---
title: 'Principal Product Designer at New Relic'
canonical: 'https://feeny.ai/job/principal-product-designer-new-relic-barcelona-5nfa83f6v7m6'
type: 'job'
last_seen: '2026-09-08'
---

# Principal Product Designer at New Relic

- **Company:** New Relic
- **Location:** Barcelona, Spain
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/newrelic/jobs/5396630008

## Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

## Your opportunity

As a Principal Product Designer on the UX Platform team, you will be the most senior individual design voice across the breadth of the UX Platform: the products our engineers and customers rely on every day, and the Design System that ties them together. You will partner closely with our Design Director as a trusted right hand, owning the hardest and most ambiguous problems, setting the quality bar, and helping decisions move so design is never the bottleneck.

Two things sit at the center of this role: designing for AI-native experiences, and rethinking how design itself gets done in AI-first workflows. We are fully immersed in both, and this role has a real hand in shaping where they go. We want someone genuinely eager to learn, test, and experiment here, but with the judgment to tell where AI raises the quality of the work and where it just adds noise. The aim is to use AI where it genuinely makes the work better, not to adopt it for its own sake.

You are a pragmatic optimist: ambitious about where we could go, honest about the terrain in front of us. You can hold “this is hard and might not work” and “let’s do it anyway, here’s how” in the same breath. You lead through craft and influence rather than authority, you take a vague problem and give it shape, you bring strong opinions but invite better ones, and you raise risks early and honestly. You lift the people around you by example, and the whole team’s work gets sharper because you are on it.

## What you'll do

- Own the most complex and ambiguous design problems across our platform scope, from framing through detailed craft, end to end and with no oversight required.
- Design for AI-native experiences: shape interfaces that are non-deterministic and adapt to each use, design for outputs we cannot fully predict, and set the design principles and heuristics that keep those experiences coherent.
- Evolve how we design in AI-first, spec-driven workflows: help define how our role shifts, act as a multiplier for the team, and build ways to evaluate that we are shipping higher quality software, not just more of it.
- Set the bar for documentation and traceability: clear specs, references, and rationale that the team, our partners, and our AI tools can build on.
- Act as a second senior point of design judgment and a subject matter expert on our product: deputize for the Design Director in Product and Engineering reviews, shape strategic direction, and hold the quality bar across the whole product, not only your own area.
- Strengthen the connection between product design and the Design System, and define systems and processes that others across the company can benefit from.
- Partner with Product and Engineering to align on direction and keep work moving at a healthy cadence.
- Mentor designers, lead by example, and raise the overall level of craft across the team.

This role requires

- Extensive product design experience, including senior or lead work on complex software products.
- A portfolio that shows depth of craft and systems thinking across both product design and design systems, and recognized mastery of craft: a track record of raising the collective quality bar and defining patterns, systems, or processes that others adopt.
- A track record of owning ambiguous problems independently and driving them to real outcomes, end to end and without oversight.
- Comfort designing for AI-native, non-deterministic experiences, and enthusiasm for evolving how design gets done in AI-first workflows.
- A discerning approach to AI: eager to experiment, but with the judgment to tell where it adds real value, and a quality bar that does not bend for the sake of hype.
- Ability to act as a subject matter expert who shapes priorities, leads research where useful, and interprets analysis into design decisions.
- Proven ability to influence Product and Engineering partners without formal authority.
- Excellent written and verbal communication in English, and a habit of documenting decisions, rationale, and references clearly so that people and tools can build on them.

Bonus points if you have

- Experience designing services and platforms, especially in observability, developer tools, data, or complex B2B products.
- A technical background: an understanding of modern software architecture, and experience with data visualization.
- Experience contributing to or stewarding a design system at scale.
- Hands-on experience with spec-driven or AI-assisted design workflows.
- Comfort working in a distributed, cross-cultural team.

Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

## About New Relic

## Company Overview
- **One-liner**: New Relic provides an intelligent observability platform that helps engineers monitor, troubleshoot, and optimize their software, infrastructure, and AI applications in real time.
- **Entity Type**: Private (acquired by Francisco Partners and TPG in a $6.5 billion take-private deal in 2024; formerly public on NYSE under ticker NEWR)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2008
- **Founders**: Lew Cirne

## Core Business
- **Primary industry**: Observability Platform / Application Performance Monitoring (APM) / Software Development
- **Target customers**: B2B, serving engineering and IT teams at enterprises, SMBs, and digital-native companies across industries.
- **Mission statement**: Eliminate interruptions for digital business.

## Products & Services
- **[New Relic Intelligent Observability Platform](https://newrelic.com/)**: A unified, full-stack SaaS platform that ingests metrics, events, logs, and traces (MELT) to provide end-to-end visibility. Includes APM, infrastructure monitoring, digital experience monitoring (RUM), logs, security, and AI-powered observability.
- **[New Relic AI](https://newrelic.com/)**: A generative AI assistant that helps engineers trace agent reasoning to code execution, identify hallucinations, control AI costs, and accelerate root cause analysis.
- **[AI and Agentic Monitoring](https://newrelic.com/)**: Dedicated capabilities to monitor AI models, agents, and LLM interactions in real time, correlating agent behavior with underlying microservices.
- **[New Relic CodeStream](https://newrelic.com/)**: Extends observability and code collaboration directly into popular development environments (IDEs).
- **Vulnerability Management & Security**: Unified vulnerability management with production impact scoring and AI-driven prioritization, plus IAST and SAP monitoring.
- **800+ pre-built integrations** with cloud services (AWS, Azure, GCP), Kubernetes, Docker, serverless frameworks, and 11 programming languages.

## Market Standing
- **Valuation**: Acquired for approximately **$6.5 billion** in 2024 by Francisco Partners and TPG.
- **Key Metric**: **$925.6M annual revenue** (as of the acquisition); **~2,400 employees** (as of March 31, 2024); **16,000+ paying customers**.
- **Notable Investors/Partners**: Francisco Partners, TPG; major customers include adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill.
- **Growth Signals**:
  - Named a **Leader in the 2025 Gartner Magic Quadrant for Observability Platforms** (12-time Leader).
  - **2.4 trillion data points queried per minute**, 5 billion data points ingested per minute, 3.1+ exabytes of data annually, 333+ billion web requests served daily with a median response time of 60ms.
  - Integrated with **NVIDIA NIM** to accelerate AI adoption and ROI.
  - Launched **Instant Observability**, the industry’s largest open-source integration ecosystem.
  - Job posting trends show **+35.3% quarterly growth** (as of mid-2025).

## Competitive Advantages
- **Unified platform**: Single platform for metrics, events, logs, and traces — no separate databases required, reducing complexity and cost.
- **Usage-based consumption pricing**: First in the industry to move away from host-based pricing; offers a **100 GB free tier per month** and $0.35/GB beyond, making it accessible to startups and large enterprises alike.
- **AI-native observability**: Deep integration of generative AI for root cause analysis, cost control, and hallucination detection — a differentiator in the observability market.
- **Massive data scale**: Proven ability to handle exabyte-scale telemetry with sub-60ms median query response times.
- **Open-source ecosystem**: 770+ integrations and open-source agents, fostering community and reducing vendor lock-in.

## Strategic Focus
- **AI and Agentic Monitoring**: Prioritizing capabilities to monitor and optimize AI agents, LLMs, and agentic workflows as enterprises adopt AI at scale.
- **Expanding the free tier and consumption model**: Driving adoption by lowering barriers for engineers and startups, converting them into paying customers.
- **Enterprise security and governance**: Deepening vulnerability management, IAST, and security integrations to meet enterprise compliance needs.
- **Global expansion**: 17 offices worldwide including Barcelona, Bengaluru, Berlin, Dublin, London, Melbourne, Munich, Paris, Portland, San Francisco, Seoul, Singapore, Sydney, Tel Aviv, Tokyo, and Zurich.

