---
title: 'Principal Engineer - AI Engineering at Get Well Network'
canonical: 'https://feeny.ai/job/principal-engineer-ai-engineering-get-well-network-bengaluru-cx1rz8bahyns'
type: 'job'
last_seen: '2026-09-10'
---

# Principal Engineer - AI Engineering at Get Well Network

- **Company:** Get Well Network
- **Location:** Bengaluru, India
- **Posted:** 2026-01-09
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/getwellnetwork/jobs/5061754008

## Job description

Opportunity:

Get Well is seeking a highly skilled and visionary Principal Engineer - AI Engineering to drive the development and implementation of advanced AI solutions. This role focuses on the technical execution of AI projects, leveraging expertise in Large Language Models (LLMs), multimodal AI systems, and agentic systems to create innovative healthcare solutions. The Principal/Staff Engineer will work closely with AI engineering teams, product teams, and cross-functional stakeholders to deliver scalable, reliable, and impactful AI technologies. This role serves as a key interface between AI engineering teams and product teams, translating technological capabilities into tangible healthcare solutions.

This position reports directly to the VP, Product Development, working collaboratively across multiple teams to advance the organization's AI capabilities and strategic objectives.

Responsibilities:

AI Solution Development

- Design, develop, and implement AI solutions leveraging unimodal and multimodal Large Language Models (LLMs) and agentic systems.
- Build and integrate agentic systems using frameworks like CrewAI, LangChain, and LangGraph to enable autonomous decision-making and workflow automation.
- Incorporate emerging AI technologies into existing product ecosystems to enhance functionality and user experience.
- Execute model training, fine-tuning, and optimization of inference engines for high-performance AI systems.
- Ensure technical excellence in AI solution design and implementation.
- Evaluate and integrate emerging AI technologies into existing product ecosystems.

Cross-Functional Collaboration

- Serve as primary liaison between AI engineering teams and product teams
- Translate technical capabilities into product requirements and user-centric solutions
- Help facilitate communication and alignment across engineering, product, and clinical teams
- Drive collaborative innovation processes and knowledge sharing

Infrastructure and Optimization

- Optimize cloud-based AI infrastructure for scalability, performance, and reliability.
- Create metrics and frameworks to evaluate the effectiveness and performance of AI solutions, including autonomous agent interactions
- Implement best practices for efficient AI system deployment and maintenance, including agentic workflows.

Performance and Quality Assurance

- Establish and maintain rigorous testing and validation protocols for AI models
- Create metrics and frameworks to evaluate the effectiveness and performance of AI solutions, including autonomous agent interactions.
- Drive continuous improvement in AI model accuracy, efficiency, and robustness.

Monitoring and Observability

- Implement and manage monitoring solutions for AI systems to ensure operational health and performance.
- Utilize tools such as Langfuse, Prometheus, Grafana, or similar platforms to track model performance, latency, and resource utilization.
- Analyze observability data to identify and resolve issues in AI model behavior, agentic system performance, and system reliability.
- Establish proactive monitoring strategies to detect anomalies and ensure reliability of AI deployments.
- Create metrics and frameworks to evaluate the effectiveness and performance of AI solutions, including autonomous agent interactions.

Compliance and Ethical AI

- Ensure AI solutions adhere to healthcare regulatory standards and data privacy requirements (e.g., HIPAA, GDPR)
- Develop and enforce ethical AI guidelines
- Mitigate potential biases in AI model development
- Maintain high standards of responsible AI innovation

Requirements:

- Master's degree or higher in Computer Science, Artificial Intelligence, Machine Learning, or a closely related technical field
- Minimum 5+ years of technical leadership experience in AI/ML technologies
- Proven track record of delivering complex AI solutions in healthcare or technologically advanced domains
- Deep technical proficiency in:
- Large Language Model (LLM) architectures
- Multimodal AI system design
- Agentic system development using frameworks like CrewAI, LangChain, and LangGraph.
- Machine learning model training and fine-tuning
- Cloud computing infrastructure (AWS preferred)
- AI/ML frameworks and development tools (e.g., TensorFlow, PyTorch, Hugging Face)
- Experience with AI monitoring and observability tools such as Langfuse, Prometheus, Grafana, or equivalent platforms.
- Strong programming skills in Python, C++, or other relevant languages.
- Experience in agile and adaptive project management methodologies
- Exceptional problem-solving and analytical skills, with a focus on delivering scalable solutions.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Collaborative mindset with experience working in cross-functional teams.
- Ability to mentor junior engineers and contribute to team development.
- Knowledge of healthcare technology landscapes and regulatory environments (e.g., HIPAA, GDPR) is a plus.
- Awareness of emerging AI technologies, including agentic systems, MCP, A2A protocol and their potential applications.
- Adaptability to work in fast-evolving technological environments.
- Commitment to adhering to organizational information security policies and protecting sensitive information, including ePHI and PHI, in accordance with Federal, State, and local regulations.

