---
title: 'Principal Product Designer-Onboarding at Teya'
canonical: 'https://feeny.ai/job/principal-product-designer-onboarding-teya-london-nz4642qyyvj1'
type: 'job'
last_seen: '2026-09-13'
---

# Principal Product Designer-Onboarding at Teya

- **Company:** [Teya](https://feeny.ai/companies/teya)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Posted:** 2026-01-14
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/teya/7736aac5-5ba0-4cbf-bb5a-6ed351535910/application

**Skills:** Product Design, Interaction Design, UX, Visual Design, Experimentation Frameworks, Data Analysis, Design Systems, A/B Testing, Fintech Design, Growth Tooling, Analytics Platforms

> Lead design strategy for high-impact growth initiatives across the customer lifecycle, from acquisition to retention. Partner with cross-functional teams to design experiments, optimize funnels, and scale design quality while mentoring other designers.

## Job description

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

## Your Mission

As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya.

## What You’ll Do

- Own and drive design strategy for growth initiatives across web and product surfaces
- Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration
- Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics
- Translate insights from data, user research, and experimentation into clear design direction and impactful solutions
- Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints
- Balance rapid experimentation with high-quality, scalable design solutions
- Influence product and growth strategy through strong design thinking and storytelling
- Contribute to and evolve Teya’s design system to support speed and consistency at scale
- Mentor and coach other designers, raising the overall design maturity of the organization
- Act as a design leader without formal people management—setting standards, shaping culture, and leading by example

## What We’re Looking For

- 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization
- Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue)
- Strong understanding of experimentation frameworks, metrics, and data-informed decision-making
- Exceptional craft across interaction design, UX, and visual design
- Ability to simplify complex problems and communicate clearly with cross-functional partners
- Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement)
- Comfort operating at both strategic and hands-on levels
- Strong leadership and influence skills, with a collaborative and pragmatic mindset

## Nice to Have

- Experience designing for SMBs, payments, or financial products
- Familiarity with growth tooling, analytics platforms, or A/B testing frameworks

The Perks

- Flexible working hours—we trust you to manage your time.
- Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps.
- Extended and improved maternity and paternity leave choices for flexibility and support.
- Cycle-to-Work Scheme.
- Health and Life Insurance.
- Pension Scheme.
- 25 days of Annual Leave (+ Bank Holidays).
- Office snacks every day.
- Friendly, comfortable, and informal office environment in Central London.

Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

## About Teya

## Company Overview
- **One-liner**: Teya provides integrated payment processing, business accounts, and funding solutions to help small, local businesses across Europe manage, grow, and thrive.
- **Entity Type**: Private (Series Unknown; $1.1B in total funding)
- **Headquarters**: London, United Kingdom
- **Founded**: 2019
- **Founders**: Not publicly available (formerly known as SaltPay)

## Core Business
- **Primary industry/industries**: Financial Services, Fintech, Payment Processing
- **Target customers**: Small and local businesses (B2B, SMB)
- **Mission or purpose statement**: "Proud to serve small, local businesses" — Teya exists to make business smoother, simpler, and more rewarding for the people who keep communities alive.

## Products & Services
- **Card Machines & Terminals**: In-person payment terminals with industry-leading transaction speeds, lifetime warranty (covering theft and water damage), and integration with 50+ EPOS systems.
- **Teya Tap**: A software point-of-sale solution that turns a smartphone into a card machine, enabling contactless payments via Apple Pay, Google Pay, and major cards.
- **Teya Business Account**: A free e-money business account with no account fees, domestic transfers, direct debit setup, a debit card with 0.5% cashback on all spending, and instant settlement options.
- **Pay by Link**: A remote payment solution allowing businesses to send payment links to customers.
- **Cash Advance**: Flexible, transparent funding for businesses, repaid directly from card machine sales.
- **Teya App & Web Portal**: Real-time sales tracking, expense management, and transaction monitoring tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total Funding of **$1.1B** across 4 rounds; Annual Revenue estimated at **$100M** [linkedin.com](https://uk.linkedin.com/company/teya-global)
- **Notable Investors/Partners**: Not publicly detailed, but the company has raised $1.1B in total funding [cbinsights.com](https://www.cbinsights.com/company/teya)
- **Growth Signals**: Over **75,000 active members**; processed over **609 million transactions** in 2025; provided over **£68 million in cash advances**; operates in **27 countries** across Europe; employs **~1,000 people** total with **400+ in Product & Tech** [teya.com](https://www.teya.com/) [builtin.com](https://builtin.com/company/teya)

