---
title: 'Principal Instructor - ArcGIS Enterprise at Esri'
canonical: 'https://feeny.ai/job/principal-instructor-arcgis-enterprise-esri-olympia-scjmbn9tga7m'
type: 'job'
last_seen: '2026-09-07'
---

# Principal Instructor - ArcGIS Enterprise at Esri

- **Company:** Esri
- **Location:** Olympia, WA
- **Compensation:** $86k–$134k
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-07
- **Apply:** https://www.esri.com/careers/5227590007?gh_jid=5227590007

## Job description

## Overview

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.

The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.

Esri has a Relocation Assistance Program and can provide support with relocating to the Olympia, WA area for this position.

## Responsibilities

- Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
- Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
- Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
- Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.

## Requirements

- 8+ years of professional experience leveraging Esri's software capabilities
- 5 of those years should be in ArcGIS Enterprise or Enterprise Geodatabases
- 2 of those years should include professional experience in classroom facilitation and instructional delivery
- Ability to handle multiple responsibilities while prioritizing student needs
- Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
- Proven ability to collaborate with multiple cross-functional teams
- Excellent verbal and written communications skills
- 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
- Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

Recommended Qualifications

- Familiarity with web-based meeting tools
- Completion of an Esri technical certification and facilitation certification
- Demonstrated technical writing ability
- Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements
- Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

## #LI-KH4

#LI-onsite Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $86,320—$134,160 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website [here](https://www.esri.com/en-us/racial-equity/overview#engage-communities).

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

[Esri Privacy](https://www.esri.com/en-us/privacy/overview) Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

## About Esri

## Company Overview
- **One-liner**: Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping, enabling organizations to solve complex problems through a geographic approach.
- **Entity Type**: Private (Privately held, debt-free)
- **Headquarters**: Redlands, California, USA
- **Founded**: 1969
- **Founders**: Jack Dangermond and Laura Dangermond

## Core Business
- **Primary industry/industries**: Geographic Information Systems (GIS) Software, Location Intelligence, Geospatial Analytics, Mapping
- **Target customers**: B2B, B2G, and B2E (Enterprise, all levels of government, nonprofits, and educational institutions). Serves over 700,000 customer organizations, including 70% of the largest global companies, most national governments, 30,000 cities and local governments, all 50 US states, and 12,000 universities.
- **Mission or purpose statement**: To empower all organizations to embrace a geographic approach, creating and sharing multidisciplinary knowledge to make better decisions, building sustainable prosperity while safeguarding the planet. Their vision is to "transform society and design a better, more sustainable future."

## Products & Services
- **ArcGIS**: A comprehensive and scalable digital mapping and analytics software platform. It is the core product, offering tools for data visualization, spatial analysis, real-time situational awareness, data sharing, and collaboration. It is used across industries for operational intelligence, market analysis, risk assessment, supply chain management, urban planning, and more.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company, debt-free).
- **Key Metric**: Annual Revenue is not publicly disclosed. The company invests 30% of its annual revenue into research and development.
- **Notable Investors/Partners**: Privately held with no external investors. Partners include a global ecosystem of thousands of partners who provide solutions, implementation services, and content. Strategic partnerships are pursued to advance geospatial technology.
- **Growth Signals**: Employs over 6,000 people from 73 countries with 49 offices worldwide, including 11 R&D centers. Honored in Inc.’s inaugural Best in Business awards. Continues to expand its workforce and global reach, driven by the increasing importance of location intelligence in addressing climate change, sustainability, and social equity.

## Competitive Advantages
- **Market Leadership & Scale**: The undisputed global market leader in GIS software with an enormous, entrenched customer base across all sectors (private, public, nonprofit).
- **Deep R&D Investment**: A massive 30% of annual revenue is reinvested into R&D, ensuring continuous innovation and technological leadership in geospatial analytics, AI, and mapping.
- **Long-Term Stability & Independence**: Privately held and debt-free since 1969, allowing for a long-term, sustainable growth strategy without pressure from external investors.
- **Comprehensive Ecosystem**: ArcGIS is a complete, integrated platform that is highly interoperable and supported by a vast partner network, creating a strong ecosystem lock-in.

## Strategic Focus
- **Geographic Approach to Global Challenges**: Prioritizing the use of GIS and location intelligence to tackle major global issues like climate change, sustainability, supply chain resilience, public health, and social equity.
- **AI & Enterprise Technology**: Under the leadership of CTO for Enterprise and AI Technologies, Jay Theodore, the company is focused on the long-term vision of integrating AI and advanced analytics into the ArcGIS system.
- **Open & Interoperable Systems**: Committed to keeping technology open and interoperable to foster collaboration and broad adoption.
- **Expanding Impact**: Continuing to grow its customer base and influence, particularly in national government, city planning, and scientific research.

## Why Work Here
- **Impactful Work**: Employees are motivated by the knowledge that their work supports organizations around the world in solving difficult problems related to sustainability, equity, social justice, science, and humanitarian aid.
- **Culture & Environment**: Described as a supportive culture that encourages creativity, conversation, and collaboration with incredible coworkers. The environment is engaging and focused on making a difference.
- **Benefits**: Comprehensive benefits include fully covered health premiums for employees and eligible dependents, 401(k) with matching, profit sharing (as a privately held company), generous paid time off, flexible schedules for work-life balance, and a robust employee assistance program.
- **Growth & Development**: Numerous educational resources are available, including training and scholarships to university degree programs to support personal and professional goals.
- **Diversity & Inclusion**: Employee networks include Asians and Pacific Islanders, African Americans, Hispanics, women, veterans, and the LGBTQ community. Esri is an equal opportunity employer.
- **Work Policy**: Offers flexible schedules; specific remote/hybrid policy is not explicitly stated on the careers page but is implied by the flexible schedule offering.

## Sources
1. [esri.com - About Esri](https://www.esri.com/en-us/about/about-esri/company)
2. [esri.com - About Esri Overview](https://www.esri.com/en-us/about/about-esri/overview)
3. [esri.com - Careers Overview](https://www.esri.com/en-us/about/careers/overview)
4. [esri.com - Working at Esri](https://www.esri.com/en-us/about/careers/working-esri)
5. [esri.com - Job Search](https://www.esri.com/en-us/about/careers/job-search)

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