--- title: 'Principal Expert, US Insurance Industry at UiPath' canonical: 'https://feeny.ai/job/principal-expert-us-insurance-industry-uipath-bengaluru-dq2s01akshn3' type: 'job' last_seen: '2026-10-29' --- # Principal Expert, US Insurance Industry at UiPath - **Company:** [UiPath](https://feeny.ai/companies/uipath) - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/uipath/63dd6844-ebf5-401d-89f2-c7533535191d ## Job description Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your Mission: UiPath is building a new way to design and deliver enterprise processes. UiPath cartographer draws on a curated library of industry process knowledge, interviews the business, and produces process maps and design documents. AI coding agents then turn those designs into working, orchestrated solutions, in days rather than months. In insurance, "almost right" isn't good enough. The best AI companies in regulated industries have learned the same lesson: quality comes from making a senior practitioner part of the team to building the benchmarks, evaluations and feedback loops around their experience and judgment. That's this role. As our Principal Expert for insurance, you will own the quality of everything our AI produces for US insurers. You'll set the bar, build the tests that hold the AI to it, and work in the field with customers and partners to make sure what we ship works in a real carrier. This role does not carry a sales quota and is not a product management role. Success is measured by the quality of the insurance solutions we deliver and how confidently customers build on them. Why this role is exciting: - Your work sets the standard. What you define as good will be used by insurance customers, partners and AI agents across the platform. - You see the impact. Take a process from discovery to a working solution in days, then keep improving it. - You're building something new. Help decide which lines of business we go after next and how we measure the success of AI-designed processes. What you'll do at UiPath: Own insurance AI quality - Own the quality of insurance process knowledge, designs and solutions across Property & Casualty and Life & Annuity. - Decide what needs fixing first, review changes before they go to customers, and sign off when a process is ready. - Work with industry experts, partners and reviewers to maintain and improve quality. Build the insurance benchmark - Build a library of real insurance use cases covering claims, FNOL and triage, total loss, endorsements, life claims, medical records, disability claims and new business NIGO. - Define test cases, scoring criteria and expected answers to evaluate every new AI model and product release before it reaches customers. Turn expert judgment into evaluations - Evaluate AI outputs at every stage, from process knowledge and process maps to design documents and working solutions. - Work with applied scientists and engineers to make sure automated AI evaluations match expert judgment, so we can scale quality checks without relying on manual reviews for everything. Find failures and make sure they get fixed - Review actual outputs, identify common failure types across regulation, coverage, workflows, data and terminology, and prioritise them based on customer impact. - Turn recurring failures into reusable test cases and make sure fixes work before they go live. - Share clear updates on quality, key issues and progress with leadership, product teams and customers. How you'll work: You'll work in a small, senior team of automation consultants, engineers and applied scientists, working directly with customers. - Work with insurance carriers, MGAs and consulting partners to understand how their claims and underwriting teams operate, and test our designs against real processes. - Join consultants and engineers on customer deployments and use what you learn to improve our benchmarks and evaluations. - Run a regular review cycle, roughly every two weeks, to assess outputs, prioritise fixes and track improvements. - Join customer and partner meetings. What you'll bring to the team: - Extensive experience (typically 12+ years) in US insurance, ideally starting hands-on in claims and moving into claims operations senior or mid level roles. - Deep P&C or Life & Annuity knowledge across the lifecycle - Working knowledge of US claims regulation: unfair claims settlement practices, state acknowledgment and payment deadlines, total-loss and salvage rules, and market conduct exams. - Experience mapping or redesigning claims or policy servicing operations: queues, handoffs, SLAs, exceptions, fraud referral and QA. - The confidence to review complex documents quickly, spot what's plausible but wrong, and explain exactly why. Nice to have: - Life & Annuity or disability expertise: contestability, beneficiary determination, unclaimed property, suitability, and underwriting evidence such as medical records. - Experience evaluating AI or automation output: writing test cases, rubrics or reference answers, or running QA or validation programs. - Experience with insurance AI, claims automation or document intake programs. - Comfort with data and light technical work, such as spreadsheets, data analysis or prompting AI tools. - Experience leading or calibrating a team of reviewers, auditors or claims QA specialists. - Commercial lines, workers' compensation, employee benefits or broker/MGA experience. Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our [privacy policy](https://www.uipath.com/legal/trust-and-security/privacy-policy). ## About UiPath ## Company Overview - **One-liner**: UiPath provides an enterprise AI-powered automation platform that enables AI agents, robots, people, and models to work together to orchestrate complex business processes. - **Entity Type**: Public (ticker: PATH) - **Headquarters**: New York, NY, USA (incorporated in Delaware; global operations) - **Founded**: 2005 (in Bucharest, Romania) - **Founders**: Not explicitly named in provided sources (co-founders widely known as Daniel Dines and Marius Tirca, but not verifiable from the given search results) ## Core Business - **Primary industries**: Enterprise software – Robotic Process Automation (RPA), Agentic AI, Intelligent Document Processing, Business Process Automation. - **Target customers**: B2B – large enterprises and governments across banking, healthcare, insurance, manufacturing, retail, public sector, and more. - **Mission/purpose**: “Accelerate human achievement by shaping the future of work” and “make work more meaningful through automation.” ## Products & Services - **UiPath Platform™**: An integrated suite that combines RPA, API automation, AI agents, document understanding, process mining, and orchestration into a single, governed platform. Deployed via SaaS (Automation Cloud™) or on-premises. - **Enterprise Agent Builder**: Low‑code/pro‑code tool to create, customize, and deploy autonomous AI agents that plan, reason, and act. - **UiPath Maestro™**: Orchestration layer that manages tasks across agents, robots, and people, enabling end‑to‑end process automation with governance and monitoring. - **Automation Cloud™**: Multi‑tenant SaaS version of the platform for rapid deployment without infrastructure overhead. - **Intelligent Xtraction & Processing (IXP)**: Document understanding product that extracts structured/unstructured data from documents to power AI agents and automations. - **UiPath Test Cloud**: Agentic testing platform for enterprise software quality assurance, with self‑healing automation and AI‑assisted test creation. - **Process Intelligence**: Process mining and task mining to identify automation opportunities, simulate changes, and monitor performance. - **Vertical Solutions**: Pre‑built, packaged automation solutions for industries (e.g., medical records summarization, loan quality control, quote generation) to deliver value in weeks. ## Market Standing - **Valuation/Market Cap**: Not explicitly stated in provided sources; as a public company, market cap fluctuates (see SEC filings). - **Key Metric**: Over 10,800 customers as of July 31, 2023 (latest figure in provided content); 10,747 customers as of January 31, 2026. - **Notable Investors/Partners**: Not detailed in provided sources (early investors include Accel, CapitalG, etc.). - **Growth Signals**: - 3,981 full‑time employees as of January 31, 2026. - 7‑time Leader in Gartner® Magic Quadrant™ for Robotic Process Automation. - Recognized as a Leader in IDC MarketScape (Business Automation Platforms 2025) and Forrester Wave™ (Document Mining & Analytics Platforms Q2 2024). - Recent acquisitions: Peak (March 2025, AI pricing/inventory for manufacturing & retail) and WorkFusion (February 2026, AI agents for financial crimes compliance). - Grid Leader Fall 2025 for Business Automation Platforms, Agentic AI, AI Agent Builders. - Over 3 million developers using AI at work. ## Competitive Advantages - **Unified agentic automation**: Only platform that tightly combines AI agents, RPA, API integrations, and document understanding in one governed environment. - **Centralized governance & security**: AI Trust Layer, role‑based access, real‑time audit logs, and customer‑managed LLM support – enabling safe enterprise‑wide AI deployment. - **Vendor‑agnostic orchestration**: Maestro integrates with any agent or automation tool, avoiding lock‑in. - **Strong analyst recognition**: Consistently ranked as a Leader by Gartner, Forrester, Everest Group, and IDC across multiple categories. - **Scalable deployment**: SaaS, on‑premises, hybrid – with full flexibility for regulated industries. ## Strategic Focus - **Agentic automation**: Shifting from rule‑based RPA to AI agents that think, plan, and act autonomously – the central theme of their 25.10 platform release. - **Vertical expansion**: Pre‑built solutions for financial services, healthcare, insurance, supply chain, and manufacturing to accelerate time‑to‑value. - **Acquisitions**: Continuing to buy niche AI and automation companies (Peak, WorkFusion) to broaden capabilities in pricing, compliance, and vertical intelligence. - **R&D investment**: Significant ongoing investment in AI, agent builder, and governance features. ## Why Work Here - **Culture**: Values of **Bold** (speak up, think big), **Immersed** (dive deep, customer‑centric), **Fast** (agility, simplicity, results), and **Humble** (open mind, kindness, team player). - **Work flexibility**: Hybrid, remote, or office‑based roles; hybrid teams are expected onsite at least two days per week. - **Growth & development**: “Failing forward” mindset – encouraged to take smart risks and learn from mistakes. Opportunities in Engineering, Product, Sales, etc. - **Diversity & belonging**: Committed to fair opportunity, inclusive workplace, and celebrating uniqueness. - **Impact**: Pledge 1% member – donated 1.1M shares to ESG initiatives. Focus on “automation for good” in communities and the environment. - **Perks**: Recognized as a great workplace; emphasis on employee well‑being and professional growth through programs like the Future Forward Internship. - **Global community**: Diverse team across 100+ customer countries with a strong connection to Bucharest roots. ## Sources 1. [uipath.com/about-us](https://www.uipath.com/about-us) 2. [uipath.com/careers](https://www.uipath.com/careers) 3. [uipath.com/](https://www.uipath.com/) 4. [uipath.com/careers/jobs](https://www.uipath.com/careers/jobs) 5. 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