---
title: 'Principal Platform Engineer at CentralReach'
canonical: 'https://feeny.ai/job/principal-platform-engineer-centralreach-united-states-n4x2v709jsfz'
type: 'job'
last_seen: '2026-10-15'
---

# Principal Platform Engineer at CentralReach

- **Company:** CentralReach
- **Location:** United States
- **Compensation:** $200k–$215k
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/centralreach/jobs/4426471009

## Job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach’s Platform Engineering group builds the cloud platform, data infrastructure, observability systems, automation, and reliability services that power products used every day by clinicians, educators, employers, and care teams. We focus on creating resilient, secure, high-performing systems that help our customers deliver better outcomes for the people they serve.

This is an opportunity to do meaningful work on systems that matter, collaborate with talented engineering teams, and help shape the reliability practices behind a mission-driven healthcare technology platform.

As a Principal Platform Engineer, you will define and advance the cloud platform capabilities that enable secure, reliable, and scalable product delivery. You will partner across Platform Engineering, Software Engineering, and architecture forums to modernize legacy systems, strengthen reliability practices, improve developer experience, and shape future platform investments. You will bring hands-on depth in AWS, Kubernetes, GitOps, ArgoCD, observability, automation, and delivery tooling while mentoring engineers and raising the technical standards for how services are built, deployed, and operated.

Key Accountabilities:

- Define the technical vision for secure, resilient, scalable cloud platform services that improve developer productivity and customer outcomes.
- Lead modernization of legacy infrastructure and help guide application developers from legacy software designs toward modern, service-based deployments through collaboration and coordination.
- Establish platform reliability practices, including SLOs, observability, operational readiness, incident response, and continuous KPI improvement.
- Raise delivery standards through safer deployments, stronger security controls, robust data protection, and disciplined asset management.
- Improve developer experience by building effective tooling, feedback loops, and self-service capabilities that significantly increase engineering productivity.
- Mentor engineers and influence architecture, standards, and execution across teams through principal-level technical leadership.

Desired Skills and Experience:

- 10+ years building and operating mission-critical platforms across DevOps, infrastructure, cloud, or software engineering.
- Principal-level architecture judgment across scalability, reliability, security, observability, and operational excellence.
- Advanced AWS expertise across compute, networking, storage, identity, containers, serverless, messaging, data, and observability services.
- Deep hands-on capability with CI/CD, infrastructure as code, Kubernetes, GitOps practices, ArgoCD and associated tooling, deployment automation, source control, and production scripting.
- Comfort contributing to cross-functional architecture forums, shaping future platform investments through strong technical perspectives and collaborative influence.
- Proven ability to mentor senior engineers, set durable standards, and strengthen a high-accountability platform engineering culture.

#LI-Remote Base Salary Range $200,000—$215,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0).

Protecting your information is important to us.  Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process.

## About CentralReach

## Company Overview
- **One-liner**: CentralReach provides the #1 AI-powered software platform for autism and intellectual/developmental disability (IDD) care, serving applied behavior analysis (ABA) practices, multidisciplinary clinics, and PreK-12 special education.
- **Entity Type**: Private (funding rounds not publicly disclosed)
- **Headquarters**: Fort Lauderdale, Florida, USA (with a second office in Holmdel, New Jersey)
- **Founded**: 2012
- **Founders**: A practicing Board Certified Behavior Analyst (BCBA) – name not publicly disclosed

## Core Business
- **Primary industry**: Healthcare IT / Autism & IDD Care Software
- **Target customers**: B2B – ABA therapy providers, multidisciplinary practices, PreK-12 school districts, and employers who support neurodiverse employees.
- **Mission or purpose statement**: “Unlock potential in autism and IDD care” – to help children and adults diagnosed with autism and related IDDs, and those who serve them, achieve better outcomes and live more independent lives.

