---
title: 'Principal Engineer - DevOps at Contentstack'
canonical: 'https://feeny.ai/job/principal-engineer-devops-contentstack-pune-tmv1ez8n1xss'
type: 'job'
last_seen: '2026-10-20'
---

# Principal Engineer - DevOps at Contentstack

- **Company:** Contentstack
- **Location:** Pune, India
- **Posted:** 2026-10-17
- **Last confirmed live:** 2026-10-20
- **Apply:** https://www.contentstack.com/company/careers/8012786003?gh_jid=8012786003

## Job description

What is Contentstack?

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system.

While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time.

Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program.

Learn more at [www.contentstack.com](http://www.contentstack.com/).

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

Roles & Responsibilities

- Work with the engineering teams to design, build, monitor and maintain the system for high availability  and scalability.
- Define SLIs and SLOs with the engineering teams, track them, and use error budgets to guide reliability  work and release decisions.
- Take part in design reviews and make architecture decisions that improve reliability, scalability, security  and operability before systems reach production.
- Build security into the infrastructure and delivery pipelines, including access control, secrets  management, network policies and image and dependency scanning.
- Work with the security team to track vulnerabilities and audit findings, and close them within agreed  SLAs.
- Write production-grade software, deployment frameworks, tracers, monitors and auto remediation tools,  and automate the processes.
- Follow an AI-first approach to operations. Use AI tools and agents for incident triage, log and alert  analysis, runbook execution, change review and documentation, and build our own where off-the-shelf  tools fall short.
- Manage cloud infrastructure as code (Terraform / Pulumi) and keep environments consistent, reviewable  and reproducible.
- Lead and participate in performance, load and stress tests; identify bottlenecks, opportunities for  optimization and capacity planning.
- Participate in the on-call rotation and lead incident response as needed. Write postmortems and follow  through on the fixes.
- Identify repetitive operational work and engineer it away.
- Review existing processes and recommend changes or institute new processes as necessary, including the  areas of monitoring, alerting, upgrades, and tuning, etc.
- Create quality project documentation of architecture designs, implementation plans, design documents,  runbooks, test plans, etc.

Mandatory Skills

- Excellent programming skills in at least one language (Go, Python, Java, Node or similar), with production  code you can walk us through. Experience with Go is a plus.
- Experience applying SRE practices: defining SLIs and SLOs, error budgets, and using them to drive design  and prioritization decisions.
- Experience designing and building reliable, scalable systems on Google Cloud Platform (GKE, Compute  Engine, Cloud Storage, Pub/Sub, VPC, IAM). Working knowledge of AWS or other clouds.
- Experience with infrastructure as code using Terraform or Pulumi.
- Experience with Container and Cloud technologies like Docker/Kubernetes.
- Experience with CI/CD using Argo CD, Jenkins, helm charts etc.
- Experience in performance diagnostics, capacity planning, performance architecture design, performance  tuning, performance monitoring.
- Experience with the use, maintenance and configuration of monitoring, metrics and logging infrastructure (Datadog, Grafana, Prometheus, New Relic, etc.)
- Experience leading incident response and writing blameless postmortems, with a focus on removing the  cause rather than handling the symptom.
- Comfortable working with modern nosql databases and big data platforms (MongoDB, Redis, etc.)
- Total experience of 10+ years, with a software development background and 3+ years working with GCP,  Kubernetes and large-scale distributed systems.

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

To review our Privacy Policy, please click [here](https://www.contentstack.com/legal/privacy-notice-for-candidates/).

## About Contentstack

## Company Overview
- **One-liner**: Contentstack provides a composable, headless content management system (CMS) now evolved into an Agentic Experience Platform (AXP) that unifies content, real-time data, and AI agents to enable hyper-personalized digital experiences.
- **Entity Type**: Private (Series C)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2018
- **Founders**: Neha Sampat, Nishant Patel (co-founders)

## Core Business
- **Primary Industry**: Digital Experience Platforms (DXP), Headless CMS, Content Management
- **Target Customers**: B2B, Enterprise (Fortune 500 brands such as Air France-KLM, Mattel)
- **Mission Statement**: “Driven by innovation and grounded in care, we enable the world’s best brands to reimagine possible.”
- **Vision**: “The world’s best digital experiences run on Contentstack.”

## Products & Services
- **Agentic Experience Platform (AXP)**: Unified platform combining a headless CMS, real-time customer data, and agentic AI to generate, translate, and personalize content at scale.
- **Headless CMS**: API-first, cloud-based content management backend for omnichannel delivery.
- **Contentstack Analytics**: Unified customer data and analytics for real-time journey orchestration.
- **Intelligent Agents**: AI agents that use brand context and reasoning to automate content tasks.
- **Asset Management**: Integrated DAM with automated tagging and file management.
- **Front-End Hosting**: MACH-compliant, fully integrated hosting for faster content publishing.

