You’ll report to a Lead Consultant, the Head of CRM or the CRM Director, depending on your accounts. You’ll work closely with Account Management, Project Management, Sales and senior client stakeholders.

What Will You Do?

- Solve the complex technical and strategic problems others can’t, and own the quality bar on your accounts
- Bring deep expertise in areas that make a real difference to clients, such as experimentation and measurement, loyalty programme design, customer segmentation, or advanced builds in SQL and HTML email
- Design solutions that give clients a lasting competitive advantage, delivered in phases that add value at each step towards the long-term vision
- Lead solutioning and prioritisation conversations in ambiguous client environments, breaking large programmes into achievable milestones
- Build trusted relationships with Director, VP and C-suite stakeholders that outlast any single project
- Make sure Massive Rocket brings a strong, defensible point of view to every engagement you support
- Use data to anchor every recommendation, and turn complex problems into clear decks, documents and conversations
- Measure the impact of your work with control groups, holdouts and A/B tests, and report regularly on what it means for client revenue, retention and engagement
- Run training that raises skills across the delivery team, and create frameworks, playbooks and documentation that others actually use
- Mentor a wide range of teammates informally, and be the role model junior consultants want to grow into
- Lead best practice in your craft across Massive Rocket, such as CRM strategy, data standards and loyalty frameworks
- Join pitch teams to help scope work, build IP and win new clients

What Makes You a Great Fit

- Proven, measurable impact: You can show the money. You have clear examples of revenue or retention growth from your work, measured against a control or holdout, and you’re used to presenting those results to clients.
- Hands-on craft: You still love to build. You’re comfortable writing segmentation in SQL, personalising with Liquid, and designing and launching journeys yourself.
- Deep platform expertise: You’ve delivered live projects in Braze. If your deepest expertise is in a similar platform, such as Salesforce Marketing Cloud or Klaviyo, we’d still love to hear from you.
- Multi-client experience: You’ve delivered for several brands at once in an agency or consultancy, and you can balance competing priorities without letting quality slip.
- Influence beyond your own work: You’ve made the people around you better by running training, creating frameworks or playbooks others adopted, or introducing ways of working that stuck.
- Senior stakeholder confidence: You’re comfortable presenting to Director, VP and C-suite stakeholders, and you’ll respectfully challenge them when the data points another way.

## Why You’ll Love Working Here

- Rocket-Fuelled Growth: Big challenges, fast learning, and the chance to level up quicker than anywhere else
- Supportive Culture: A positive team that backs each other and celebrates wins together
- Global Team: Work with talented people across Europe, the US, Latin America and beyond
- Remote-First: Work from wherever you do your best work
- Clear Progression: A defined career ladder, so you always know what growth looks like
- Team Events: Regular meetups and events to connect with the team

A Few Things to Know Before We Get Started

- Bring Your Own Device: We operate a BYOD policy, so you’ll use your own kit for work
- Right to Work: You’ll need a valid right to work in your location. We’re unable to offer visa sponsorship at this time
- ID Checks: We may ask for ID, such as a passport, ID card or recent utility bill
- References: We may ask for two references
- Contractors: You’ll need to provide proof of incorporation and current insurance

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Massive Rocket

## Company Overview
- **One-liner**: Massive Rocket is a global Braze and Snowflake agency that helps enterprise brands accelerate customer loyalty through AI-powered first-party data strategies, cross-channel engagement, and CRM consulting.
- **Entity Type**: Private (funding stage not disclosed; likely bootstrapped)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2018
- **Founders**: Not publicly disclosed (CEO is Thierry Sequeira)

## Core Business
- **Primary industries**: IT Services and IT Consulting; Customer Engagement & Data; Marketing Technology
- **Target customers**: Enterprise B2C brands (global leaders) – B2B
- **Mission/purpose**: “Accelerate customer loyalty for global brands by combining deep technical expertise with creativity and AI to unlock the power of first-party data” [massiverocket.com/who-we-are](https://www.massiverocket.com/who-we-are)

## Products & Services
- **Braze Implementation & Migration**: Expert setup, migration, and integration of Braze to deliver rapid time-to-value [massiverocket.com]
- **Snowflake Data Engineering**: Architecting and optimizing data pipelines, including senior data engineering contracts (Snowflake, Databricks) [jobs.lever.co/massive-rocket](https://jobs.lever.co/massive-rocket)
- **AI-Powered Personalization & Decisioning**: Real-time, personalized experiences and automated intelligent decision-making at scale [massiverocket.com]
- **Cross-Channel Activation**: Email, push, in-app, SMS, and web campaigns designed to drive retention and loyalty [massiverocket.com]
- **Marketing Technology Stack Design**: End-to-end architecture and optimization of customer engagement ecosystems (Braze, Snowflake, mParticle, Segment, etc.) [massiverocket.com]