## Competitive Advantages
- **All-in-one platform**: Combines card machines, a business account, cash advances, and expense management in a single, integrated solution — reducing the need for multiple vendors.
- **Fair and transparent pricing**: No hidden fees, simple rates, and a free business account with 0.5% unlimited cashback.
- **Lifetime warranty on hardware**: Covers theft and water damage, a strong differentiator in the physical terminal market.
- **Speed and reliability**: Industry-leading transaction speeds and instant settlement options.
- **Deep focus on small, local businesses**: A clear, mission-driven niche that differentiates them from generalist fintechs and large banks.

## Strategic Focus
- **European expansion**: Already operating in 27 countries, Teya is focused on deepening its presence across Europe.
- **Product ecosystem growth**: Moving beyond payments into a full suite of business management tools (business accounts, cash advances, expense tracking, EPOS integrations).
- **Customer-centric innovation**: Building features like instant settlements, tipping, split payments, and integrated calculators directly requested by small business owners.
- **Talent acquisition**: Actively hiring across Sales, Engineering, Product, Data, and Operations to scale the platform and customer base.

## Why Work Here
- **Mission-driven culture**: Teya is deeply focused on supporting small, local businesses, which gives employees a strong sense of purpose.
- **Hybrid work model**: Encourages at least three days a week in the office to foster collaboration, with flexibility to work from home [builtin.com](https://builtin.com/company/teya).
- **Global, diverse team**: 1,000 total employees across 15+ offices in 27 countries, including London, Lisbon, Bratislava, Budapest, Prague, Reykjavik, Porto, and Braga [builtin.com](https://builtin.com/company/teya).
- **Strong engineering culture**: 400+ Product & Tech employees; technology stack includes modern tools; hosts Lunch and Learns and supports employee-driven initiatives [builtin.com](https://builtin.com/company/teya).
- **Perks and benefits**: Pension plan, paid holidays, free snacks and drinks, quarterly engagement surveys, promotion from within, and resources for team camaraderie [builtin.com](https://builtin.com/company/teya).
- **Work environment**: Hybrid model (3 days in-office per week); offices in London, Bratislava, Lisbon, Budapest, Prague, Reykjavik, Porto, Braga, and more [builtin.com](https://builtin.com/company/teya).

## Sources
1. [teya.com](https://www.teya.com/)
2. [teya.com/careers](https://www.teya.com/careers)
3. [builtin.com](https://builtin.com/company/teya)
4. [linkedin.com](https://uk.linkedin.com/company/teya-global)
5. [cbinsights.com](https://www.cbinsights.com/company/teya)

## Other roles at Teya

- [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-teya-porto-dezkg13n226w) — Porto, Portugal
- [SDR](https://feeny.ai/job/sdr-teya-milan-epzn4rq9am62) — Milan, Italy
- [Area Sales Manager](https://feeny.ai/job/area-sales-manager-teya-budapest-15wr6f4jp96q) — Budapest, Hungary
- [Storyous Product Designer (UX/UI)](https://feeny.ai/job/storyous-product-designer-ux-ui-teya-prague-531728hhcrk6) — Prague, Czech Republic
- [Product Manager - Customer Onboarding](https://feeny.ai/job/product-manager-customer-onboarding-teya-porto-776399ks6ebb) — Porto, Portugal
- [Commercial Support Student](https://feeny.ai/job/commercial-support-student-teya-zagreb-edyhka2y4rvh) — Zagreb, Croatia
- [SDR - Braga](https://feeny.ai/job/sdr-braga-teya-braga-htgmcdtejsy5) — Braga, Portugal
- [SDR - Lisbon](https://feeny.ai/job/sdr-lisbon-teya-lisbon-4ap9svkyjyw4) — Lisbon, Portugal
- [SDR - Porto](https://feeny.ai/job/sdr-porto-teya-porto-h59npmp93h29) — Porto, Portugal
- [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-teya-london-3945dgyg38t9) — London, United Kingdom