## Products & Services
- **CentralReach Platform (All-in-One)** : AI-powered SaaS platform for clinical data collection, scheduling, billing, claims management, and compliance. Includes modules for ABA and multi-disciplinary therapies (speech, occupational therapy).
- **cari™ (AI Assistant)**: An AI layer trained on over a billion data points and 40+ BCBA reviews. Provides real-time assistance for note drafting, claim auditing, and scheduling.
- **ClaimCheckAI®**: Pre-submission claims auditing tool that reduces denials by catching missing or incorrect information.
- **ClaimAcceleratorAI™**: Automates claims checks and intelligently routes clean claims to shorten reimbursement cycles.
- **NoteGuardAI™**: Reviews clinical notes for errors, compliance risks, and completeness before submission.
- **NoteDraftAI™**: Generates real-time first drafts of session notes from session details to save provider time.
- **ScheduleAI®**: Intelligent staff and client scheduling automation that minimizes conflicts and adapts to changing needs.
- **CR BillMax**: Revenue cycle management (RCM) service for billing and collections.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 185,000 professionals trust the platform (as of 2025); 400 total employees.
- **Notable Investors/Partners**: Not disclosed (private company)
- **Growth Signals**:
  - Named to Inc. Magazine’s 2025 list of fastest-growing private companies in the Southeast for the 5th time.
  - Named a Top AI Company of 2025 by the Software Report.
  - Named a 2025 Best Place to Work in New Jersey.
  - Won Dual Stevie® Awards in 2025 for People-Focused CEO (Chris Sullens) and AI Technology Breakthrough of the Year (ClaimCheckAI).
  - User base grew from 115,000 (Built In, 2024) to 185,000+ professionals.

## Competitive Advantages
- **Niche focus**: Deep specialization in autism and IDD care, with roots in ABA therapy – a market with high regulatory and compliance demands.
- **AI moat**: Proprietary AI (cari) trained on the largest dataset in the industry (1B+ data points) and refined by clinical experts.
- **Integrated platform**: Combines clinical, scheduling, billing, and claims in one system, reducing the need for multiple vendors.
- **Established trust**: Trusted by 185,000+ professionals and consistently recognized as a top workplace and fastest-growing company.

## Strategic Focus
- **AI-driven automation**: Continued investment in AI features to reduce administrative burden and improve clinical outcomes.
- **Expanding beyond ABA**: Growing platform capabilities to support multidisciplinary therapies (speech, occupational therapy) and special education.
- **Addressing the care gap**: Using technology to scale access to autism and IDD services amid a growing neurodiverse population.

## Why Work Here
- **Culture & Mission**: Mission-driven work with a direct impact on the autism and IDD community. Recognized as a Best Place to Work in NJ and by Built In for culture.
- **Work Model**: Hybrid work environment – remote-first but with offices in Fort Lauderdale, FL, and Holmdel, NJ. Most roles are remote-eligible within the US.
- **Benefits**:
  - Two robust medical plans, low-cost dental/vision, 24/7 Teladoc, pet insurance, EAP
  - 401(k) with strong company match, employer HSA contribution, financial advisor access
  - Generous PTO, paid holidays, extra PTO day for volunteering (CR Cares)
  - Paid parental leave, family medical leave
  - Comprehensive onboarding, career pathing, leadership development, quarterly CR Talks sessions
  - Company charitable match, diversity and inclusion initiatives (mandated unconscious bias training, inclusive hiring)
- **Engineering Culture**: Tech stack includes Ruby on Rails, React, React Native, Angular, Node.js, AWS, Kubernetes, Terraform, SQL. Emphasis on career growth and innovation.

## Sources
1. [CentralReach Careers – Culture & Benefits](https://centralreach.com/careers/)
2. [CentralReach About – Company Overview](https://centralreach.com/about/company/)
3. [CentralReach Homepage – Products & AI](https://centralreach.com/)
4. [CentralReach Job Board – Greenhouse](https://job-boards.greenhouse.io/centralreach/jobs/4147040009)
5. [Built In – CentralReach Perks & Culture](https://builtin.com/company/centralreach?base_route_name=entity.node.canonical&overridden_route_name=entity.node.canonical&page_manager_page=node_view&page_manager_page_variant=node_view-panels_variant-0&page_manager_page_variant_weight=-1)

## Other roles at CentralReach

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- [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-centralreach-united-states-jqgcfhpmbg8f) — United States
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- [Clinical ABA Implementation Manager](https://feeny.ai/job/clinical-aba-implementation-manager-centralreach-fort-lauderdale-florida-united-rp550fq8k1bm) — Fort Lauderdale Florida United States Holmdel New Jersey, United States
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