## About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by [KLAS Research](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=2077320412&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fklasresearch.com%252Freport%252F2024-best-in-klas-awards-global-software%252F3414%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389461115%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DGbL9W8UjxJtmNPtik206mKlp8k0xkYPPFx%252FJU7CcQnA%253D%26reserved%3D0&a=KLAS+Research), [Fierce Healthcare](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=491521319&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.getwellnetwork.com%252Fpr%252Fget-well-earns-fierce-healthcare-dei-award%252F%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389470674%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DWPsM8fAJYsgbeUX%252FPQdvkoH2pXM1U0rfOtTPorId4pg%253D%26reserved%3D0&a=Fierce+Healthcare), and [AVIA Marketplace](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=3569048666&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.prnewswire.com%252Fnews-releases%252Fget-well-named-to-avia-marketplaces-2024-top-smart-rooms-companies-302172276.html%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389484611%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DW0mFQTrvNFpagObK60zaHmySrX5uxYuv%252B0TENwyIAZU%253D%26reserved%3D0&a=AVIA+Marketplace). A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

## About Get Well Network

## Company Overview
- **One-liner**: Get Well provides a comprehensive digital patient engagement platform that empowers patients and families to take an active role in their healthcare journey across inpatient, outpatient, community, and home settings.
- **Entity Type**: Private (subsidiary of SAIGroup, acquired in 2025)
- **Headquarters**: Bethesda, Maryland, United States
- **Founded**: August 2000
- **Founders**: Michael O'Neil

## Core Business
- **Primary Industry**: Digital health IT, patient engagement software (SaaS), healthcare AI
- **Target Customers**: Health systems, hospitals, government agencies (e.g., VA), health plans, pediatric hospitals, global healthcare providers — primarily B2B/Enterprise
- **Mission**: To help patients and families take a more active role in their healthcare journeys

## Products & Services
- **Get Well 360**: Next-generation digital patient engagement platform integrating AI navigation, live navigators, and automated care journeys across the entire care ecosystem.
- **Get Well Inpatient**: SmartRoom and Hospital Journey Manager solutions that engage patients from admission through discharge (education, entertainment, feedback, meal ordering, etc.).
- **Get Well Anywhere – Federal**: FedRAMP Moderate certified solution tailored for government healthcare, integrated with GovCloud for veteran and military care.
- **Get Well Loop**: Post-discharge and care management platform (formerly HealthLoop) for outpatient follow-up and risk monitoring.
- **Get Well Practice**: Outpatient clinic engagement solution for appointment reminders, check-ins, and care plan adherence.
- **Get Well Rounds+**: Clinical rounding tool that enhances bedside communication and care team coordination.
- **Population Health & Member Engagement (Health Plans)**: Platform for health plan members to improve engagement, scale care management, and reduce costs.

All products are SaaS-based with deep EHR integrations, AI capabilities, and interoperable APIs.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company, acquired by SAIGroup)
- **Key Metric**: Serves over 10 million patients annually across 1,000+ hospitals and clinical partner sites; 700+ clients; 50M+ patient interactions per year; 1000+ live health IT integrations
- **Notable Investors/Partners**: Part of SAIGroup (enterprise AI platform); clients include Ascension Health, Boston Children’s Hospital, Kaiser Permanente, Sharp HealthCare, Tenet Healthcare, Trinity Health, and the U.S. Department of Veterans Affairs
- **Growth Signals**: Acquisition by SAIGroup in 2025; expansion into federal market with FedRAMP certification; opened a major engineering hub in Bangalore, India; 20+ job openings in AI, data engineering, and product management as of 2025

## Competitive Advantages
- **25+ years of experience**: Pioneered the concept of Interactive Patient Care in 2000.
- **Comprehensive care coverage**: Only platform spanning inpatient, outpatient, community, home, and health plan settings with a unified longitudinal data model.
- **Security & compliance**: HITRUST, SOC 2, and FedRAMP Moderate certifications – rare in patient engagement.
- **Deep EHR integration**: 1000+ unique health IT integrations including major EHRs.
- **AI-native**: New AI navigation and live navigators added via SAIGroup acquisition, differentiating from legacy vendors.
- **Award-winning**: Recognized by KLAS Research and AVIA Marketplace (2024).