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Revenue not disclosed; total funding not disclosed. Headcount = 81 employees (yearly growth +4.7%, monthly decline -8.2% as of mid-2026) [linkedin.com/company/massiverocket](https://linkedin.com/company/massiverocket)
- **Notable Investors / Partners**: Certified Braze and Snowflake agency partner; clients are global brands (names not specified) [massiverocket.com]
- **Growth Signals**: 200+ enterprise implementations worldwide; global delivery centers across US, EMEA, and APAC; team spread across 17 countries; active job postings (3 open roles), though headcount monthly growth slightly negative [linkedin.com; massiverocket.com]

## Competitive Advantages
- **Certified Agency Partner**: Both Braze and Snowflake certified – a rare dual specialization [massiverocket.com]
- **Deep AI & Data Expertise**: Combination of AI, customer data platforms (CDPs), and omnichannel marketing in one consultancy
- **Global Delivery Model**: Offices in the UK plus remote teams across Europe, LATAM, India, and APAC enabling 24/7 coverage
- **Proven Track Record**: 200+ enterprise implementations with measurable results in retention, engagement, and revenue [massiverocket.com]

## Strategic Focus
- **First‑Party Data & AI**: Helping brands pivot from third‑party cookies to owned data strategies using Braze, Snowflake, and AI-driven personalization.
- **Expansion of Delivery Locations**: Actively hiring contractors in Latin America (Data Engineers, CRM Consultants) and Europe (Senior Data Engineers) to scale global capacity [jobs.lever.co/massive-rocket]
- **Continued Partnership Growth**: Deepening integration with Braze and Snowflake as both platforms evolve.

## Why Work Here
- **100% Remote Forever**: “Always” remote setup – team members work from anywhere; no co‑location requirement [insights.massiverocket.com](https://insights.massiverocket.com/faq-joining-massive-rocket/)
- **Global & Diverse Team**: Colleagues across 17 countries, with a strong international culture and occasional in‑person meetups [linkedin.com]
- **Career Development**: Fast-moving environment, opportunities for advancement, and leadership roles; promotional paths from Consultant to Team Lead to Head of Department [linkedin.com; careers page]
- **Perks & Benefits**:
  - 21 days annual leave (accrued monthly) + bank holidays (based on country of residence) + 1 birthday day off
  - UK employee pension via Nest (3% employer, 5% employee mandatory)
  - Online team events and a supportive, kind culture [insights.massiverocket.com]
- **Engineering Culture**: Focus on modern data stacks (Snowflake, Databricks, Braze, CDPs) and AI tooling; a “bring your own device” policy (use own laptop) [insights.massiverocket.com]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/massiverocket)
2. [Massive Rocket – Who We Are](https://www.massiverocket.com/who-we-are)
3. [Massive Rocket Careers Page](https://www.massiverocket.com/careers)
4. [Massive Rocket Job Board (Lever)](https://jobs.lever.co/massive-rocket)
5. [FAQ – Joining Massive Rocket](https://insights.massiverocket.com/faq-joining-massive-rocket/)

## Other roles at Massive Rocket

- [Principal Data Architect](https://feeny.ai/job/principal-data-architect-massive-rocket-in-latin-ch46watpdcy7) — IN Latin, United States
- [Lead Data Engineer](https://feeny.ai/job/lead-data-engineer-massive-rocket-in-latin-x9k91xjenq1n) — IN Latin, United States
- [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-massive-rocket-in-latin-3exkw673v8m7) — IN Latin, United States
- [Account Manager](https://feeny.ai/job/account-manager-massive-rocket-europe-tns10t0x4y7k) — Europe
- [Operations Assistant](https://feeny.ai/job/operations-assistant-massive-rocket-in-wqdnrekph596) — IN, United Kingdom
- [Data Architect](https://feeny.ai/job/data-architect-massive-rocket-in-latin-nzxtep226hsh) — IN Latin, United States
- [People Operations specialist](https://feeny.ai/job/people-operations-specialist-massive-rocket-in-ssxx5tn83vx6) — IN, United Kingdom
- [CRM Consultant](https://feeny.ai/job/crm-consultant-massive-rocket-in-latin-anqevxxrzw49) — IN Latin, United States
- [CRM Data Analyst](https://feeny.ai/job/crm-data-analyst-massive-rocket-in-ax9h5fh3f8r7) — IN, United Kingdom
- [Account Manager](https://feeny.ai/job/account-manager-massive-rocket-in-6zmsptq7a9ny) — IN, United Kingdom