## Market Standing
- **Valuation**: Not publicly disclosed (PitchBook lists valuation data behind paywall; no public figure available).
- **Key Metrics**:
  - **Annual Revenue**: $105 million (reported on LinkedIn).
  - **Total Funding**: $169 million across four rounds (Seed, Series A, B, C).
- **Notable Investors & Partners**: Insight Partners (lead), Georgian, Ginger Bread Capital, Illuminate Ventures.
- **Growth Signals**:
  - Employee count: 546 ( +2% YoY).
  - Operations in 16 countries (India, Netherlands, UK, Australia, France, etc.).
  - Named in The Forrester Wave™: Digital Experience Platforms, Q4 2025.
  - 80% faster content publishing reported by customers.

## Competitive Advantages
- **Pioneer in Headless CMS**: One of the first to decouple content from presentation, now extended with AI agents.
- **MACH-Compliant**: Microservices, API-first, Cloud-native, Headless – ensuring enterprise-grade agility.
- **Agentic AI Integration**: “Agent OS” allows brands to deploy intelligent agents with brand context and guardrails.
- **Strong Analyst Recognition**: Forrester Wave leader and trusted by Fortune 500 brands like Air France-KLM and Mattel.
- **Global Scale**: Distributed engineering and sales teams across 16 countries.

## Strategic Focus
- **Agentic Experience Platform (AXP)**: Transition from pure headless CMS to an AI-powered orchestration layer that unifies content, data, and agents.
- **Personalization at Scale**: Using AI to generate, translate, and personalize content in real-time for hyper-relevance.
- **Enterprise Adoption**: Deepening capabilities for large regulated industries (e.g., aviation, retail) while maintaining composability.

## Why Work Here
- **Culture**: “One team, one dream” – founder-led, with a strong emphasis on care, diversity, and community. Values include “Grounded in Care,” “A Connected Tribe,” and “Diverse & Inclusive.”
- **Remote/Hybrid**: Globally distributed team with offices in Austin, TX and Mumbai, India. Management trusts employees to work in ways that energize them (flexible remote/hybrid culture).
- **Perks**: 16 hours of paid volunteer time annually, Contentstack Cares Month (March) for community service, sustainability program (3,800+ trees planted), Pledge 1% member (1% of staff time, product, equity to nonprofits).
- **Engineering Culture**: API-first, headless architecture, modern tooling. Engineering represents 43% of workforce (291 employees). Strong talent sources from MACH Alliance, Raw Engineering, commercetools.
- **Recognition**: Awarded for diversity, community impact, and workplace excellence.

## Sources
1. [contentstack.com – Careers](https://www.contentstack.com/company/careers)
2. [contentstack.com – About](https://www.contentstack.com/about)
3. [contentstack.com – Platform](https://www.contentstack.com/)
4. [LinkedIn – Contentstack](https://www.linkedin.com/company/contentstack)
5. [PitchBook – Contentstack Profile](https://pitchbook.com/profiles/company/230954-95)

## Other roles at Contentstack

- [AI-Native Software Engineer](https://feeny.ai/job/ai-native-software-engineer-contentstack-chennai-779jq92zswwa) — Chennai, India
- [Senior Engineer II - SRE (AI-First)](https://feeny.ai/job/senior-engineer-ii-sre-ai-first-contentstack-chennai-86q4vn6xns5w) — Chennai, India
- [Sr. Partner Relationship Manager, Agencies](https://feeny.ai/job/sr-partner-relationship-manager-agencies-contentstack-united-states-r61edsz563rm) — United States
- [Partner Engineer](https://feeny.ai/job/partner-engineer-contentstack-remote-r6pm9zqgtfj4)
- [VP, GTM Strategy & Systems](https://feeny.ai/job/vp-gtm-strategy-systems-contentstack-united-states-ygpme0970hef) — United States
- [Sr. Product Marketing Manager, Content Cloud](https://feeny.ai/job/sr-product-marketing-manager-content-cloud-contentstack-united-states-0rye1jg9qdes) — United States
- [Sr. Customer Success Manager](https://feeny.ai/job/sr-customer-success-manager-contentstack-united-states-nwz4mesvf7e2) — United States
- [Business Development Representative - EMEA - German Speaking](https://feeny.ai/job/business-development-representative-emea-german-speaking-contentstack-amsterdam-ngdvbxvr53fv) — Amsterdam, Netherlands