---
title: 'Principal Product Designer, Provider Platform at Zocdoc'
canonical: 'https://feeny.ai/job/principal-product-designer-provider-platform-zocdoc-united-states-4zcq6xjz6efk'
type: 'job'
last_seen: '2026-10-14'
---

# Principal Product Designer, Provider Platform at Zocdoc

- **Company:** Zocdoc
- **Location:** United States
- **Compensation:** $170k–$260k
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/zocdoc/jobs/8082068

## Job description

## Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your Impact on our Mission:

As a Principal Product Designer at Zocdoc, you will play a critical role in shaping the future of how patients discover care and how providers and practices deliver it, operating across product areas with a holistic, ecosystem-level perspective. You will define and drive design direction across large, complex, and highly ambiguous spaces, influencing not just solutions but product strategy and experience architecture. This role requires deep systems thinking across our multi-sided platform, ensuring that experiences are cohesive, scalable, and aligned across marketplace and provider surfaces.

As we evolve toward AI-native product development, you will help lead this transition by defining how design and engineering collaborate in an AI-driven environment and establishing new standards for how ideas move from concept to production using tools like Cursor, Claude Code, and other emerging technologies. Your work will have a direct and lasting impact on millions of patients and providers, shaping both the near-term product experience and the long-term trajectory of healthcare technology at Zocdoc.

You’ll enjoy this role if you are…

- Driven to solve high-impact, ambiguous problems that span multiple user groups and product areas
- Motivated by shaping not just products, but the systems, patterns, and strategies behind them
- Energized by operating at both strategic and execution levels, connecting vision to shipped outcomes
- Deeply curious about how AI is transforming product development and excited to help define what comes next
- Comfortable leading through influence, aligning teams, and driving clarity across complex, cross-functional environments

## Your day to day is…

- Defining and leading design direction across complex, multi-team product areas, identifying high-leverage opportunities and guiding teams toward impactful solutions
- Partnering with product, engineering, data, and leadership to shape strategy, influence roadmaps, and drive alignment across ambiguous spaces
- Designing and overseeing cohesive, end-to-end experiences across systems, ensuring scalability and consistency across marketplace and provider and practice products
- Establishing and evolving design systems, frameworks, and patterns that enable high-quality, extensible solutions across teams
- Elevating the quality bar through hands-on work, critique, and mentorship while connecting execution to a broader product and experience vision
- Driving efficient delivery of high-impact work, guiding tradeoffs between speed, fidelity, and long-term scalability
- Leading the integration of AI-native workflows, using emerging tools to accelerate concept-to-production cycles and define new ways of working

You’ll be successful in this role if you have…

- A proven track record of leading and delivering high-impact product work across complex, multi-team problem spaces, with strong product judgment and the ability to influence strategy and direction
- Exceptional craft, creativity, and taste, consistently producing work that raises the bar and pushes both product quality and brand forward
- Deep systems thinking, with experience designing across journeys and building scalable, reusable frameworks that connect experiences across a multi-sided ecosystem
- The ability to operate as a trusted partner to product, engineering, and leadership, driving alignment and clarity in ambiguous environments
- A strong balance of speed and quality, with a track record of shipping at scale and guiding teams toward effective execution and tradeoffs
- Experience working closely with engineering and leveraging emerging AI-native tools and workflows to increase impact and evolve how products are built
- A history of raising the bar through mentorship, critique, and design leadership

Benefits:

- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $170,000—$260,000 USD

## About us

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our[six core values](https://www.zocdoc.com/about/careers-list/). Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

[Job Applicant Privacy Notice](https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf)

## About Zocdoc

## Company Overview
- **One-liner**: Zocdoc is a healthcare access infrastructure company that connects patients to care by powering seamless scheduling across multiple platforms.
- **Entity Type**: Private
- **Headquarters**: New York, NY, United States
- **Founded**: 2007
- **Founders**: Oliver Kharraz, MD (CEO), Nick Ganju

## Core Business
- **Primary industry**: Healthcare Technology (HealthTech)
- **Target customers**: B2B (providers, health systems) and B2C (patients)
- **Mission or purpose statement**: "To give power to the patient" by making healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. [zocdoc.com](https://www.zocdoc.com/about/)

## Products & Services
- **Zocdoc Platform (Patient-Facing)**: A marketplace and scheduling tool that allows millions of patients each month to find in-network providers, book appointments online, read verified patient reviews, get reminders, and complete paperwork digitally. [zocdoc.com](https://www.zocdoc.com/about/)
- **Zocdoc for Providers**: A practice growth and patient acquisition platform that helps doctors easily reach patients they want to serve, manage scheduling, and fill their practices without needing to become digital marketers. [zocdoc.com](https://www.zocdoc.com/about/)
- **Healthcare Access Infrastructure**: A backend system that powers scheduling across online search, insurance directories, provider websites, phone lines, and AI platforms, integrating with EHRs and PMS systems. [builtin.com](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company)
- **Key Metric**: Total Funding — Zocdoc has raised significant venture capital over its history (notable rounds include a $150M Series D in 2015 and a $75M round in 2021), though exact current total is not publicly updated.
- **Notable Investors/Partners**: Not explicitly listed in provided sources, but historically includes prominent healthcare and tech VCs.
- **Growth Signals**: 900 total employees; 42 open job postings across 3 main locations (New York, Pune, Remote); typical patient appointments happen within 24 to 72 hours; millions of patients use the platform monthly. [builtin.com](https://builtin.com/company/zocdoc/faq/workplace-perception)