## Why Work Here
- **Culture**: Known for "The Relic Way" — six core values: Customer Forever, One Team, Competitive Spirit, Technical Excellence, Challenger Mindset, and Results Driven. Emphasizes diversity, equity, and inclusion with five Employee Resource Groups (Access, Rainbow Relics, Relics of Color, Veterans@NewRelic, Women@NewRelic).
- **Work environment**: Supports **flex work arrangements** (remote/hybrid options available depending on role and location).
- **Total rewards**: Competitive pay, career development programs, professional training, generous paid time off, family healthcare, paid parental leave, emotional support assistance, NRgize wellness funds, and perks & discounts.
- **Recognition**: Named one of *Fortune*’s Best Workplaces in Technology™ (2022), *PEOPLE* Magazine’s Companies That Care (2022, 2023), and *Inc.*’s Best-Led Companies (2021). Ranked among the greenest companies by *U.S. News & World Report* (2023).
- **Engineering culture**: High technical bar with emphasis on innovation at massive scale. Engineers work on challenges involving 2.4 trillion queries per minute and exabyte-scale data pipelines. Active blog and community engagement.
- **Active hiring**: 69 active job postings (as of mid-2025) with roles in engineering, sales, AI, data science, and compliance.

## Sources
1. [New Relic Official Website](https://newrelic.com/)
2. [New Relic Careers Page](https://newrelic.com/careers)
3. [New Relic Company Fact Sheet (PDF)](https://newrelic.com/sites/default/files/2024-08/Final_Fact_Sheet_08_28_24.pdf)
4. [New Relic Culture Page](https://newrelic.com/about/culture)
5. [New Relic LinkedIn Profile](https://www.linkedin.com/company/new-relic-inc-)

## Other roles at New Relic

- [Principal Product Designer](https://feeny.ai/job/principal-product-designer-new-relic-hyderabad-ryfmqrzrvdzv) — Hyderabad, India
- [Senior Account Executive - Enterprise Sales](https://feeny.ai/job/senior-account-executive-enterprise-sales-new-relic-mumbai-ttmgvy0cew9m) — Mumbai, India
- [Senior Manager, Accounting](https://feeny.ai/job/senior-manager-accounting-new-relic-bengaluru-9564xpjdyzgs) — Bengaluru, India
- [Business Development Representative](https://feeny.ai/job/business-development-representative-new-relic-bengaluru-4br1g9m1rx6n) — Bengaluru, India
- [Software Engineer - Auth0/AuthZ (Java)](https://feeny.ai/job/software-engineer-auth0-authz-java-new-relic-portland-oregon-cd099v2693qp) — Portland Oregon, United States
- [SVP GTM, EMEA](https://feeny.ai/job/svp-gtm-emea-new-relic-london-3t8v8vabwb4s) — London, United Kingdom
- [Technical Success Manager - Public Sector](https://feeny.ai/job/technical-success-manager-public-sector-new-relic-arlington-0w218rar1g3k) — Arlington, VA / Baltimore, MD / Washington District of Columbia, United States
- [Senior Manager, Enterprise Sales ANZ(Acquisition)](https://feeny.ai/job/senior-manager-enterprise-sales-anz-acquisition-new-relic-melbourne-tfxgw9nrm2c8) — Melbourne, Australia / Sydney, Australia
- [Senior Manager, Enterprise Sales](https://feeny.ai/job/senior-manager-enterprise-sales-new-relic-melbourne-hr591b0hgced) — Melbourne, Australia / Sydney, Australia
- [Associate Technical Success Manager](https://feeny.ai/job/associate-technical-success-manager-new-relic-atlanta-j45cpd71gwnh) — Atlanta, GA / Chicago, IL / Houston, TX / Miami, FL