## Strategic Focus
- **AI & personalization**: Leveraging SAIGroup’s AI platform to create predictive, conversational patient experiences.
- **Government expansion**: Scaling Get Well Anywhere – Federal across VA and DoD settings.
- **Health plan growth**: Deeper penetration into member engagement and population health management.
- **Global reach**: Expanding international presence (currently in 20+ countries).
- **Talent buildout**: Aggressively hiring AI engineers, data software engineers, and product leaders in Bangalore and Bethesda.

## Why Work Here
- **Culture**: Empowering, entrepreneurial, and mission-driven ("Changing how patients experience healthcare"). Colleagues describe an environment that supports professional and personal well-being.
- **Remote/Hybrid**: Flexible – many roles are remote (across 30+ states); offices in Bethesda, MD and Bangalore, India with casual environment, snacks, and drinks.
- **Perks**: Exceptionally generous PTO, paid leave programs, 401(k) with incentive plan, full health benefits, fitness reimbursement, cellphone subsidy, pet insurance, peer recognition, education programs, health advocacy, and EAP.
- **Engineering & AI focus**: 100+ engineers; heavy investment in AI and data engineering; opportunities to work on FedRAMP and high-scale healthcare platforms.
- **Diversity & Inclusion**: Equal opportunity employer; actively supports employee charity (Get Involved Now 501(c)(3)); chili cook-offs and team events.

## Sources
1. [getwellnetwork.com](https://www.getwellnetwork.com/)
2. [getwellnetwork.com/careers](https://www.getwellnetwork.com/about-patient-centered/careers/)
3. [Get Well Corporate Profile PDF](https://www.getwellnetwork.com/wp-content/uploads/2019/09/PRESS-KIT_Mini-Corporate-Profile.pdf)
4. [Greenhouse job board](http://job-boards.greenhouse.io/getwellnetwork)
5. [JazzHR career page](https://getwellnetwork.applytojob.com/apply)
6. [SAIGroup Acquisition (implied from Get Well website)](https://www.getwellnetwork.com/) – "Get Well is now part of SAI Group"

## Other roles at Get Well Network

- [AI Engineer](https://feeny.ai/job/ai-engineer-get-well-network-bengaluru-j7xcc6y8s1xm) — Bengaluru, India
- [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-get-well-network-bengaluru-0qcbzy0r00v4) — Bengaluru, India
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-get-well-network-bengaluru-y25v9ecehxm4) — Bengaluru, India
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-get-well-network-bengaluru-njnkeekm0emq) — Bengaluru, India
- [Digital Program Developer](https://feeny.ai/job/digital-program-developer-get-well-network-bengaluru-m84e9612zv6h) — Bengaluru, India
- [Technical Product Owner_Admin Content Systems](https://feeny.ai/job/technical-product-owner-admin-content-systems-get-well-network-bengaluru-3wrt6f2yhr6h) — Bengaluru, India
- [Technical Product Owner_Mobility Innovation](https://feeny.ai/job/technical-product-owner-mobility-innovation-get-well-network-bengaluru-80830qvwh5qn) — Bengaluru, India
- [Technical Product Owner_Integration Ecosystem](https://feeny.ai/job/technical-product-owner-integration-ecosystem-get-well-network-bengaluru-j4kkt1ghtvyg) — Bengaluru, India
- [Staff AI Engineer](https://feeny.ai/job/staff-ai-engineer-get-well-network-bengaluru-7zk94v2b6qef) — Bengaluru, India
- [Senior AI QA Engineer](https://feeny.ai/job/senior-ai-qa-engineer-get-well-network-bengaluru-ra8e1wq9pwtp) — Bengaluru, India