## Competitive Advantages
- **Market Position**: Nearly two decades of experience unifying healthcare's fragmentation, uniquely positioned to power access across insurance plans, EHRs, PMS systems, specialties, and visit types. [builtin.com](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact)
- **Network Effects**: A two-sided marketplace connecting millions of patients with providers, creating a strong data and network moat.
- **Integration Depth**: Connects scheduling across online search, insurance directories, provider websites, phone lines, and AI platforms, making it a critical infrastructure layer.

## Strategic Focus
- **Current priorities**: Building a "home for healthcare" — a comprehensive platform where patients can see full medical history, interact with their care team, and access cost and quality information. [zocdoc.com](https://www.zocdoc.com/about/)
- **Growth direction**: Expanding access infrastructure across more channels (AI platforms, search, insurance directories) and deepening integration with provider systems to drive patient growth.

## Why Work Here
- **Culture**: Mission-driven with a focus on "giving power to the patient." Values include "Adaptable, not Comfortable," "Learners before Masters," "Progress before Perfection," "Patients First," and "Together, not Alone." [zocdoc.com](https://www.zocdoc.com/about/careers-list/)
- **Work Policy**: Hybrid workspace. The NYC office is accessible five days a week, but working in-office is completely voluntary — everyone is invited, nobody is required. [builtinnyc.com](https://www.builtinnyc.com/company/zocdoc)
- **Perks**: 100% paid employee health benefit options, employer-funded 401(k) match, corporate wellness programs (Headspace, Peloton), cell phone reimbursement, vacation and parental leave packages, lunch and snacks in-office. [zocdoc.com](https://www.zocdoc.com/about/careers-list/)
- **Engineering Culture**: Emphasizes collaboration, agility, and continuous learning. Values include "Learners before Masters" and "Progress before Perfection." [zocdoc.com](https://www.zocdoc.com/about/careers-list/)
- **Team Size**: ~900 total employees with active hiring in Engineering, Sales, Marketing, Data & Analytics, Customer Success, Design, Product, AI/ML, Finance, and more. [builtinnyc.com](https://www.builtinnyc.com/company/zocdoc)

## Sources
1. [Zocdoc About Page](https://www.zocdoc.com/about/)
2. [Zocdoc Careers Page](https://www.zocdoc.com/about/careers-list/)
3. [Built In - What It's Like to Work at Zocdoc](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact)
4. [Built In NYC - Zocdoc Office Profile](https://www.builtinnyc.com/company/zocdoc)
5. [Built In - Zocdoc Workplace Perception](https://builtin.com/company/zocdoc/faq/workplace-perception)

## Other roles at Zocdoc

- [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-zocdoc-new-york-9zvygw8wjqn9) — New York, NY / United States
- [Staff Software Engineer, Appointment Management](https://feeny.ai/job/staff-software-engineer-appointment-management-zocdoc-new-york-b99fkr1tkrr2) — New York, NY / Silicon Valley, CA
- [Senior Technical Recruiter](https://feeny.ai/job/senior-technical-recruiter-zocdoc-new-york-8hdw5p23p7aj) — New York, NY / Silicon Valley, CA
- [Lead Technical Recruiter](https://feeny.ai/job/lead-technical-recruiter-zocdoc-new-york-2sh7v67hz320) — New York, NY / Silicon Valley, CA
- [Principal Technical Program Manager](https://feeny.ai/job/principal-technical-program-manager-zocdoc-new-york-9v791jvpafnx) — New York, NY / Silicon Valley, CA
- [Coordinator, Workplace Experience](https://feeny.ai/job/coordinator-workplace-experience-zocdoc-pune-h7t4m1hqva6p) — Pune, India
- [Specialist, Technical Support](https://feeny.ai/job/specialist-technical-support-zocdoc-pune-a3zyckev4eje) — Pune, India
- [Senior Manager, Venture Operations](https://feeny.ai/job/senior-manager-venture-operations-zocdoc-new-york-9mpehvtbqrap) — New York, NY
- [Senior Manager, Talent Operations](https://feeny.ai/job/senior-manager-talent-operations-zocdoc-new-york-7fj8xq5h2bne) — New York, NY / Silicon Valley, CA / United States
- [Enterprise Sales Manager](https://feeny.ai/job/enterprise-sales-manager-zocdoc-new-york-y0fqjd175fy7) — New York, NY